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Newport Lexus

Newport Beach, CA

4.9
2,542 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,542 reviews

November 13, 2016

Maintenance Ask for Peter Perez when you bring in your car for servicing. He goes the extra mile for his guests. He makes owning a Lexus a pleasure. More

by karadidit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Nov 14, 2016 -

Newport Lexus responded

Peter is a great member of our team and we're so pleased to see that he went above and beyond to make sure your experience here is a great one. Thanks for stopping by and should you ever need anything, please don't hesitate to ask us or Peter! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 13, 2016

Service Thanks. Great service. I was quoted two hours but the work was done in an hour and a half Joey was very friendly and was a great sales person More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Nov 14, 2016 -

Newport Lexus responded

Hi Joey, It's a great pleasure to see that Joey and our team got you in and out in a timely manner. We hope your Lexus is running just like new and we look forward to seeing you at your next service appointment. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 12, 2016

5 stars Its always an excellent customer service experience with David Clayton & friendly atmosphere at newport lexus. They keep my rx350 & ct 200h in excelle More

by lexus#1fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Nov 14, 2016 -

Newport Lexus responded

Thank you for your loyalty to us and the Lexus brand. It's always a pleasure providing you quality service and we hope to do so for many years to come. We appreciate you being a part of the Newport Lexus Family and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 12, 2016

Great service Every step was great. Maria, Fred and Matt were very helpful and left me confident I got the best deal possible. I look forward to a long relationship More

by Bfreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Fred Mahjoob, Maria Moayed
Nov 14, 2016 -

Newport Lexus responded

It's a team effort here and we're extremely pleased to see that our team worked together to make sure you had the best experience possible. Thank you for this awesome review and we can't wait to continue working with you for many years to come. See you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 12, 2016

Always a great customer experience Timely, professional, excellent communication. I have trust and confidence in their services. i will only make an appointment with David! I truly appr More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton
Nov 14, 2016 -

Newport Lexus responded

Hi Debbie, David is an all-star and it's no surprise to see that he made sure your experience was a 5-star experience. We hope your Lexus is running just like new and we can't wait to see you again at your next service appointment! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 11, 2016

Great services! Always felt welcome, love the free Carwash and relaxing lounge waiting area. Staffs are super friendly. I recommend Newport Lexus to all my friends an More

by Tinstriker1977@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Nov 14, 2016 -

Newport Lexus responded

Thank you for this 5-star review and thank you for choosing Newport Lexus. We're happy to see that you enjoy our state-of-the-art facility and we hope to see you around the dealership again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 11, 2016

They did a thorough job courteous, honest I left my I-pad in the loaner car and needed to return. By the time I came back the cleaning crew had found the I-pad and turned it in. The service wa More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon
Nov 11, 2016 -

Newport Lexus responded

Hi Stan, We're extremely pleased to see that our team took care of you and returned your iPad to you in a timely manner. We hope your Lexus and iPad are treating you well and we're looking forward to seeing you around the dealership again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 10, 2016

Top notch Our visit for service was quick and professional. Joey Wilchek went out of his way to ensure that we were taken care of. He kept us up to date with co More

by Jeff20012001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Nov 11, 2016 -

Newport Lexus responded

Hi Jeff, It's a great pleasure to read this, as Joey is always making sure customers drive home happy. We hope your Lexus is running just like new and we look forward to seeing you at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 10, 2016

Helpful and patient Did not try to oversell or be pushy. Very professional. Took his time to discuss a variety of details and to answer all my questions. Very professiona More

by Cargirl13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Nov 10, 2016 -

Newport Lexus responded

You're absolutely right when you say Chris is very professional, as he always puts the customers' needs first. We're pleased to see he provided you with an outstanding experience and we hope that we can continue providing you with this top-notch service for many years to come! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

November 09, 2016

Great Always great and attentive customer service. Friendly and knowledgeable service advisors ready to answer any questions. They are very knowledgeable ab More

by Univision34
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Nov 10, 2016 -

Newport Lexus responded

We take great pride in providing quality service and are happy to see that our team took care of you and provided you with the service you deserve. Thank you for choosing us here at Newport Lexus and we hope to see you soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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