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Newport Lexus

Newport Beach, CA

4.9
2,321 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,321 reviews

December 23, 2016

Give me Mo! This was the 1st time I've leased a car. I looked at many cars from many different dealerships before ending up at Lexus. Ask for Mo! I felt no pressu More

by JDee2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Dec 23, 2016 -

Newport Lexus responded

We're so pleased to read this review and see that Mo was able to provide you with an experience that you couldn't receive elsewhere. Congrats on your new car and should you ever have any questions, please don't hesitate to ask us or Mo! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 23, 2016

Excellent service I went to the Newport Lexus to do the maintenance. A service man came up once my car arrived at the drive way. He checked the car and then lead me to More

by cowboy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon
Dec 23, 2016 -

Newport Lexus responded

It's a great pleasure to read this review and see that our team provided you with the high-quality service that people have come to expect from us. We hope your car is running just like new and we look forward to serving you again in the near future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 22, 2016

Great, timely service The service experience went perfectly. I couldn't be happier with how fast and well done and accommodating Roberto was. I will ask for Roberto aga More

by nmayo7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Dec 22, 2016 -

Newport Lexus responded

Thank you for this awesome review and sharing your positive experience with Roberto. He's a great asset to us here and we'll be sure to share your comments with him and the rest of our team. We hope your Lexus is running just like new and we can't wait to see you at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 21, 2016

Review Dealing with Joey Wilchek is always a pleasure. I call Joey when my car needs service and he is always pleasant and knowledgeable and ready to help More

by Edward campos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Dec 21, 2016 -

Newport Lexus responded

Hi Edward, Thank you for taking the time to leave this review. We're extremely pleased to see that Joey took care of you and made sure you received the 5-star service you deserve. We hope you have a Happy Holidays and we'll see you in 2017! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 21, 2016

great customer service Great Customer service from Joey Wilchek. Very professional, straight forward and honest. We only drive Lexus, and for service, I request Joey for he More

by arsens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Dec 21, 2016 -

Newport Lexus responded

Joey is an outstanding member of our team and we're proud to see that he provided you with the high-quality service that people have come to expect from us here. We'd like to thank you for choosing Newport Lexus and we hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 21, 2016

Professional and easy This is the 3rd car I've leased with Jorge. His knowledge of the Lexus brand is superb. He listens to my needs and objectives, and responds accordingl More

by Ernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Dec 22, 2016 -

Newport Lexus responded

Hi Ernie, Thank you for your loyalty to us and Jorge. He's a tremendous member of our team and it's no surprise that he constantly provides you with the high-quality service you deserve. We hope your newest Lexus is treating you well and we look forward to seeing you in 2017. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 20, 2016

Excellent Service Jorge did a great job beating a deal that I got quoted from another dealership. He was very knowledgeable of Lexus products. He communicated well with More

by Mike P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Dec 21, 2016 -

Newport Lexus responded

Hi Mike, We're so pleased to read this and see that Jorge provided you with an experience that you couldn't receive elsewhere. We'd like to congratulate you on your new Lexus and welcome you to the Newport Lexus Family! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 20, 2016

Excellent and Professional Service Joey went beyond what the service consultant's requirement, putting extra efforts of answering our questions. He should receive the employee of the More

by Austin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Dec 21, 2016 -

Newport Lexus responded

Hi Austin, Joey is an all-star and it's no surprise that he went above and beyond to ensure you had the best experience possible. We hope your Lexus is running just like new and should you have any questions, please let us or Joey know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 20, 2016

Just bought an RX 350 The sales process was good. Looking forward to the rest of the experience. It sounds like the service would be even better. The dealership looks li More

by Ashk9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cram, Yasmine Aref
Dec 20, 2016 -

Newport Lexus responded

Congrats on your new RX350 and welcome to the Newport Lexus Family. We take great pride in providing top-notch service and are very pleased to see you received just that. We hope your SUV is treating you well and should you ever have any questions, please let us know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 20, 2016

Philip Huynh is a Great Resource for Newport Lexus Jeff custom ordered the car for us and it arrived ahead of schedule. Philip helped us to negotiate a fair deal for our car and the process was pretty More

by Ranger75230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Locastro, Philip Huynh, Yasmine Aref
Dec 21, 2016 -

Newport Lexus responded

Thank you for this awesome review. It's a team effort here and we're so happy to see that they worked together to find you the RX450h you deserve. Thanks for your loyalty to us here at Newport Lexus and Happy Holidays. We'll see you in 2017! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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