Newport Lexus

Oh Happy Day! Such a wonderful experience & Craig Jones certainly changed my perspective on used car shopping. After months of enduring the typical "used car sales Such a wonderful experience & Craig Jones certainly changed my perspective on used car shopping. After months of enduring the typical "used car sales person", I followed my sister's advice & contacted Craig Jones. Right from our very first phone conversation, I felt comfortable that he wasn't just trying to sell me "a" car. Craig was actually trying to find "my" RX 350 AWD. He was upfront, honest, knowledgeable & listened to my wish list. Well, my wish list was fulfilled last Saturday and I am one happy girl. Craig, along with Elizabeth Locastro, Sarah Engel & Mike McCann, have been wonderful to work with and an asset to Newport Lexus. Again, it was a wonderful & refreshing experience. Sincerely, Janet Dewhirst More

Newport Lexus Our second time purchasing from Newport Lexus and it was another great experience. Customer service seems to always be their priority. We are excited Our second time purchasing from Newport Lexus and it was another great experience. Customer service seems to always be their priority. We are excited of our new purchase. More

Great experience. Jorge Urquidez was very helpful in finding us the car that we wanted. Going above and beyond to find, drive and make sure that everything was what we Jorge Urquidez was very helpful in finding us the car that we wanted. Going above and beyond to find, drive and make sure that everything was what we wanted in a Lexus. Jorge is a very upbeat person and represents the Lexus brand with pride and dedication. I would say he did an outstanding job with us and will return to see him for my next purchase. Bill Pippin was down to earth and made us feel at home at Newport Lexus. He went out of his way to see that everything was in order in our deal on the RX we bought. He was professional and made the deal painless. Sarah Englel was quick and efficient when it came to the paperwork. By this time most of us are tired and ready to get on the road with our new car. She did a great job as well and was efficient to work with. Over all the dealership is clean neat and well thought out. From the coffee shop/deli to the service center and show room I have enjoyed Newport Lexus for years and hope to be a customer for many more. More

Ask for Jorge Jorge listened to us and helped us get exactly what we wanted. Other dealers tried to sell us a used car when what we wanted was a new RX350. Jorge listened to us and helped us get exactly what we wanted. Other dealers tried to sell us a used car when what we wanted was a new RX350. More

Exceptional Guest Service . Jorge assisted me from the start and really exceeded my expectations! He was very helpful and aggressive on the price. I will continue to purchase fro Jorge assisted me from the start and really exceeded my expectations! He was very helpful and aggressive on the price. I will continue to purchase from Jorge for the next lease term after my IS200t. He was very professional and straight forward and definitely accommodated my needs in purchasing this car. He earned my business this time and for my next lease. Repeat Customer on the way. More

Quality of Dealer Your service Department is excellent. I have been going to Lexus since 1999 and have always been satisfied. Lexus Newport by far from top to bottom i Your service Department is excellent. I have been going to Lexus since 1999 and have always been satisfied. Lexus Newport by far from top to bottom in personal has no equal. You make it painless when going to service my car knowing that everything will be done perfect. You set the standard for excellence. I am still driving a car that I bought from Lexus, a 2000 IS 300 238000 miles and it still runs like new. Thank you for your great service. Sincerely Robert Anguiano More

Excellent New Car Experience! I just wanted to share about my awesome sales experience last Saturday, January 16, with Chris Ramos. He is patient, attentive and very knowledgeable I just wanted to share about my awesome sales experience last Saturday, January 16, with Chris Ramos. He is patient, attentive and very knowledgeable about the cars he sells. The entire process went smoothly and was stress-free. Plus - I LOVE my new NX200T! More

Easy car buying experience Ask for Gary. You won't regret it. I came in late one night and Gary took the time to show me around. Turns out I bought a car from him the next day. Ask for Gary. You won't regret it. I came in late one night and Gary took the time to show me around. Turns out I bought a car from him the next day. More

Dave Clayton has been my service rep. Very trust worthy. Dave Clayton is very trust worthy. When he says I need additional serves I ask do I need it now or can I put off until next visit. He will let me kn Dave Clayton is very trust worthy. When he says I need additional serves I ask do I need it now or can I put off until next visit. He will let me know. He has been my service rep for a number of years. More

The Best First Time Buyer Experience! As a first time buyer, I was very nervous about the whole process. However, from the moment I got to Newport Lexus, everyone on staff was so incredibl As a first time buyer, I was very nervous about the whole process. However, from the moment I got to Newport Lexus, everyone on staff was so incredibly welcoming and kind. Sangjae, thank you thank you thank you for making the whole process so simple and I can't be happier with my new IS 200t! You were extremely professional, patient, accommodating and went the extra mile to make sure that I was beyond satisfied with my purchase! After all the paperwork was completed (Sarah, thank you for being so incredibly kind, patient, and funny by the way), the presentation of the car to me was especially memorable! Sangjae, thank you again for taking the time to explain to me all the fun things I can do with my car now. I'm so incredibly happy! :) More