Newport Lexus

Great Always great and attentive customer service. Friendly and knowledgeable service advisors ready to answer any questions. They are very knowledgeable ab Always great and attentive customer service. Friendly and knowledgeable service advisors ready to answer any questions. They are very knowledgeable about the cars and the service they provide. Have always had a great experience at New Port Lexus. More

Super service Peter always makes feel like a family member of this dealership. He's very friendly, professional, and accommodating. I usually hate coming in for ser Peter always makes feel like a family member of this dealership. He's very friendly, professional, and accommodating. I usually hate coming in for service but with Peter I actually enjoy bringing my car in because he's very welcoming and I know any service will be done right in a timely manner. More

Greg Brawley @ Newport Lexus is Great My 68 yo aunt has been a customer at Mission Viejo Lexus for 15 years and what a mistake!!! I was helping her with her car purchase and couldn't hav My 68 yo aunt has been a customer at Mission Viejo Lexus for 15 years and what a mistake!!! I was helping her with her car purchase and couldn't have been happier with her car buying experience with Greg Brawley at Newport Lexus (or, more disgusted with Roger Mehr at MV Lexus)! We checked Newport Lexus' website, and, after prompt/awesome service online chatting (via Newport Lexus website) with Rosa for some further info, I was contacted by online manager Jeff Locastro, who was very patient and incredibly helpful as well. Jeff turned me over to Greg Brawley to set up an appt. and Greg couldn't have carried out his job better. I'm a firm believer in doing every job to the best of your ability, and Greg was a prime example of just that. He answered every question thoroughly, spoke slowly and clearly to accommodate my aunt and never made her feel pressured to make a decision or buy. In comparison to other (luxury) dealerships and overall car buying experience, Greg's kindness, knowledge, patience, and helpfulness is unparalleled. My aunt was very satisfied with the purchase of her new Lexus NX 200t from Greg and even happier with his straightforwardness, patience, and helpfulness. Yasmine Aref was also very patient and friendly, making the financial portion of the day more tolerable! Everyone at Newport Lexus—Greg Brawley, Jeff Locastro, and Yasmine Aref—were a pleasure to work with and awesome all around. Thank you all!! More

Great Dealership I have never had to wait long for service, always handled with class. It's just a nice place to wait while your car is being serviced. I have never had to wait long for service, always handled with class. It's just a nice place to wait while your car is being serviced. More

Shopping experience I was impressed with the dealership facility. Scott Cram, the sales rep did a good job on familiarization and follow up. Ray, the sales manager and I was impressed with the dealership facility. Scott Cram, the sales rep did a good job on familiarization and follow up. Ray, the sales manager and Yasmine, finance manager have also been very helpful and support as well. I'll refer my friends to the dealership for shopping for new cars. More

Friendly, helpful, efficient, competent I have confidence the work done on my car will be done well. Everyone I come in contact with is friendly and helpful. I am always made to feel comfor I have confidence the work done on my car will be done well. Everyone I come in contact with is friendly and helpful. I am always made to feel comfortable. More

Great way to get the best service Always a pleasure to be at Newport Lexus for service or a car was. Friendly staff. I won't go anywhere else to have anything done. I trust the workman Always a pleasure to be at Newport Lexus for service or a car was. Friendly staff. I won't go anywhere else to have anything done. I trust the workmanship. More

Greg is very reliable & friendly! Highly recommended!! Greg Brawley is extremely trustworthy and was a genuine guy to work with. He was also very helpful, he provided prompt customer service and would go o Greg Brawley is extremely trustworthy and was a genuine guy to work with. He was also very helpful, he provided prompt customer service and would go out of his way to ensure everything is all good for the customer! It was a pleasure working with Greg and I would highly recommend him to anyone buying a Lexus! More

Newport Lexus is the best The outstanding service department keeps my 2004 RX running like a brand new car. I have had nothing but great service at Newport Lexus. I always re The outstanding service department keeps my 2004 RX running like a brand new car. I have had nothing but great service at Newport Lexus. I always recommend Newport Lexus to anyone who needs a new car and/or great service. Outstanding service from Rep. David Clayton is fantastic. He is so knowledgeable and professional. A real pleasure to work with. More

GS F purchase over Audi – Great purchase experience! Vance Remmey and Anita Rami gave us an absolutely wonderful experience with our GS F purchase! It is a very competitive segment with the likes of Audi Vance Remmey and Anita Rami gave us an absolutely wonderful experience with our GS F purchase! It is a very competitive segment with the likes of Audi, BMW and Mercedes. We were actually leaning towards the Audi S6 and had a second scheduled visit with Audi later that day but decided we should at least test drive the GS F (It drove and sounded great!!!). On paper, some things the Audi was better and others the Lexus was better. Both cars are great but ultimately what made our decision was the way Vance and Anita treated us during the process. Never pushy, always professional and very patient with our millions of questions. They made us feel right at home at Newport Lexus and made it a place we feel confident will treat us well for as long as we own the car. We will definitely recommend to friends! More