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Newport Lexus

Newport Beach, CA

4.9
2,542 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,542 reviews

November 18, 2016

Service vehicle for transmission Dave was awesome, I drove up and left on a loaner vehicle within 15 min. He updated me on a daily basis in regards to the diagnostic and was very help More

by Ljames23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Nov 18, 2016 -

Newport Lexus responded

Dave is a tremendous asset to us here and it's no surprise that he made sure you received the top-notch service that people have come to expect from us. Thank you for choosing Newport Lexus and we hope to see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 18, 2016

Newport Lexus Albert Lara is very responsive in helping me schedule service for my car. He provides updates on repairs and suggestions for repair alternatives. He More

by lexusowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Nov 21, 2016 -

Newport Lexus responded

Thank you taking the time to leave this 5-star review. Albert is a great member of our team and it's no surprise that he provides you with the top-notch service you deserve. We hope your Lexus is running just like new and please let us or Albert know, should you ever need anything. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 17, 2016

Very friendly, patience and accomodated saleman gave me a tour of the facility and I was surprice to see how convienience this facility is, it had a gift shop not only stuffs for car but als More

by Lan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cram
Nov 17, 2016 -

Newport Lexus responded

We're so happy to see you had a great experience and enjoy our state-of-the-art facility. Thanks for choosing Newport Lexus and we can't wait to see you around the dealership again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 17, 2016

Exceptional attention Roberto is our preferred advisor as he makes us feel important. He is professional and knowledgeable. He makes the process of having our two Lexus e More

by muggiegirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Nov 17, 2016 -

Newport Lexus responded

Roberto is a great member of our team and we're so pleased to see that he provides you with the best service possible. We hope your new Lexus vehicles are running just like new and we can't wait to see you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 17, 2016

Great Service I've been to Newport Lexus a few times for service. Everyone here is efficient and professional. Joey Welchek was very helpful. I would recommend N More

by Mvu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Nov 17, 2016 -

Newport Lexus responded

We take great pride here at Newport Lexus and are extremely pleased to see that our team takes care of you each time you bring your vehicle in for service. Thank you for this quality review and we look forward to seeing you soon at your next service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 16, 2016

Professional and client focused! The Lexus team was responsive, professional and very knowledgable. Bobby Sento, Sales Manager, is the main reason I switched from another Lexus dealer More

by Strany5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Chris Clark
Nov 16, 2016 -

Newport Lexus responded

It's a team effort here and we're so proud to see that our team works together to ensure you have the best experience. We're so grateful to have you as a valued customer and we look forward to working with you and your friends for many years to come. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 16, 2016

Very good helpful for the salesperson ( Jorge Urquidez) Everyone was so happy to see us and answer the honor questions. They are willing to go a different option for lease or Bay the vehicle in the Lexus d More

by Tran, Uyen 89
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Nov 16, 2016 -

Newport Lexus responded

Thank you so much for this 5-star review and sharing your experience with us. We take great pride in providing world-class service and it appears you received just that. We hope your Lexus is treating you well and we hope to see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 15, 2016

Very Professional Great selection, not pressured, lovely and accessible facility. Mo is such a lovely gentleman Who encouraged me to look at anything and drive whateve More

by Barbara SP
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Mo Qureshi
Nov 15, 2016 -

Newport Lexus responded

Hi Barbara, Mo is a tremendous member of our team and we're so happy to see that he and Anita helped get you into the Lexus you deserve. We hope you're enjoying your new vehicle and we'd like to welcome you to the Newport Lexus Family. Let us know if you need anything and we'll see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 14, 2016

Excellent Buying Experience Newport Lexus provides the best service that mankind can offer in buying a new car, trading in an old car, and doing service and maintainance after bu More

by John ZHAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Scott Cram
Nov 14, 2016 -

Newport Lexus responded

Hi John, Congrats on another ES350 and thank you for being a part of the Newport Lexus Family! We're extremely grateful for your business and are looking forward to continue working with you for many years to come! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 13, 2016

Kudos to Dave Clayton I recently brought my car in for a 60,000 mile servicing. Dave Clayton was my service advisor. He was absolutely the most considerate and helpful se More

by service advisor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Nov 14, 2016 -

Newport Lexus responded

Thank you for this positive review and thank you for choosing Newport Lexus. It's a pleasure to read that Dave provided you with quality service and got you and your Lexus back out on the road. We appreciate you stopping by and we'll see you at your next service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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