Newport Lexus

Thank you Newport Lexus! I had a great experience working with Gary and the Newport Lexus team. They were upfront, honest, quick and efficient. I would recommend Newport Lexus I had a great experience working with Gary and the Newport Lexus team. They were upfront, honest, quick and efficient. I would recommend Newport Lexus and look forward to being part of the Newport Lexus family. More

Excelent experience George was great to work with. He was Knowledgeable and made the process flow smoothly. He took as much time as we needed to decide what to do. He George was great to work with. He was Knowledgeable and made the process flow smoothly. He took as much time as we needed to decide what to do. He also did a good job of explaining the operation of the accessories on the new car. More

Good customer service and loyal Other than this dealership being located in a nice area, it came with great assistance to my every need. Jorge has been there when I needed him and Other than this dealership being located in a nice area, it came with great assistance to my every need. Jorge has been there when I needed him and I'm happy with all services. Thank you... More

Friendly, efficient, professional. My experience with Newport Lexus has always started with Jason Johnson. This is our fifth Lexus and needless to say we are sold on Lexus. I followe My experience with Newport Lexus has always started with Jason Johnson. This is our fifth Lexus and needless to say we are sold on Lexus. I followed Jason to Newport because we feel he is the best in the business. His customer service is always outstanding! Dealing with Gary has been a wonderful experience in purchasing a vehicle. Elizabeth Locastro has also been a pleasure to work with. Gary is the first salesperson that knows the vehicle so well that it is impressive. He is also very easy to work with and so accommodating. Your dealership is the very best and will always have a high recommendation. Even the person in finance is very nice and made it so easy for us to take a loan through you. Overall? My experience has been great! More

60 K service bisit Very professional, transparent about cost and delivered on time. Thanks for the excellent customer service. Called Tustin Lexus prior - they took Very professional, transparent about cost and delivered on time. Thanks for the excellent customer service. Called Tustin Lexus prior - they took message as there was only 1 tech available but he did not call me back. Called next morning and they were busy - offered to take message or I could call back later. Checked satisfaction ratings on line and then called you guys. Your shop responded with excellent customer service that I am used to at my PA dealership. More

Recent first service visit Although I was happy with the overall service , loaner car , i am not thrilled about the fact that tech guy couldn't duplicate the issues that I broug Although I was happy with the overall service , loaner car , i am not thrilled about the fact that tech guy couldn't duplicate the issues that I brought the car for in the first place .i would have given 5 stars if they would have fix the issues and spend more time on it . More

RX 350 F Sport purchase Gary Kalagian was absolutely the best sales associate I have EVER dealt with! He was professional, courteous, and extremely knowledgeable in all aspec Gary Kalagian was absolutely the best sales associate I have EVER dealt with! He was professional, courteous, and extremely knowledgeable in all aspects of the vehicle and purchase process! A man of his word! Sara in finance was also very good! Professional, courteous and efficient! I'm definitely a return customer and I will refer my friends T O Newport Lexus! Thank you all for your great service! More

Service department Albert is the best person they have in service Always dependable. Very courteous and professional. He always returns your calls and answers your Albert is the best person they have in service Always dependable. Very courteous and professional. He always returns your calls and answers your questions. Best regards, Jeff Stroiman More

Joey Wilcheck has exellent customer service Upon arriving I was greated by Jorge Valdez. Very polite and professional.. I was then introduced to Joey Wilchek.. Joey has great customer service an Upon arriving I was greated by Jorge Valdez. Very polite and professional.. I was then introduced to Joey Wilchek.. Joey has great customer service and is very attentive to customers. He kept me updated the whole my car was in the dealer getting serviced. Can't wait till my next service appointment. More

Personal Service! We are a longtime Lexus couple and even though we knew what we wanted, we still had some specific questions and comparisons to understand. Jorge was We are a longtime Lexus couple and even though we knew what we wanted, we still had some specific questions and comparisons to understand. Jorge was extremely helpful and seemed to know everything there was to know about the similarities and differences in the Lexus Model we were interested in. We very much appreciated his input while making some choices. All around excellent service!! More