
Newport Lexus
Newport Beach, CA
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Always excellent service Arlen always has given excellent service. He is always very friendly and makes sure I understand what to expect and he never surprises me. As a result Arlen always has given excellent service. He is always very friendly and makes sure I understand what to expect and he never surprises me. As a result I feel very good following his advice. I feel he has my best interest at heart. More
Excellent Service at Newport Lexus I am a somewhat picky and high maintenance service customer, requesting that my vehicle be treated with utmost care and precision when in for service. I am a somewhat picky and high maintenance service customer, requesting that my vehicle be treated with utmost care and precision when in for service. I am frugal with my finances yet willing to pay for competent and precise maintenance and repairs and expedient, respectful and exemplary service. Frankly, I can receive competent maintenance and repairs at most Lexus dealerships, and possibly at a lower price, but I choose Newport Lexus because of the expedient, respectful and exemplary service I receive from Alberto. Alberto has been my Service Consultant for the last few times I have been in for service and frankly, I now prefer to deal with him exclusively. His service has exceeded my expectations on each visit, being honest, upfront and fully accommodating of my requests. His follow up and attention to detail is the main reason I am a Newport Lexus service customer. It doesn't hurt that the Newport Lexus service tech Derrick is competent and clean as well. Thank you Derrick. Great job to the entire team. More
Excellent Service As usual, the service department did a great job in maintaining my Lexus ISF. We have 3 Lexus and would recommend anybody to visit this dealership. As usual, the service department did a great job in maintaining my Lexus ISF. We have 3 Lexus and would recommend anybody to visit this dealership. More
VERY PROFESSIONAL SERVICE. FAST, ACCURATE AND ON TIME. Robert Nunez is a great asset to Newport Lexus. He is firendly, knowledgeable and had great follow up and follow through! I will continue coming ba Robert Nunez is a great asset to Newport Lexus. He is firendly, knowledgeable and had great follow up and follow through! I will continue coming back and I will refer family and friends. More
Nice and easy transction I knew AJ Diamato Sr and i never buy from any other dealer for the last 35 years mostly from Tustin Lexus You dealership is a class of it's own God I knew AJ Diamato Sr and i never buy from any other dealer for the last 35 years mostly from Tustin Lexus You dealership is a class of it's own God Bless you guys More
Sales Consultant and Services Scott Cram, Sales Consultant made the process easy and smooth. He understood my needs and addressed questions best to his knowledge. Scott was patient Scott Cram, Sales Consultant made the process easy and smooth. He understood my needs and addressed questions best to his knowledge. Scott was patient with many questions I had regarding the features and did his best to give me a reasonable offer. Internet: I received an email from Jeff regarding the car certification. I noticed the date of the sale was incorrect; I emailed him to correct the date and send a revised certificate. I haven't seen an acknowledgement and a reasonse. More
Thank You Super David😀 Thank you!!! David for all your help and support with our questions in regards my vehicle. Also for always making the process to take our car for ser Thank you!!! David for all your help and support with our questions in regards my vehicle. Also for always making the process to take our car for service an easy and fun experience. Again Thank you and see you soon. More
Excellent Service Salesperson (Chris Clark, hereinafter, 'Chris') was wonderful. We were very practical and sensible. Salesman Chris was also practical with no non-sens Salesperson (Chris Clark, hereinafter, 'Chris') was wonderful. We were very practical and sensible. Salesman Chris was also practical with no non-sensible approach. We concluded the deal in about 10 minutes. Chris also promised to send our kids couple of Lexus cups to be used in the LS 460, as the sales office was closed. Chris also took time to show my wife the various functions of the car. Chris successfully convinced me to buy another LS460 after I sell my current Mercedes S550 (smile)! Thank you for the entire sales department at Newport! Wynn Kwok, Attorney & CPA More
Excellent service Peter Perez is the best in customer service at Newport Lexus. He coordinates all of my service appointments flawlessly. There is never a snag in dropp Peter Perez is the best in customer service at Newport Lexus. He coordinates all of my service appointments flawlessly. There is never a snag in dropping off a car for service, picking up a loaner vehicle and my car being ready on time. He keeps me informed via email, phone or text as necessary. The dealership is lovely place too. They have free WiFi, Samsung large screen TV's and wonderful ambiance. More
the best service in Orange County! Joey is the best! I have always had a great experience at this dealership and will continue to be a client for years to come. Joey is the best! I have always had a great experience at this dealership and will continue to be a client for years to come. More