Newport Lexus

People are friendly. The layout of the whole show room including the coffee shop area and boutique area are very nice. Everyone in the show room, coffee shop are very fri The layout of the whole show room including the coffee shop area and boutique area are very nice. Everyone in the show room, coffee shop are very friendly. I would like to make a suggestion that if the workers in service department(receiving cars for car wash or service)treat non-while people same as they treat whites. I always felt got left behind when I drove in earlier than any whites. They would serve the whites first then come back to me. I don't think it is a very good business practice. We pay the same money for the vehicle and service. We should be treated equal. Please improve and enhance the attitude of those employees at service area. I forgot the name but there is a white woman working there always makes me feel that I am not welcome there. Don't know why. More

VERY SATISFIED WITH MY PURCHASE My experience purchasing my new vehicle went very smoothly and I was a very satisfied customer. Maria was amazing and finding my needs and she helped My experience purchasing my new vehicle went very smoothly and I was a very satisfied customer. Maria was amazing and finding my needs and she helped me pick out the perfect car. Sarah walked me through the finical process very quickly and efficiently. Next time I am looking for a new Lexus I will definitely be back here.And definitely send others friends and family to Newport Lexus. More

First Service This was my first experience with having my car serviced. Not only was my car done in the time I was told the waiting area was very nice and I loved t This was my first experience with having my car serviced. Not only was my car done in the time I was told the waiting area was very nice and I loved that there were different seating options. I also have to say everyone was very friendly and professional from the guy who met me in the service bay to the girl who provide me my tea. Best Service I've ever experienced. More

Awesome experience This will be the second car I have bought through Jorge at Newport Lexus. His customer service skills are exceptional and I don't plan on going to any This will be the second car I have bought through Jorge at Newport Lexus. His customer service skills are exceptional and I don't plan on going to any other dealer. I live in Corona so it's kind of a far drive but well worth it for the service and their beautiful facility. Jorge continuously follows up with me to ensure I'm satisfied and always offers to help with anything I may need help with. More

Professional, and great Gary, Bill and Anita were very helpful and great to work with in putting us in a new car from the sale, finance and out the door very professional and Gary, Bill and Anita were very helpful and great to work with in putting us in a new car from the sale, finance and out the door very professional and quick. More

Very good experience Jorge was very helpful in answering all my questions and concerns and made it a very easy transaction. Sarah with finance made the financing go quick Jorge was very helpful in answering all my questions and concerns and made it a very easy transaction. Sarah with finance made the financing go quickly and easy. More

excelent that is the way I always experienced with him when ever I made a visit with the man and at the place, and always friendly base to stand. that is the way I always experienced with him when ever I made a visit with the man and at the place, and always friendly base to stand. More

Service Excellent service. Top notch customer service cordial friendly professional and very pleasant. Peter was the pinical of what one would expect from an Excellent service. Top notch customer service cordial friendly professional and very pleasant. Peter was the pinical of what one would expect from any luxury brand service professional and he went over and beyond my expectations. More

servicing my Lexus Upon arrival, the paper work was completed quite quickly. Estimated length of wait was accurate. Car was returned to me freshly washed. Explanatio Upon arrival, the paper work was completed quite quickly. Estimated length of wait was accurate. Car was returned to me freshly washed. Explanation of service completed was clear. More

Nice big car dealership The dealer is huge and a lot of selection, the person who help me is very nice and let me test drive the car and they gave me a good deal. The finance The dealer is huge and a lot of selection, the person who help me is very nice and let me test drive the car and they gave me a good deal. The finance office is very helpful she explained all the important information i need to know. More