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Newport Lexus

Newport Beach, CA

4.9
2,407 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,408 reviews

December 02, 2016

Sunday morning unscheduled service The engine check light came on early on Sunday morning. Without any appointment I took the car immediately into Newport Lexus. Melissa Alarcon helpe More

by rlplatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon
Dec 02, 2016 -

Newport Lexus responded

Hi Ralph, We're extremely pleased to see that Melissa helped you right away and got you into a loaner vehicle. We hope your Lexus is running just like new and we look forward to serving you again soon. Happy Holidays and thanks for choosing Newport Lexus! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 02, 2016

Amazing Service Newport Lexus I have been going to Newport Lexus for almost 10 years and have purchased 2 cars there. The service at Newport, particularly Peter Perez, is the best. More

by Lexa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Kamran Shakouri, Greg Lawson, Peter Perez, Tony D'Amato, A. J. D'Amato
Dec 02, 2016 -

Newport Lexus responded

Hi Lexa, We couldn't be happier to have you as a member of our Newport Lexus Family. Your loyalty has not gone unnoticed and we'd love to work with you for another 10 years. Thanks so much for this awesome review and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 01, 2016

Availability Joey is always eager and available to assist me by phone, email, or text. I feel my questions are always answered in a timely manner. I really enjoy More

by Chinay07
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Dec 01, 2016 -

Newport Lexus responded

Joey is always going above and beyond to help customers and we're pleased to see it's no different when you visit. We'd like to thank you for this great review and thank you for choosing Newport Lexus. If you ever need anything, let us or Joey know and we hope you have a Happy Holidays! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 30, 2016

Great dealership Summer was professional, polite, and accommodating. We were willing to go outside of our home state of Arizona to lease our RX 350 because Newport Lex More

by cherella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer Curry, Fleet Manager
Nov 30, 2016 -

Newport Lexus responded

Summer is a tremendous member of our team and we're so pleased to see that she provided you with an outstanding experience. We're so grateful that you traveled all the way from Arizona to purchase your RX350 and should you ever need anything, please don't hesitate to let us or Summer know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 29, 2016

ES 350 Purchase - Mo was Fantastic! I have worked with many individuals in the sales field and I cannot say enough about Mo Qureshi. It was a pleasure working with him. His experience More

by M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Nov 29, 2016 -

Newport Lexus responded

We're so proud to see that Mo went above and beyond to ensure you had the best car-buying experience possible. He's a great asset to us here and we're lucky to have him on our team. We'd like to congratulate you on your new Lexus and welcome to the Newport Lexus Family. We hope you have a Happy Holidays and we can't wait to serve you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 29, 2016

Love my new ride! We stopped by the dealership in the late afternoon and were promptly welcomed by Scott Cram. He took us around to show several cars that would match o More

by Happylexusowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Scott Cram
Nov 29, 2016 -

Newport Lexus responded

Congrats on your new RX350 and welcome to the Newport Lexus Family. We're extremely pleased to see that Scott and Matt took care of you and got you in and out quickly. We appreciate this feedback and look forward to working with you for many years to come. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 29, 2016

New Lexus purchasing exprience. Mo is very pleasant and friendly to work with. He's taken extra time to go over all options that we are looking for. Also, look at our old Mercedes More

by TTNOV21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Nov 29, 2016 -

Newport Lexus responded

Mo is an all-star and we're very pleased to read that he's done a great job working with you. We'll be sure to share this review with him and the rest of our team. Thank you for this positive feedback and should you ever have any questions, please let us or Mo know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 28, 2016

great Day! Lexus Service were able to fix the problem for less than what I thought. lexus Lend me a car so I can run my errands while the car was getting fix. More

by Is250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon
Nov 28, 2016 -

Newport Lexus responded

We're extremely grateful for this review and pleased to see that our service team was able to resolve the issue with your IS250. We hope it's running just like new and we hope to see you soon at your next service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 25, 2016

RX 450h purchase Looked all over for the right RX 450h and found it at Newport Lexus. Pleasant experience and would definitely go there again. Mike Shimon is very kn More

by Judy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shimon, Anita Rami
Nov 28, 2016 -

Newport Lexus responded

Hi Judy, We're so happy to see that Mike helped find the perfect SUV. The RX450h is a tremendous vehicle that we know you're going to love driving. Thank you so much for choosing Newport Lexus and please let us or Mike know, should you ever need anything! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 22, 2016

Great Job Anthony could not have been more helpful. His coaching us through the electronic complexity of the modrern car was very, very helpful and much appreci More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Troxler
Nov 22, 2016 -

Newport Lexus responded

Hi Harry, Anthony is an all-star and we're so proud to see that he provided you with outstanding service and showed you the ins and outs of your vehicle. Thank you for choosing Newport Lexus and please let us or Anthony know, should you have any questions. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.… (949) 477-7088

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