
Newport Lexus
Newport Beach, CA
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"great service" Beautiful dealership! Great service! I drive all the way from Paramount because of this. I bought my Lexus from Chris Clark, great guy! It was a ple Beautiful dealership! Great service! I drive all the way from Paramount because of this. I bought my Lexus from Chris Clark, great guy! It was a pleasure dealing with him. Today I was helped by Peter Perez in service, another great guy. Thank you, Newport Lexus More
Great Service This is a great place to do business. Buy your car from Greg Brawley and go to Sean Tafoya for all of your service needs. We drive all the way from Wh This is a great place to do business. Buy your car from Greg Brawley and go to Sean Tafoya for all of your service needs. We drive all the way from Whittier because of the great service we receive! More
Gary is the man!! I moved from NY to CA in July. I checked out several dealerships (BMW, Mercedes Benz, etc.) but ultimately decided to go back to Newport Lexus because I moved from NY to CA in July. I checked out several dealerships (BMW, Mercedes Benz, etc.) but ultimately decided to go back to Newport Lexus because the service was just top-notch. Gary in particular was the best! He was friendly, courteous, and above-all honest. Even months later, Gary still picks up my calls and answers all my questions. I highly recommend speaking with him, and I will refer all my friends and colleagues to him. The dealership facilities are excellent and the service staff is friendly. I will definitely go back for my next car. More
Finding cause of strange noise. New car developed strange noise at various times. Couldn't,identify cause or location.after 5 visits I I requested Fernando drive the car for a day.He New car developed strange noise at various times. Couldn't,identify cause or location.after 5 visits I I requested Fernando drive the car for a day.He did and it was determined that cross bars on roof were loose or something that caused them to vibrate at various Times with the noise to sound as if it were coming from dash area. Strange but true. I think Peter Perez, and Fernando had some doubts about my hearing but worked with me and solved the mystery More
First Class Service Newport Lexus and AJ D'Amato III are something very special. I, my family and friends have already bought three cars here. The main reason is that we Newport Lexus and AJ D'Amato III are something very special. I, my family and friends have already bought three cars here. The main reason is that we trust AJ. It's that simple! He is a person that is trustworthy, straightforward and an all around great human being. I am proud to know AJ III and call him my friend. My family will always be grateful to him for his friendship and will continue to buy our cars from AJ III and his dedicated team of professionals (like Greg Brawley). Thank you for everything, you are a credit to your profession and make this world a better place. Sincerely, Dr. J. Carlos Vazquez More
Great service department! It is always a pleasure taking my car to Newport Beach Lexus. The work is done professionally, and throughly everytime. The dealership is definitely s It is always a pleasure taking my car to Newport Beach Lexus. The work is done professionally, and throughly everytime. The dealership is definitely state of the art, with a water fall wall by the service entrance, comfortable lounge area, cool boutique with lots of great items in stock, and much more. I highly recommend N.B. Lexus! More
First time visit for service. Emergency visit because my driver's side mirror fell off while I was driving to work. I had only taken my car to Longo Lexus for service and was relu Emergency visit because my driver's side mirror fell off while I was driving to work. I had only taken my car to Longo Lexus for service and was reluctant to go to a different dealer. Joey was very helpful and accommodating and took care of me right away. A loaner car was provided and the car was ready when promised. The service was great! Although, the cost seemed higher than I would have paid at Longo Lexus. More
very professional and thorough excellent knowledge of the 2016 LS 460 model. Was able to answer all my questions, and then some. this is third vehicle we have either bought or le excellent knowledge of the 2016 LS 460 model. Was able to answer all my questions, and then some. this is third vehicle we have either bought or leased from Gary Kalajian More
Awesome Service I tried a repair facility near my home when my veichle broke down and service was substandard to what I receive at Newport Lexus. I'll never go anyway I tried a repair facility near my home when my veichle broke down and service was substandard to what I receive at Newport Lexus. I'll never go anyway else! When the failed again on a Sunday afternoon, just the thought of Newport Lexus being open to service me was the silver lining in an otherwise not so good day. My service rep is awesome and always takes care of me and explains everything going with the repairs in details. David is an asset to your dealership and the biggest reason I patronize this business. Any Lexus dealer can fix my vehicle but a good service rep makes the process a lot less stressful. More
Great Service! Brought my Lexus RX 450h in to have a flat tire changed. Intake process was very swift even with a huge line of customers dropping off their cars. M Brought my Lexus RX 450h in to have a flat tire changed. Intake process was very swift even with a huge line of customers dropping off their cars. My service advisor, Dave Clayton, was very friendly and efficient and informed me of the whole process and timing. He also reminded me that my tires were still under warranty and explained what that meant in terms of pricing for the replacement. Just a great experience overall and I have been a dedicated Jim Falk Lexus of Beverly Hills customer for the past 8 years until I moved to Orange County. I thought it would be hard to beat their outstanding service but Newport Lexus has been wonderful! More