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Newport Lexus

Newport Beach, CA

4.9
2,413 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,413 reviews

September 08, 2016

"great service" Beautiful dealership! Great service! I drive all the way from Paramount because of this. I bought my Lexus from Chris Clark, great guy! It was a ple More

by LS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Sep 09, 2016 -

Newport Lexus responded

Thank you for this great review and congrats on your new LS! It's a team effort here and we're so happy to hear that Chris and Peter provided you with the experience you deserve. We hope your new Lexus is treating you well and we'll see you at your first service appointment! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 07, 2016

Great Service This is a great place to do business. Buy your car from Greg Brawley and go to Sean Tafoya for all of your service needs. We drive all the way from Wh More

by TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Sep 08, 2016 -

Newport Lexus responded

Thank you for this quality review. It's a great pleasure to read that Greg and Sean both made sure you had the quality experience you deserve. We appreciate you driving all the way from Whittier and hope to serve you again very soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 06, 2016

Gary is the man!! I moved from NY to CA in July. I checked out several dealerships (BMW, Mercedes Benz, etc.) but ultimately decided to go back to Newport Lexus because More

by cshen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Anita Rami
Sep 07, 2016 -

Newport Lexus responded

Thank you so much for this great review and welcome to California! We're so pleased to see that Gary provided you with an experience that you couldn't receive at other dealerships. We'll be sure to share this awesome review with Gary and the rest of our team. We'd like to welcome you to the Newport Lexus Family and we look forward to working with you for many years to come! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 05, 2016

Finding cause of strange noise. New car developed strange noise at various times. Couldn't,identify cause or location.after 5 visits I I requested Fernando drive the car for a day.He More

by Oldbruin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando, lead mechanic, Gary Kalagian, Peter Perez
Sep 06, 2016 -

Newport Lexus responded

We're disappointed to hear that your new vehicle as having some issues but are happy to hear that Peter and Fernando worked together to identify the issue. We hope your Lexus is running just like new and please don't hesitate to ask any questions, should you have any. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 04, 2016

First Class Service Newport Lexus and AJ D'Amato III are something very special. I, my family and friends have already bought three cars here. The main reason is that we More

by Dr. Vazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Greg Brawley
Sep 06, 2016 -

Newport Lexus responded

Hi Dr. Vasquez, It's a great pleasure to read this review. Customer satisfaction is our top priority and we're so happy to see that AJ and Greg provided you with just that. We'll be sure to share your positive comments with them and the rest of our team. Please know how much we appreciate your business and please let us know if you ever have any questions. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 03, 2016

Great service department! It is always a pleasure taking my car to Newport Beach Lexus. The work is done professionally, and throughly everytime. The dealership is definitely s More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Sep 06, 2016 -

Newport Lexus responded

Hi George, We take great pride in providing world-class service and are so happy to see that you receive just that. We thank you for being a part of the Newport Lexus Family and can't wait to see you again here soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 03, 2016

First time visit for service. Emergency visit because my driver's side mirror fell off while I was driving to work. I had only taken my car to Longo Lexus for service and was relu More

by Marsha123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Sep 06, 2016 -

Newport Lexus responded

Thank you for this positive review. We're disappointed to hear about your side mirror but pleased to read that Joey helped take care of you. We hope your Lexus looks just like new and please let us know if you ever have any questions. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 02, 2016

very professional and thorough excellent knowledge of the 2016 LS 460 model. Was able to answer all my questions, and then some. this is third vehicle we have either bought or le More

by 1472 buddha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Greg Lawson
Sep 06, 2016 -

Newport Lexus responded

Thank you for this quality review. We're so happy to hear that Gary helped you out again and we hope you're enjoying your new LS! Thanks for being a part of the Newport Lexus Family and we can't wait to see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 02, 2016

Awesome Service I tried a repair facility near my home when my veichle broke down and service was substandard to what I receive at Newport Lexus. I'll never go anyway More

by Felicia Foreman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Sep 06, 2016 -

Newport Lexus responded

Hi Felicia, We're disappointed to hear that your vehicle broke down but pleased to see that our team worked to make sure you got back out on the road. Thank you for sharing this quality review with us and please let us know if there's ever anything else we can do for you. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 02, 2016

Great Service! Brought my Lexus RX 450h in to have a flat tire changed. Intake process was very swift even with a huge line of customers dropping off their cars. M More

by RX Hybrid Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Sep 02, 2016 -

Newport Lexus responded

Thank you for this great review and welcome to Orange County! It's a pleasure to see that Dave and our service team took care of you and your RX450h. We hope you have a great Labor Day weekend and we look forward to serving you again soon! Welcome to the Newport Lexus Family! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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