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Newport Lexus

Newport Beach, CA

4.9
2,321 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,321 reviews

January 09, 2017

repairs were done to specifications I have been coming to Newport Lexus since I bought my car from them. I am almost always satisfied. I like their waiting area and their loaner cars. More

by Luv my Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jan 09, 2017 -

Newport Lexus responded

Thank you for your continued support and for choosing Newport Lexus. We love having you as a member of our family and hope to continue working with you for many years to come. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 08, 2017

Excellent service! Joey provided excellent service during my visit. He went far beyond my expectation. The device appointment was also very quick and convenience. I will More

by Fyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jan 09, 2017 -

Newport Lexus responded

Joey is an outstanding member of our team and we're very lucky to have him. We're extremely grateful for your business and happy that you receive the quality service you deserve. We hope your car is running just like new and we hope to see you around the dealership again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 07, 2017

Quickly scheduled and completed emergency service Had a problem with car's water pump,needed urgent service which was scheduled and completed on time.Very much appreciated.Thanks to service adviser Pe More

by Aris Avakian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jan 09, 2017 -

Newport Lexus responded

Hi Aris, We're disappointed to see you had an issues with your water pump but extremely pleased to see that Peter took great care of you and your vehicle. We hope it's running just like new and we hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 06, 2017

Another excellent visit to Newport Beach Lexus! I continue to be amazed at the level of service I receive from Lexus of Newport Beach! The friendliness and level of professionalism I receive from t More

by 797979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Johnson, David Clayton
Jan 09, 2017 -

Newport Lexus responded

World-class service is our top priority and we're so happy that our team provides you just that. We love having you as a member of the Newport Lexus Family and can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 06, 2017

Awesome experience! I’m a returning customer, this will be the second car I have bought through Jorge at Newport Lexus and I’m happy to say our salesman Jorge was fantast More

by Jessie.W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Jan 09, 2017 -

Newport Lexus responded

Hi Jessie, Thank you for your loyalty to us and Jorge. We love having you as a member of the Newport Lexus Family and hope to continue working with you for many years to come. Congrats on your second Lexus and please let us or Jorge know, should you need anything! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 05, 2017

magnificent It was such a happy memory to buy my first hybrid car. Ali Moallem is very helpful and knowledgeable. I also want to thank the sales manager Fred and More

by Scarlett
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Ali Moallem, Fred Mahjoob
Jan 05, 2017 -

Newport Lexus responded

Hi Scarlett, Congrats on your first hybrid vehicle and thank you for this great review! It's a team effort here and we're so happy to see that our team made sure your experience was a great one. Welcome to the Newport Lexus Family and we can't wait to see you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 04, 2017

Professional and Friendly Services I have been in many car dealers service and NewPort Lexus is the mong of the best dealer that I am completely satisfy for service including the price More

by michael88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Anita Rami, Nasser Naderi
Jan 04, 2017 -

Newport Lexus responded

Hi Michael, Wow! Thank you for this tremendous review! We couldn't be happier to see you had a great experience and we'd like to congratulate you on your new RX350 F-Sport. It's an awesome SUV that we know you'll love driving for many years to come. Welcome to the Newport Lexus Family and Happy New Year! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 04, 2017

Great Service Overall I was satisfied with the service and my experience. I got what I was looking for. Mo was helpful at first and he'll pick out the vehicle me an More

by Bvdt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamran Shakouri, Anita Rami, Mo Qureshi
Jan 04, 2017 -

Newport Lexus responded

We're very pleased to read this and see that multiple employees provided you with the service you deserve. Thank you for taking the time to leave this positive review and thank you for choosing Newport Lexus. We hope you're enjoying your new vehicle and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 04, 2017

Great timely service I received great timely service. I was signed up in 5 minutes and the car was ready when promised. All in all, a great experience!. More

by SD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jan 04, 2017 -

Newport Lexus responded

It's a great pleasure to see that Joey took care of you and got you in and out in no time. We hope your car is running just like new and we look forward to seeing you at your next service visit. Happy New Year! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 03, 2017

The Nordstrom of Lexus It's all in the title. Very friendly staff, ample inventory and great Lexus financial services for a qualified buyers. I would recommend Newport Lexus More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Scott Cram
Jan 03, 2017 -

Newport Lexus responded

Hi Gene, Thank you for this positive review. We're always looking to provide our customers with a 5-star experience, so please let us know what we could have done differently to earn that extra star! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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