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Newport Lexus

Newport Beach, CA

4.9
2,543 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,543 reviews

September 21, 2016

Cilajet coating I brought my car, 2014 ES350, to Newport Lexus for reapplying the Cilajet coating. The service department had it done for free. It took me less than a More

by Thanh Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Sep 21, 2016 -

Newport Lexus responded

Hi Thanh, Thanks for taking the time to leave this positive review. It's a pleasure to see that our service team took care of you and got your vehicle back to you in a timely manner. We hope your ES350 is running just like new and we hope to see you around the dealership again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 16, 2016

Fantastic! Excellent customer service, was very patient and informative and was very helpful finding the exact car I wanted. Did an excellent job to help us feel More

by rejanda66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Mo Qureshi
Sep 19, 2016 -

Newport Lexus responded

Thank you for this quality review. It's a pleasure to see that Mo worked to make sure you had a great experience and got you into the car that you deserved. Thanks for choosing us here and we hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 15, 2016

Raymond Chang Had probably the best car buying experience I have ever had in my car purchasing days. Raymond Chang was Excellent. Car was delivered by Steve Tibbet More

by JazzboJackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Chang, Steve Tibbetts
Sep 15, 2016 -

Newport Lexus responded

Thank you so much for sharing this tremendous review! It's a great pleasure to read that Raymond and Steve went above and beyond to ensure that your experience here was a memorable one. Welcome to the Newport Lexus Family and we can't wait to serve you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 12, 2016

Excellent Service Both Jorge and Bill were top notch in working with me in identifying the right vehicle at the right price. I have purchased and leased vehicles from N More

by Douglas J. Corbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Jorge Urquidez
Sep 13, 2016 -

Newport Lexus responded

Hi Douglas, We're so pleased to read this review and happy to hear that Jorge and Bill worked together to find the right vehicle at the right price for you. We'll be sure to share your comments with them and the rest of our team. We'd like to congratulate you on your new vehicle and we look forward to serving you again very soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 11, 2016

Newport Lexus is Outstanding We always return to Newport Lexus for our new cars. Service is outstanding. Staff is very personable and helpful. Management is always ready to plea More

by Ray, Huntington Beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Tony D'Amato, Steve Tibbetts, Anita Rami
Sep 12, 2016 -

Newport Lexus responded

Hi Ray, Thank you so much for this great review! We take great pride in proving quality service and are so happy that our team provides you just that. Please know how much we appreciate your business and we hope to see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 10, 2016

Maintenance visit The customer service is good ( they need to be a little more loose and friendly though ). The price for an oil change was high . The car wash was for More

by Samer1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Sep 12, 2016 -

Newport Lexus responded

Thank you for your feedback. Please feel free to contact me if you'd like to discuss any of the issues you've faced here. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 10, 2016

Service department us excellent Jason Johnson keeps me coming back to Newport Lexus! Having Jason to turn to helps relieve any stress I may have bringing my vehicle in for service. More

by Jett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson, Gary Kalagian
Sep 12, 2016 -

Newport Lexus responded

Thank you for this great review! Jason is an all-star and we're so happy to hear that he keeps you coming back. Thanks for being a part of the Newport Lexus Family and we'll see you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 10, 2016

First time leasing I bumped into Jorge one day and we got to taking about leasing a car. Long story short, he got me into the perfect car to match my personality and the More

by Kittenfacelover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez, Matt Mahjoob
Sep 12, 2016 -

Newport Lexus responded

Thanks for this quality review about your recent experience with Jorge. Jorge is a tremendous salesperson and it's no surprise that he helped find the perfect car for you. Welcome to the Newport Lexus Family and please let us or Jorge know if you ever have any questions. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 09, 2016

You are in good hands with Jorge U. Buying a certified pre-owned Lexus from Jorge Urqidez was a very pleasant experience. He will work with you to the best of his abilities and get you More

by Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yazmin A., Jorge Urquidez
Sep 09, 2016 -

Newport Lexus responded

Hi Rosa, Jorge is an all-star and we couldn't be more pleased to hear that he made sure you had the best car-buying experience possible. We'll be sure to share this great review with Jorge and the rest of our team. Welcome to the Newport Lexus Family and we'll see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 08, 2016

Prompt Thorough Service - As Always! It is such a pleasure dealing with Dave Clayton at Newport Lexus. He always follows through, makes sure your vehicle is ready when specified and def More

by DeB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Clayton
Sep 09, 2016 -

Newport Lexus responded

Hi Deb, Thank you for this quality review. Dave is a tremendous member of our team and we're so happy to hear that he makes sure you have the best experience possible! Thank you for your continued support and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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