Newport Lexus

Excellent Very courteous, efficient, and organized. My service was completed in a timely manner. I drop my vehicle off for service and get a rental I never ha Very courteous, efficient, and organized. My service was completed in a timely manner. I drop my vehicle off for service and get a rental I never have to wait I am in and out within 10 to 15 minutes. More

Everyone cares you are happy with service Everyone concerned I got the service I wanted and happy with results. Needed warranty work on sealer for car and did excellent work to correct defecti Everyone concerned I got the service I wanted and happy with results. Needed warranty work on sealer for car and did excellent work to correct defective sealer on car when originally purchAsed More

Great Experience! I was wary about going to Newport Lexus seeing as how the address might be cause for higher prices alone but I couldn't have been more wrong. I worke I was wary about going to Newport Lexus seeing as how the address might be cause for higher prices alone but I couldn't have been more wrong. I worked with Gary to find my first Lexus and he was wonderful! He well exceeded my expectations and I fully anticipate he as well as Aryln in Service and the rest of the Newport Lexus staff will continue to do so in the future! Thank you Newport Lexus! More

New car Shooter went above and beyond and made it a smooth and painless experience for me! I will definitely recommend you and Newport Lexus! Thank you Shoo Shooter went above and beyond and made it a smooth and painless experience for me! I will definitely recommend you and Newport Lexus! Thank you Shooter! More

From 1 month to 1 day Today I drove away in a new car that 24 hours ago was just a considerable candidate for my next car at my lease-end in one month. Jorge Urquidez was a Today I drove away in a new car that 24 hours ago was just a considerable candidate for my next car at my lease-end in one month. Jorge Urquidez was a very pleasant consultant to work with. He went above and beyond to make sure I ended up with the car I truly wanted. Yesterday he made a compelling argument for consideration when discussing options and deals for when the time was right if I had chosen to go with a Lexus. Fast forward 17 hours later- I drove away in my very first Lexus. I've been a loyal VW owner since 2008, but today I have happily became part of the Lexus family. I am now a proud driver of a 2016 CT200h. Thank you Newport Lexus and Jorge for making this possible! More

Service my car What can I say , I have no problems, they fixed my car, I waited, I read , watched TV , had something to eat , Peter kept me informed on the progress, What can I say , I have no problems, they fixed my car, I waited, I read , watched TV , had something to eat , Peter kept me informed on the progress, Thanks much. Barbara Hamilton More

People are friendly. The layout of the whole show room including the coffee shop area and boutique area are very nice. Everyone in the show room, coffee shop are very fri The layout of the whole show room including the coffee shop area and boutique area are very nice. Everyone in the show room, coffee shop are very friendly. I would like to make a suggestion that if the workers in service department(receiving cars for car wash or service)treat non-while people same as they treat whites. I always felt got left behind when I drove in earlier than any whites. They would serve the whites first then come back to me. I don't think it is a very good business practice. We pay the same money for the vehicle and service. We should be treated equal. Please improve and enhance the attitude of those employees at service area. I forgot the name but there is a white woman working there always makes me feel that I am not welcome there. Don't know why. More

Best customer service I've see Gary was awesome not only was he knowledgeable person he was honest fair and the most important approachable. I would recommend any interested in a Le Gary was awesome not only was he knowledgeable person he was honest fair and the most important approachable. I would recommend any interested in a Lexus to Gary. More

First Service This was my first experience with having my car serviced. Not only was my car done in the time I was told the waiting area was very nice and I loved t This was my first experience with having my car serviced. Not only was my car done in the time I was told the waiting area was very nice and I loved that there were different seating options. I also have to say everyone was very friendly and professional from the guy who met me in the service bay to the girl who provide me my tea. Best Service I've ever experienced. More

Awesome experience This will be the second car I have bought through Jorge at Newport Lexus. His customer service skills are exceptional and I don't plan on going to any This will be the second car I have bought through Jorge at Newport Lexus. His customer service skills are exceptional and I don't plan on going to any other dealer. I live in Corona so it's kind of a far drive but well worth it for the service and their beautiful facility. Jorge continuously follows up with me to ensure I'm satisfied and always offers to help with anything I may need help with. More