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Newport Lexus

Newport Beach, CA

4.9
2,460 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,461 reviews

March 22, 2017

Efficient service done right I have never had a service issue in the 10 years I have owned my car. Every service advisor I have worked with has been courteous and I always feel th More

by Sammi55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Mar 23, 2017 -

Newport Lexus responded

Hi Sammi, Thanks for being a valued customer and member of our Newport Lexus Family! We take great pride in providing quality service and are so happy that you've received just that. We hope you're well and should you ever need anything, please let us know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 22, 2017

The best customer service of any dealership! I brought my for in for periodic service and was given a free loan car. My car was done in record time as I had an appointment to get to. Joey was More

by Carol S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Mar 23, 2017 -

Newport Lexus responded

Hi Carol, We're extremely pleased to see that Joey and our team provided you with a quality service experience. We hope your car is running just like new and we'll see you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 19, 2017

Courteous, Fast, Convenient, Professional Corbin Lewis is fantastic and made the process simple and quick! Service work is always professional and top notch. Service work is fairly priced an More

by jch1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin Lewis
Mar 20, 2017 -

Newport Lexus responded

Corbin is a great asset to us here and we're so happy to see that he takes great care of you. Thanks for choosing us here at Newport Lexus and should you ever need anything, please let us or Corbin know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 19, 2017

I would not go anywhere else but Newport Beach Lexus I've owned a Lexus now for the past 24 years and since they opened up the Newport Beach store I have developed some great relationships in the service More

by tl7358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson, David Clayton
Mar 20, 2017 -

Newport Lexus responded

Thanks for this great review and thanks for being a part of our Newport Lexus Family. We love having you as a valued customer and can't wait to continue working with you for years to come. See you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 19, 2017

Happy Lexus Owner Had another great experience at Newport Lexus. Kamran and Matt were great to work with. This is my second RX 350 and I couldn't be more satisfied. More

by Old Gal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kamran Shakouri, Matt Mahjoob
Mar 20, 2017 -

Newport Lexus responded

Congrats on your 2nd RX350 and thanks for being a part of the Newport Lexus Family. We're so pleased to see that Kamran and Matt took great care of you and we look forward to working with you for years to come. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 18, 2017

Outstanding Customer Service - Albert Lara Excellent service as always. Albert Lara is very professional and responsive to customers needs. We bought our RX-350 from Newport Lexus in 2007 and More

by THV22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Mar 20, 2017 -

Newport Lexus responded

Albert is a great asset to us here and we're very lucky to have him. We hope your RX is running just like new and we look forward to seeing you at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 17, 2017

Excellent As always I was treated with respect , courtesy and a professional approach. Since I purchased the car from you folks in 2011 I have never had any com More

by kona22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Mar 17, 2017 -

Newport Lexus responded

Hi Rolf, Thank you for your feedback. We're disappointed about the airbag issue. If you'd like to discuss this issue or anything else, please don't hesitate to contact me. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 15, 2017

Ali Moallem is a treasure. A true gentleman of car salesmen We were lucky to meet with Ali Moallem when we came in to test drive and buy my ES 350. Ali was so knowledgeable, courteous, and patient with all our More

by eastcoastlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Moallem
Mar 15, 2017 -

Newport Lexus responded

Congrats on your new ES350 and welcome to the Newport Lexus Family! Ali is awesome and we couldn't be happier to see that he provided you with the world-class service that people have come to expect from Newport Lexus. We hope your new Lexus is treating you well and we'll see you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 15, 2017

Newport Lexus experience Service was fast friendly and professional that's why I bought my last 2 Lexus from Newport Lexus prices of there new cars were unbeatable More

by Lexus123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Mar 16, 2017 -

Newport Lexus responded

Thank you for this great review and thank you for your loyalty to us here at Newport Lexus. We consider you part of the family and can't wait to see you at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 15, 2017

Awesome The dealership was very caring very professional answer all the questions that I had needed to know about CT200H all of them are very nice! I defini More

by Kira123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Philip Huynh, Chris Porrett, Anita Rami, Shawn Moshrefi
Mar 16, 2017 -

Newport Lexus responded

Hi Kira, It's a team effort here and we're very pleased to see that our entire staff took great care of you. Congrats on your new CT200h and welcome to the Newport Lexus Family! We're always here to help, so please let us know if you ever need anything. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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