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Newport Lexus

Newport Beach, CA

4.9
1,786 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,786 reviews

June 05, 2014

Great Experience Best car buying experience I've ever had, professional and very helpful staff and huge selection of vehicles. My first time here but I was treated lik More

by danbottz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III
Jun 11, 2014 -

Newport Lexus responded

Hi Dan, It was a pleasure to read about your outstanding experience at our dealership. I am pleased to hear that the staff provided you with a one-of-a-kind sale experience and we greatly appreciate the time you've taken to post your review telling others about your quality experience at Newport Lexus. If you have any questions or concerns in the future, please feel free to contact us at any time. We hope you're enjoying your new Lexus and look forward to working with you again in the future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

May 30, 2014

Mike Shimon is AMAZING! Where do i start? The experience from day one with Mike has been FANTASTIC! He is one of a kind and would go way out of his way to make the client hap More

by Lexus963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Shimon
Jun 03, 2014 -

Newport Lexus responded

Hello and Thank you for your kind words. I'll be sure to share your experience with Mike and our entire staff. If you have any questions or concerns in the future, please feel free to contact me any time and we look forward to working with you again in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 29, 2014

Successful pre-owned RX450h shopping! I am quite happy with my pre-owned Lexus RX450h purchase at Newport Lexus, thanks to Brad Cormier. Brad was pleasant and not pushy, and saw that all More

by RussMiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2014 -

Newport Lexus responded

Hi Russ, we appreciate your high opinion of our dealership and your overall positive review. We believe in providing our customers with excellent customer service and we are happy to know you enjoyed working with Brad and I will make sure to share your review with him. We're honored to have you as one of our customers, Julie. We look forward to continuing to provide you high-quality customer service in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 26, 2014

Great costumer service! Bob Minton was very friendly when we first spoke. He showed me the entire facility and it was very empressed. I was very empressed with his knowledge More

by Deichert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2014 -

Newport Lexus responded

Hi Deichert, Bob Minton is a great asset to us here at Newport Lexus and it is a pleasure to hear that not only Bob but that our entire staff provided you with world-class service. I can not wait to share your review with him and our staff. We hope you're enjoying your new Lexus and look forward to working with you again in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 29, 2014 -

Newport Lexus responded

Hi Deichert, Bob Minton is a great asset to us here at Newport Lexus and it is a pleasure to hear that not only Bob but that our entire staff provided you with world-class service. I can not wait to share your review with him and our staff. We hope you're enjoying your new Lexus and look forward to working with you again in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 26, 2014

Patience wins We were new to Lexus, so it took a lot of hand-holding to get us to commit. The facility is relaxing, which helped, and the staff is available without More

by SteveSchwarzbek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
May 29, 2014 -

Newport Lexus responded

Hi Steve, We're thrilled to hear that our staff went above and beyond to make sure you received the best deal on your trade-in and got you into Lexus model you preferred. If you have any questions or concerns in the future, please feel free to contact us at any time. We hope you're enjoying your new Lexus and look forward to working with you again in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 24, 2014

Great car purchasing experiences. After two weeks studies, finally I purchased the RX350. The dealership is friendly with great sales rep. Under no pressure I got my dream car at great More

by Fankung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy is a great sales.
May 28, 2014 -

Newport Lexus responded

Hi Fankung, Thank you for your kind words about your experience at our dealership. If you have any questions or concerns in the future, please feel free to contact me any time and we look forward to working with you again in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 18, 2014

Best Experience ever!!! I have to say this was the BEST experience I have had working with a car dealership , I was very leary & certainly had my guard up after many horrible More

by Flobird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Shimon, Greg Lawson
May 21, 2014 -

Newport Lexus responded

Hello, We're thrilled to hear that Mike was a exceptional sales representatives and that he above and beyond to make sure you received the best deal and completely understood how to operate your new Lexus. If you have any questions or concerns in the future, please feel free to contact us at any time. We hope you're enjoying your new Lexus and look forward to working with you again in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 16, 2014

Purchased a new ES300H, and love it! I am a long time customer of Newport Lexus as I owned an LS 430, which I finally decided to replace (it was a 2001). I contacted Mike Shimon through t More

by TAlbright56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Shimon
May 21, 2014 -

Newport Lexus responded

Hello, It was a pleasure to read how wonderful your experience was during your visit to our dealership. I will make sure to pass along your review of the excellent sales service you received on to Mike and our entire team. If you have any questions or concerns in the future, please feel free to contact me at any time. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 13, 2014

Our buying experience with Newport Lexus Our recent purchase was a very pleasant experience....from initial contact l to first visit to hassle free negotiations to delivery was all great for More

by fvsubodh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Gary Kalagian, Jeff Locastro, Greg Brawley
May 14, 2014 -

Newport Lexus responded

Hello, We appreciate your high opinion of our dealership and your overall positive review. We are pleased to know you enjoyed your car buying experience from start to finish and I will make sure to share your review with him. We also apologize for any inconveniences you may have experienced and we look forward to continuing to provide you high-quality customer service in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

May 12, 2014

Purchasing a RX 350 We had a very nice experience making our purchase of a new 2015 RX 350. The staff was more than pleasant, experienced and professional. The car we w More

by dahnas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Minton
May 14, 2014 -

Newport Lexus responded

Hi Dahnas, I am pleased to hear that Bob provided you with a pleasant and professional sales experience and on behalf of our entire staff I would like to say thank you for giving us the opportunity to help you with your auto purchase. We greatly appreciate the time you've taken to post your review telling others about your quality experience at Newport Lexus. If you have any questions or concerns in the future, please feel free to contact us at any time. We hope you're enjoying your new Lexus RX and look forward to working with you again in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

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