
Newport Lexus
Newport Beach, CA
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Sunday morning unscheduled service The engine check light came on early on Sunday morning. Without any appointment I took the car immediately into Newport Lexus. Melissa Alarcon helpe The engine check light came on early on Sunday morning. Without any appointment I took the car immediately into Newport Lexus. Melissa Alarcon helped me right away. She took the car in for service and got a loaner for me to use. She called me as soon as there was diagnosis information, and she called me again when the problem had been fixed. I appreciate the responsive, courteous, and effective service which I get at Newport Lexus --- and Melissa Alarcon represents Newport Lexus wonderfully. Ralph Platz More
Amazing Service Newport Lexus I have been going to Newport Lexus for almost 10 years and have purchased 2 cars there. The service at Newport, particularly Peter Perez, is the best. I have been going to Newport Lexus for almost 10 years and have purchased 2 cars there. The service at Newport, particularly Peter Perez, is the best. Peter takes the anxiety out of having a car maintained. He is always courteous, professional and honest. I would not buy a Lexus anywhere else or have my car serviced anywhere else. They are amazing. More
Availability Joey is always eager and available to assist me by phone, email, or text. I feel my questions are always answered in a timely manner. I really enjoy Joey is always eager and available to assist me by phone, email, or text. I feel my questions are always answered in a timely manner. I really enjoy this dealership. More
Great dealership Summer was professional, polite, and accommodating. We were willing to go outside of our home state of Arizona to lease our RX 350 because Newport Lex Summer was professional, polite, and accommodating. We were willing to go outside of our home state of Arizona to lease our RX 350 because Newport Lexus is so much better at customer service. We'll do business with them again and again. More
ES 350 Purchase - Mo was Fantastic! I have worked with many individuals in the sales field and I cannot say enough about Mo Qureshi. It was a pleasure working with him. His experience I have worked with many individuals in the sales field and I cannot say enough about Mo Qureshi. It was a pleasure working with him. His experience in meeting the needs of his customers was very evident. He listened to my needs and made sure I was purchasing the right car. He took the time not only to explain how everything works, but also let me know service doesn't end once the car is sold. I look forward to a long relationship with Newport Lexus. More
Love my new ride! We stopped by the dealership in the late afternoon and were promptly welcomed by Scott Cram. He took us around to show several cars that would match o We stopped by the dealership in the late afternoon and were promptly welcomed by Scott Cram. He took us around to show several cars that would match our interests and took us for a test drive on a Lexus RX350. He was nice, informative and not pushy at all. The whole process went by fast and smooth. Matt, the finance guy, was nice and helpful too. We drove our brand new RX350 home 2 hours after. Thanks Newport Lexus. More
New Lexus purchasing exprience. Mo is very pleasant and friendly to work with. He's taken extra time to go over all options that we are looking for. Also, look at our old Mercedes Mo is very pleasant and friendly to work with. He's taken extra time to go over all options that we are looking for. Also, look at our old Mercedes GL450 for trade-in option. It's a best experience that we have going from Mercedes to Lexus Motors. Mo, your outstanding sales rep. have win your dealership a new customer, and many more to come. WE ARE LOOKING FORWARD TO GET ANOTHER LEXUS RX OR GX VERY SOON. THANK YOU.... More
great Day! Lexus Service were able to fix the problem for less than what I thought. lexus Lend me a car so I can run my errands while the car was getting fix. Lexus Service were able to fix the problem for less than what I thought. lexus Lend me a car so I can run my errands while the car was getting fix. More
RX 450h purchase Looked all over for the right RX 450h and found it at Newport Lexus. Pleasant experience and would definitely go there again. Mike Shimon is very kn Looked all over for the right RX 450h and found it at Newport Lexus. Pleasant experience and would definitely go there again. Mike Shimon is very knowledgeable about the RX 450h. More
Great Job Anthony could not have been more helpful. His coaching us through the electronic complexity of the modrern car was very, very helpful and much appreci Anthony could not have been more helpful. His coaching us through the electronic complexity of the modrern car was very, very helpful and much appreciated. More