
Newport Lexus
Newport Beach, CA
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Completely satisfied Again I brought my car in this last Friday. The gentleman who checked me in was quick and kind. My service advisor, Albert Lara, is always efficient, friend I brought my car in this last Friday. The gentleman who checked me in was quick and kind. My service advisor, Albert Lara, is always efficient, friendly and knowledge. I was in and out and on my way home before I thought I'd be. Thank You Newport Lexus! More
Extremely Satisfied Mo Qureshi was extremely professional and pleasant to work with. He was patient and took very well care of us. He asked for what my family wanted and Mo Qureshi was extremely professional and pleasant to work with. He was patient and took very well care of us. He asked for what my family wanted and did his very best to match the offer. As this was progressing he made the process very fast and was very calm and polite. Qureshi was incredibly helpful, and in the end he helped us in accomplishing what we asked for. He offered us water and coffee, and was incredibly insightful. Every time my parents or I asked a question he was knowledgeable and friendly. He also assisted my father in test driving the car, and it went very smooth. Lastly, he was able to fill up the tank and washed the car. Before my family left, he showed us all the buttons and how to properly set up Bluetooth. My family and I felt very comfortable and at ease and we are very happy that Mo was able to assist us. Thank you Newport Lexus! I am very happy in my new car!! More
Excellent customer service from Dave Clayton Dave Clayton was and has always been extremely professional, knowledgeable and personable. He has insured that any work performed on my care is compl Dave Clayton was and has always been extremely professional, knowledgeable and personable. He has insured that any work performed on my care is completed to the highest standards and done right. Kudos to Dave Clayton. More
Extraordinary All the staff we dealt with were professional and friendly, made the buying experience very, very pleasant. Used cars were prepped like brand new, eve All the staff we dealt with were professional and friendly, made the buying experience very, very pleasant. Used cars were prepped like brand new, even the dreaded fiance experience was excellent, Greg made us feel right at home. Thanks guys. More
Arlyn Apodaca is the best! Just had maintenance work done on my GS. Once again Arlyn delivered an outstanding customer experience thanks to his deep knowledge, professionalism, Just had maintenance work done on my GS. Once again Arlyn delivered an outstanding customer experience thanks to his deep knowledge, professionalism, attention to detail and understanding of my needs. He walked me through all my options, the costs of each, and made sure the work was done on time and on budget. Not to mention that he got me a brand new GS350 as a loaner. Thanks again! More
Great Dealership and Excellent Service From the moment I walked into Newport Lexus the service and people were amazing. My salesperson, Mo, was courteous and very knowledgeable and went out From the moment I walked into Newport Lexus the service and people were amazing. My salesperson, Mo, was courteous and very knowledgeable and went out of his way to answer questions and helped finalize a deal that made me a proud owner of a Lexus RX350 SUV. Mo took the time to make sure I knew how everything worked in the SUV and was set up properly as far as connecting Blue Tooth and my phone. Anita from finance was also amazing and thoroughly explained each and every aspect of the final purchase. Throughout the entire experience of my purchase, I felt like I was part of a wonderful family. I would highly recommend Mo Qureshi to anyone who is looking for a new vehicle....and if you are lucky enough to get Anita to handle your finances, you will have complete peace of mind! More
Purchase We have a good time and excellent experience with Newport Lexus.and I will recommend my family and friends to Newport Lexus dealership. Thank you We have a good time and excellent experience with Newport Lexus.and I will recommend my family and friends to Newport Lexus dealership. Thank you More
BEST CAR BUYING EXPERIENCE WITH STEVE T. Let's be honest, going to the dealership and buying a car is not easy. Especially for me, being young, graduating, working full time, and buying a car Let's be honest, going to the dealership and buying a car is not easy. Especially for me, being young, graduating, working full time, and buying a car is not something you learn in school. I seriously believe STEVE T. is literally one of the best person I've ever had the opportunity to buy a car from. I'm not even joking. He is so patient person, and he's really honest and wants to make you happy. If you're not happy he's not happy. He works with you every step of the way. If I did not understand something, he'd make it easier to understand. You won't ever regret going to STEVE TIBBETT. I know I will be recommending him to friends, family, and to my future self. :D More
Service I was pleased with the help Kevin provided me in buying my car. However, I did have to wait awhile to do the financial work even though I paid cash. I was pleased with the help Kevin provided me in buying my car. However, I did have to wait awhile to do the financial work even though I paid cash. More
Service Great service as always ! Service staff was very helpful!!! Waiting area very pleasant and clean. Service was done in timely manner. Will recommended Great service as always ! Service staff was very helpful!!! Waiting area very pleasant and clean. Service was done in timely manner. Will recommended Newport Lexus to family and friends! More