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Newport Lexus

Newport Beach, CA

4.9
2,414 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,414 reviews

February 04, 2017

Excellent!!! Sean Tafoya takes care of my every need. Service is great!! If I have problems, I call Sean and he's always there for me. More

by Anniesak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Feb 04, 2017 -

Newport Lexus responded

Hi Annie, Sean is awesome and we couldn't be happier to see that he takes great care of you and your vehicle. Thank you so much for choosing us here at Newport Lexus and we look forward to seeing you around the dealership again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 03, 2017

Excellent customer service One of the main reasons why I get my car serviced at Newport Lexus is because of the excellent customer service I receive from Albert Lara. He is alw More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Feb 03, 2017 -

Newport Lexus responded

Hi JP, Albert is an all-star and is always going above and beyond to make sure that people receive the 5-star service they deserve. We're ecstatic that you receive just that and we can't wait to work with you for years to come. Take care and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 02, 2017

Consistent, courteous, satisfactory completion of service Sean Tafoya always takes great care of any service needs for our two cars. Gary Kalagian expertly guides us through the sales process and education o More

by Rossandlinda
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Sean Tafoya, Gary Kalagian, Sean Tafoya
Feb 03, 2017 -

Newport Lexus responded

Hi Ross & Linda, It's a great pleasure to see that Sean and Gary take great care of you and your vehicles. Thanks for choosing Newport Lexus and taking advantage of the amenities we offer our valued customers. We hope your vehicles are treating you well and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 02, 2017

Sean Tafoya has taken care of all my Lexus for years! I live and work closer to Tustin Lexus but I followed Sean to Newport because how he always take care of m More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Feb 02, 2017 -

Newport Lexus responded

Hi Bob, Sean is an all-star and is always making sure customers drive home happy. Thank you for your loyalty to us and Sean and we'll see you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 02, 2017

Outstanding service This is my second GS & the customer service is always excellent! Maintenance on 2001 GS 430 was always timely & no repairs ever needed in 11 years. My More

by Sergio Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez, Melissa Alarcon, Matt Mahjoob
Feb 02, 2017 -

Newport Lexus responded

Hi Sergio, Congrats on another GS350 and thanks for being a part of our Newport Lexus Family! We love having you as a valued customer and hope we can work with you for years to come. We hope your vehicle is treating you well and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 01, 2017

Pleasant and professional Mo, was very helpful from the moment we meet, very knowledgeable and accommodating. We made the deal and he delivered the car to my home as agreed. I More

by Jose Preciado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Feb 02, 2017 -

Newport Lexus responded

Hi Jose, Mo is a tremendous asset to us here and we're very happy to hear that he went above and beyond to get you into the car you deserve. Welcome to the Newport Lexus Family and we hope you enjoy your new Lexus. Let us or Mo know, should you ever need anything. We're always here for you! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 31, 2017

Smooth experience Thanks so much to Roberto Nunez who, not just, kept me apprised of the car repair update, but his attitude was exceptional and awesome. I really appre More

by Tuấn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Jan 31, 2017 -

Newport Lexus responded

Roberto is great and we're extremely pleased to see that he worked to ensure that your service experience was a great one. We hope your car is running just like new and we look forward to seeing you at your next service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 31, 2017

Great experience Everybody was polite and professional. We were very happy with Scott who assisted us on his day off. Beautiful and organized showroom with many amenit More

by colgod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cram
Jan 31, 2017 -

Newport Lexus responded

We take great pride in providing world-class service and we're so happy to read that Scott and our team provided you just that. Thank you for being a part of our Newport Lexus Family and should you ever need anything, please let us or Scott know. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 31, 2017

Great service experience Joey was great to work with and did give me a discount when I asked for it. so thanks . That said i am hoping for lower prices for service for long ti More

by sss32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jan 31, 2017 -

Newport Lexus responded

Joey is a tremendous asset to us here and it's no surprise that he provides you with quality service. If you'd like to discuss the pricing on our services, please don't hesitate to contact me, I'm always here to talk. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 30, 2017

Just good business. Was a great experience. Mo and Bill were fantastic. They worked hard to put our deal together and make it work out. The car we traded in was purch More

by Cywppp
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Mo Qureshi
Jan 30, 2017 -

Newport Lexus responded

Thank you for this positive review. It's a pleasure to read that Mo and Bill both did a great job getting you into a new vehicle. It's our goal to provide each and every customer with a 5-star experience, so please let us know what we could have done differently to earn that extra star! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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