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Newport Lexus

Newport Beach, CA

4.9
2,414 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,414 reviews

February 15, 2017

Excellent Customer Service I was overly impressed and satisfied with the excellent customer service I was given by Nassar. I would definitely recommend Nassar and Lexus to al More

by LornaA1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Feb 15, 2017 -

Newport Lexus responded

Hi Lorna, Nasser is awesome and it's no surprise to see that he provided you with a great experience. Welcome to the Newport Lexus Family and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 15, 2017

I had a problem and Joey took care of it very efficiently I spotted an oil leak in my garage and took my RX350 to Newport Lexus. Joey had the car put on the rack and they discovered the timing chain cover lea More

by bill43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 15, 2017 -

Newport Lexus responded

Hi Bill, We're disappointed to hear about your oil leak but pleased to see Joey took great care of you and your RX350. We hope it's running just like new and should you need anything, please let us or Joey know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 13, 2017

Best Lexus Dealer in the area! Very competitive pricing. I highly recommend Shooter. No bull, gives you the best price right off the bat. Go see hi, you won;t be disappointed. The facility is also one o More

by RValen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Shooter" Schuetter
Feb 14, 2017 -

Newport Lexus responded

Shooter is awesome and it's no surprise that he made sure your experience was a great one. We're very happy to see that you enjoyed our facility and we hope to see you here again soon! Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 11, 2017

Professional, knowledgeable and polite Salesman Steve Tibbits found the perfect car for my needs and wants! Very knowledgeable and professional. Bill Pippin wrapped up the deal and made the More

by IS250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Steve Tibbetts
Feb 13, 2017 -

Newport Lexus responded

Steve and Bill are great and we're so happy to see they went above and beyond to get you into the Lexus you deserve. The IS250 is a tremendous vehicle that we know you'll love driving for years to come. Welcome to our Newport Lexus Family and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 10, 2017

great prompt service I had a nice visit last weekend with Newport lexus. took my lexus gs350 in for 30,000 mile service everything went great they were fast and they clean More

by brigetteg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 13, 2017 -

Newport Lexus responded

Hi Brigette, thank you for stopping by and thank you for this great review. It's a pleasure to see that Joey and our service team took care of you and your Lexus. We hope it's running just like new and we can't wait to see you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 08, 2017

Excellent customer service It was our first time getting our car serviced here and it was a great experience. Joey was friendly and helpful. Our car was completed right away and More

by Lexus2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 08, 2017 -

Newport Lexus responded

Thanks for this great review and thanks for stopping by for your service visit. It's a great pleasure to see that Joey took care of you and your vehicle was returned to you promptly. We hope it's running just like new and we look forward to seeing you at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 08, 2017

Great service experience I always bring my car to Newport Lexus for service and have never had a bad experience. This last time I brought my car in Joey was my service manage More

by kwong1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 08, 2017 -

Newport Lexus responded

Thank you for your loyalty to both us and Joey. We're sorry to hear about your wheel but pleased to see Joey took care of you and your vehicle. He's a great asset to us here and we're lucky to have him. We hope your car looks just like new and should you ever need anything else, please let us or Joey know. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 07, 2017

First time buyer and impressed I am a first time Lexus buyer - long time Toyota owner I have dealt with my share of dealerships for both purchasing and maintenance and so far Newpo More

by KenCostaMesa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek, Anthony Troxler, Yasmine Aref
Feb 08, 2017 -

Newport Lexus responded

Hi Ken, Congrats on your new Lexus and welcome to the Newport Lexus Family! We're so pleased to read that your car-buying experience here was a great one and you enjoy our state-of-the-art facility. Thank you for this great review and we look forward to providing you with 5-star service for years to come. Hope to see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 06, 2017

Great Experience They did a great job taking care of my car purchase. Very professional and easy to communicate with. Went above and beyond to facilitate all of my nee More

by Chris Cagnolatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Shawn Moshrefi
Feb 06, 2017 -

Newport Lexus responded

Hi Chris, Congrats on your new vehicle and welcome to the Newport Lexus Family! We're very happy to see that Shawn and Anita took great care of you and got you into the vehicle you deserve. Thanks for this great review and should you need anything, please let us know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 05, 2017

Best Service! Service at Newport Lexus is the best and why I keep buying my cars from them. My car was completed quickly and I received phone calls when my car was More

by Jessica Mazza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Feb 06, 2017 -

Newport Lexus responded

Hi Jessica, Providing 5-star service is our top priority and we're ecstatic to see that David and our team provide you just that. Thank you for your loyalty to us here at Newport Lexus and we can't wait to continue working with you for years to come. See you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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