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Newport Lexus

Newport Beach, CA

4.9
2,321 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,321 reviews

December 19, 2016

Completely satisfied Again I brought my car in this last Friday. The gentleman who checked me in was quick and kind. My service advisor, Albert Lara, is always efficient, friend More

by Dk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Dec 19, 2016 -

Newport Lexus responded

Thank you for this great review and for your business. We're extremely pleased to see that Albert took great care of you and your vehicle. We hope it's running just like new and we can't wait to see you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 19, 2016

Extremely Satisfied Mo Qureshi was extremely professional and pleasant to work with. He was patient and took very well care of us. He asked for what my family wanted and More

by DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Dec 20, 2016 -

Newport Lexus responded

We're extremely grateful for this review and couldn't be prouder to read that Mo went above and beyond to provide you with the world-class service that people have come to expect from Newport Lexus. We'd like to congratulate you on your new Lexus and welcome you to the Newport Lexus Family. We hope you have a Happy Holidays and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 18, 2016

Excellent customer service from Dave Clayton Dave Clayton was and has always been extremely professional, knowledgeable and personable. He has insured that any work performed on my care is compl More

by Dennis Moschella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Clayton
Dec 19, 2016 -

Newport Lexus responded

Hi Dennis, Dave is an all-star and we're extremely lucky to have him on our team. We're very happy to see that he constantly provides you with the top-notch service you deserve. Thanks for being a part of the Newport Lexus Family and we hope you have a Happy Holidays. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 17, 2016

Extraordinary All the staff we dealt with were professional and friendly, made the buying experience very, very pleasant. Used cars were prepped like brand new, eve More

by agourabob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Locastro, Greg Brawley, Greg Lawson
Dec 19, 2016 -

Newport Lexus responded

Hi Bob, It's a team effort here and we're so proud to see our team took care of you and made sure your experience was a great one. We'd like to congratulate you on your new vehicle and should you ever have any questions, please let us know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 14, 2016

Arlyn Apodaca is the best! Just had maintenance work done on my GS. Once again Arlyn delivered an outstanding customer experience thanks to his deep knowledge, professionalism, More

by PM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlyn Apodaca
Dec 14, 2016 -

Newport Lexus responded

We take great pride in providing top-notch service and it's a great pleasure to see that Arlyn and our service team did just that. We're extremely appreciative of your business and hope to work with you for many years to come. We hope your GS is running just like new and we'll see you at your next service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 14, 2016

Great Dealership and Excellent Service From the moment I walked into Newport Lexus the service and people were amazing. My salesperson, Mo, was courteous and very knowledgeable and went out More

by Jerry01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Mo Qureshi
Dec 15, 2016 -

Newport Lexus responded

Hi Jerry, Congrats on your new RX350 and welcome to the Newport Lexus Family! It's a team effort here and we're so happy to see that our team worked together to ensure you had the best experience possible. We hope you're loving your new Lexus and can't wait to see you at your first service appointment. Happy Holidays! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 13, 2016

Purchase We have a good time and excellent experience with Newport Lexus.and I will recommend my family and friends to Newport Lexus dealership. Thank you More

by Rasco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez, Greg Lawson
Dec 14, 2016 -

Newport Lexus responded

Thank you for this 5-star review and for your business. We're pleased to see you had a great experience and hope to see you, your friends and family again very soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 13, 2016

BEST CAR BUYING EXPERIENCE WITH STEVE T. Let's be honest, going to the dealership and buying a car is not easy. Especially for me, being young, graduating, working full time, and buying a car More

by Pdettmer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tibbetts
Dec 14, 2016 -

Newport Lexus responded

Steve is an all-star and it's no surprise that he made sure your experience here was one you won't soon forget. We're extremely grateful for this amazing review and can't wait to work with you for many years to come. Congrats on your new Lexus and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 10, 2016

Service I was pleased with the help Kevin provided me in buying my car. However, I did have to wait awhile to do the financial work even though I paid cash. More

by Laquinta 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Byram, Matt Mahjoob
Dec 12, 2016 -

Newport Lexus responded

Thank you for this positive review. We're pleased to see Kevin took care of you during your recent visit. We've taken your review into account and will work to shorten the length of time to complete the financial work. We'd like to congratulate you on your new Lexus and should you ever need anything, please let us or Kevin know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 10, 2016

Service Great service as always ! Service staff was very helpful!!! Waiting area very pleasant and clean. Service was done in timely manner. Will recommended More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Dec 12, 2016 -

Newport Lexus responded

Hi Jean, We take great pride in providing 5-star service and are so happy to see our team does just that. Thanks for being a part of the Newport Lexus Family and we'll see you at your next service appointment! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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