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Newport Lexus

Newport Beach, CA

4.9
2,460 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,461 reviews

March 10, 2017

Top notch Scott Cram represented the company with the highest level of professionalism. He was very knowledgeable and fully answered the many questions I had a More

by Golfer
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, David Clayton, Scott Cram
Mar 10, 2017 -

Newport Lexus responded

Scott is an all-star and we're so happy to see that he provided you with the outstanding service you deserve. Congrats on your new SUV and welcome to the Newport Lexus Family. We hope you're enjoying your new vehicle and should you ever have any questions, please let us or Scott know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 09, 2017

Quick and Painless I came in to Newport Lexus to look at a certified used Lexus RX350. Jorge was so helpful and showed me a few of the many options they had on site. A f More

by Taylor Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Mar 09, 2017 -

Newport Lexus responded

Hi Taylor, We're ecstatic to read this review and see that Jorge took great care of you and got you into a pre-owned RX350. It's a tremendous SUV that we know you'll love driving for years to come. Welcome to the Newport Lexus Family and we can't wait to see you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 08, 2017

an atmosphere of professionalism with a touch of caring . Steve Tibbetts is an excellent representative of your co. He was extremely knowledgeable about the workings of the SUV I was interested in. He was ver More

by newton g 145#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Greg Lawson, Steve Tibbetts
Mar 08, 2017 -

Newport Lexus responded

Steve is an all-star and it's no surprise to see that he made sure your experience here was a great one. We're extremely grateful for this review and for your business and hope that we can work with you for years to come. Welcome to the Newport Lexus Family and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 06, 2017

Jorge is very personable. We had done our research on a used Lexus and we found the right one here at Newport Lexus. Jorge was knowledgeable and helpful with our purchase. He More

by hbromey
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez, Matt Mahjoob
Mar 06, 2017 -

Newport Lexus responded

We appreciate this positive review and are extremely pleased to see that Jorge did a great job throughout your entire experience and our team fixed any issues with your vehicle. We'd like to congratulate you on your new vehicle and should you have any questions, please let us know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 02, 2017

Mo was great! Buying a new car as a girl is tough. I did a ton of research and shopped around but knew I wanted to give Mo the business from the beginning. He was s More

by ShaynneC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony D'Amato, Anita Rami, Mo Qureshi
Mar 03, 2017 -

Newport Lexus responded

Hi Shaynne, Mo is awesome and we're so happy to hear that he made sure your car-buying experience was a great one. We'd like to congratulate you on your new vehicle and welcome you to the Newport Lexus Family. We're always here for you, so should you ever need anything, please let us know. We're here to help! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 27, 2017

Phillip is great, but the Sales Mgr is a jerk Phillip is wonderful. The car we selected is perfect, the only issue was that we needed to swap out rims. For some reason, they were unable to swap More

by ReaderJoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Sento, Philip Huynh
Mar 04, 2017 -

Newport Lexus responded

While pleased to see that Philip provided you with a 5-star experience, we're disappointed to see that the same can't be said for your experience with Bobby. Bobby is constantly taking great care of our customers, which is why this is confusing to read. When you have a moment, please contact me, as I'd like to learn more about your husband's negative interaction. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 27, 2017

My Salesperson, Nasser Naderi - 2011 LX 570 My Salesman, Nasser Naderi was extremely knowledgeable, helpful, and patient. He allowed me to test drive the vehicle twice in the same day, never pre More

by Greg Briasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Feb 27, 2017 -

Newport Lexus responded

Hi Greg, Congrats on your LX570 and welcome to the Newport Lexus Family! Nasser is always making sure customers drive home happy and we're so happy to see that this was the case during your visit. Thank you for choosing us here and please let us or Nasser know, should you ever need anything. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 26, 2017

great customer service awesome staff quick and easy ! Ali was very professional took care of us from start to finish definitely will recommend all my friends and family to him over at NEWPORT BEACH LEXUS More

by ERIC RODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Ali Moallem, Anita Rami
Feb 27, 2017 -

Newport Lexus responded

Hi Eric, Ali is awesome and we're so happy to see that he took great care of you recently. Thanks for being a part of our Newport Lexus Family and we hope to see you around the dealerhsip again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 25, 2017

Mo is a excellent sales manager We buy one new car from Mo. And, Mo give us perfect service during these days. We are so satisfied with him. Our family like him too much. Thanks. More

by balen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Feb 27, 2017 -

Newport Lexus responded

Hi Balen, Mo is awesome and we're so happy to see that he provided you with great service. Congrats on your new Lexus and welcome to the Newport Lexus Family! We hope you're enjoying your new vehicle and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 25, 2017

Ali Moallem you have earned our loyalty for life! Ali Moallem is Professional, Gracious, Charming, and Attentive. He strives to please and does it in the most natural and pleasant of manner. You for More

by TeamKriege
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Moallem
Feb 27, 2017 -

Newport Lexus responded

Ali is an all-star and we're very lucky to have him on our team. We'll be sure to share this great review with him and the rest of our team. Thanks for this awesome review and should you ever need anything, please don't hesitate to let us or Ali know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

Feb 27, 2017 -

TeamKriege responded

Mr. D'Amato Thank you for reply. yes, you spotted talent and Ali Moallen is a perfect match for a Dealership of Excellence. If I had a company I would hire him too :) Thank You again for the fine experience.

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