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Newport Lexus

Newport Beach, CA

4.9
2,542 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,542 reviews

October 26, 2016

Love my RX with red leather interior Worked with Scott Cram to lease my second Lexus vehicle. I currently lease a CT and was interested in an SUV. So ultimately when it came time to shop, More

by ektemecula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cram
Oct 26, 2016 -

Newport Lexus responded

We're extremely grateful for this positive review and pleased to see that Scott helped get you into another Lexus. Scott is a great asset to us here and we're lucky to have him on our team. We'd like to congratulate you on your new Lexus and thank you for being a part of the Newport Lexus family. Hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 24, 2016

The Best I paid less for an oil change here on my IS-F than i would have at a quick change "kiosk". That and the reassurance of dealership level competence? Ye More

by IS-F forever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Oct 25, 2016 -

Newport Lexus responded

We're so pleased to see that you're happy with the pricing of your oil change and we hope your IS F is running just like new! Hope to see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 24, 2016

Excellent Customer service! Peter did an outstanding job in explaining the work that would be needed and why. I was very happy with his professionalism and how courtesy he was i More

by helenh4426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Oct 25, 2016 -

Newport Lexus responded

Hi Helen, It's a great pleasure to see you had a great experience and Peter helped explain all that needed to be done on your Lexus. Please know how appreciative we are of your business and we look forward to working with you for many years to come. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 24, 2016

Great Team and a Great Deal I was on my way to Fletcher Jones Mercedes with a pre-approval for the MB GLA 250 SUV. I saw the NB Lexus dealership and decided to stop in and I'm gl More

by MAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Fred Mahjoob, Scott Cram
October 22, 2016

very satisfied with my car's service My service adviser Mr. Peter Perez is truly a professional.Very knowledgable,courteous and helpful.I enjoy working with him and would strongly recomme More

by Aris Avakian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Oct 25, 2016 -

Newport Lexus responded

Hi Aris, Peter is an all-star and we're so pleased to see that he continually provides you with the 5-star service that people have come to expect from us here at Newport Lexus. Thank you so much for choosing us here and we're looking forward to seeing you at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 21, 2016

Scott is A+! I may have left a 4 of 5 stars for the dealership, but that is no reflection of Scott Cram. Scott is definitely a 5 out of 5 ?????????? During the More

by iaremurdoc
Recommend Dealer
Yes
Employees Worked With
Scott Cram
Oct 21, 2016 -

Newport Lexus responded

Thank you for your feedback. We're extremely pleased to see that Scott provided you with the 5-star service you deserve. We do see you provided us with a 4-star rating, so if you experienced any issues at all, please don't hesitate to contact me, should you want to discuss them. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 21, 2016

Purchased Used BMW 650i Fantastic service, professionalism and integrity with Scott and Yas. I was going to purchase a new BMW until I found out they left Irvine BMW so I fol More

by Carl DiNicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cram, Yasmine Aref
Oct 21, 2016 -

Newport Lexus responded

Hi Carl, It's a great pleasure to hear that Scott and Yas provided you with another great experience and got you into a new Lexus. They've been great additions to our team and we're very pleased to read this review. We'd like to welcome you to the Newport Lexus Family and we can't wait to serve you, your friends and family again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 19, 2016

fast easy and convenient excellent service. Hassle free, fast, easy and convenient. I am very happy with the service and would definitely recommended to anyone out there that More

by Lexus car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer
Oct 19, 2016 -

Newport Lexus responded

We thank you for taking the time to leave this review and are extremely grateful for your business. Thanks for choosing us here at Newport Lexus and we hope to work with you for many years to come. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 19, 2016

Wonderful experience! Gary Kalagian made my experience in purchasing a Lexus a memorable one. Not only was he most concerned about my needs and my timeline, his patience, k More

by Arlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Oct 19, 2016 -

Newport Lexus responded

Hi Arlene, We couldn't be happier to hear that Gary made sure you had a car-buying experience that you won't soon forget. Gary is a great asset to us here and we'll be sure to share your great review with him and the rest of our team. We'd like to congratulate you on your new Lexus and should you ever need anything, please don't hesitate to ask us or Gary! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 18, 2016

Excellent customer service as always. Very knowledgeable about car and future maintenance that might be needed. I have been going to Robert for years and trust him. He also seems to be v More

by 2007 Lexus LS 4660L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Oct 19, 2016 -

Newport Lexus responded

Robert is a great member of our team and we're proud to hear that he provides you with the quality service you deserve each time you bring your vehicle in. We hope your Lexus is running just like new and we're looking forward to seeing you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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