Newport Lexus

Just the way I asked for it. When we asked for a certain model of car, with certain safety and other packages, we were surprised that the vehicle was delivered exactly how we aske When we asked for a certain model of car, with certain safety and other packages, we were surprised that the vehicle was delivered exactly how we asked for it. Summer took care of everything. Prompt delivery of the vehicle helped make Valentine's Day special for my wife. Thank you! More

oil change and inspection; Replaced tire cap without input from me; very courteous service. I originally thought I had to get a loaner car, but Arlyn was able to fit me into s Replaced tire cap without input from me; very courteous service. I originally thought I had to get a loaner car, but Arlyn was able to fit me into schedule seamlessly. More

Mo Qureshi a pleasure to work with We met Mo while browsing for a certified Lexus GS. Mo was very nice, polite, knowledgeable and informative and we didn't feel pressured nor rushed. We met Mo while browsing for a certified Lexus GS. Mo was very nice, polite, knowledgeable and informative and we didn't feel pressured nor rushed. A few weeks later we decided to go ahead with the purchase of the Lexus and due to the overall good experience with Mo and Newport Beach Lexus we decided to come back. The experience was very nice. The price of the car was very fair and everything was handled very smoothly. Thank you for making this a very nice experience. Mo was a pleasure to work with. More

The service was fast. They did 5000 mil service. I called and I have the service next day, The service was fast and the car was clean.Thanks to Lexus They did 5000 mil service. I called and I have the service next day, The service was fast and the car was clean.Thanks to Lexus More

Nasser made the buying process quick and painless I give Nasser at Newport Lexus a 5 out of 5. I did the haggling online and he gave me quotes that were very low that we’re easy to go off by and work I give Nasser at Newport Lexus a 5 out of 5. I did the haggling online and he gave me quotes that were very low that we’re easy to go off by and work with. When I got to the dealership everything was setup already and all I had to do was do some paperwork with the finance manager which only took about an hour. Definitely will purchase my next Lexus from him again! More

Professional, diligent and excellent service I had such a pleasant experience, and Nasser was very knowledgeable and professional. My car was in an accident and I had a week to find a new car. I had such a pleasant experience, and Nasser was very knowledgeable and professional. My car was in an accident and I had a week to find a new car. Excellent customer service from the staff! More

Swift Response and Direct Answers The sales person was very professional and helpful with answering my questions. He did not make me feel pressured or uneased. The experience was enjoy The sales person was very professional and helpful with answering my questions. He did not make me feel pressured or uneased. The experience was enjoyable. More

Scheduled Service My scheduled service was so much more pleasant at Newport Lexus, They are friendly , fast and never try to up sell with service I don't need or want. My scheduled service was so much more pleasant at Newport Lexus, They are friendly , fast and never try to up sell with service I don't need or want. Their waiting area is comfortable and has many amenities to relax or get things done on your phone or computer. It makes the chore of getting your car serviced a much happy one . More

Attention to detal !!!!! Everything about my visit was perfect. In and out in a timely manner. Zero waiting. Mr. Joey Wilchek is on the ball. And, with my appointment, he had Everything about my visit was perfect. In and out in a timely manner. Zero waiting. Mr. Joey Wilchek is on the ball. And, with my appointment, he had everything ready to go before I got there. Mr. Wilchek and Newport Lexus will always have my business. More

Easy in - easy out I very much appreciate the ease and convenience of appointment setting, vehicle drop off and vehicle pick up. The app and other online options really I very much appreciate the ease and convenience of appointment setting, vehicle drop off and vehicle pick up. The app and other online options really make things convenient as most of us don't have time or interest in making actual calls these days. To speed exit, I called ahead and requested my vehicle be delivered to the reception area in advance of my pick up and advised approx time of my arrival. The car was there as requested so I was able to check out w/ the cashier and get on my quickly. All members of staff I came in contact with were professional, helpful and pleasant. More