Newport Lexus

Professional dealership with a small wrinkle I drove 90 min to look at a car here even though there's a dealership 5 miles away from where I live. I'll try not to mention Valencia. Huge, beautifu I drove 90 min to look at a car here even though there's a dealership 5 miles away from where I live. I'll try not to mention Valencia. Huge, beautiful and clean facility. Elizabeth Locastro handled my initial calls and was the liaison with Greg. Nice lady. Greg Brawley was really responsive. I requested pics via email and he sent them immediately. When I arrived and felt like the car didn't suit me, he didn't try and pressure me into something else. As it turned out, I saw another car on my own and was extremely helpful getting the deal done with price and making sure my golf clubs would fit! Greg Lawson in finance was also very helpful and answered my questions along with some good advice. The paper work took no more than 45 min. Awesome! This is a little nit-picky, but the reason for 4 stars instead of 5 was the barista girl acted like she was doing me a favor. Maybe she was having a bad day. The car could also have been detailed/washed a bit better (paint surface should have been clayed and the windshield was streaky). I'm at a Lexus dealer, not Honda ;) More

Awesome service After relocating to the OC, I've been to several other Lexus dealerships before finally choosing Newport Lexus for all my service needs. Before I boug After relocating to the OC, I've been to several other Lexus dealerships before finally choosing Newport Lexus for all my service needs. Before I bought my new ES w/Gary, I had been going to the Newport dealership for service w/Joey (who was great to work with). When I was finally ready to replace my older ES, I decided to just drop in one night to test drive the new models. Gary approached my sister & I without the typical arrogant-sales-pushy-attitude that I've run into before. He was very pleasant to work with. I don't do well with pushy or overbearing sales staff, so he was perfect for me. Throughout the entire process he was always respectful, kind, courteous & patient. I would highly recommend him for sales - and I would send everyone I know to him. He is a great resource and is very responsive. As another reviewer put it - I would "recommend Gary and the dealership to any of our family and friends looking for a pleasant and seamless experience while purchasing a car". More

3rd car purchase with Kalagian due to his professionalism Gary Kalagian provided outstanding service and went above and beyond to find us the car we wanted. His excellent service even continues after the car Gary Kalagian provided outstanding service and went above and beyond to find us the car we wanted. His excellent service even continues after the car is purchased! We are invited to call or come by the dealership anytime with questions. We will recommend Gary and the dealership to any of our family and friends looking for a pleasant and seamless experience while purchasing a car. More

Bought an RCF The perfect car, an excellent sales staff. I will definitely return for any future purchases. Gary is very knowledgeable about the car and Bobby was o The perfect car, an excellent sales staff. I will definitely return for any future purchases. Gary is very knowledgeable about the car and Bobby was on top of the whole deal. More

Always meets our expectations! Had another great experience with Jorge Urquide. He helped my wife and I trade in our two leases and get two 2016 upgrades. They had all the options w Had another great experience with Jorge Urquide. He helped my wife and I trade in our two leases and get two 2016 upgrades. They had all the options we wanted & within our budget. More

Great & Friendly service Great service! Greg Brawley was a pleasure to deal with. I got the exact car I wanted at the exact price. I walked in, looked at the car and was out Great service! Greg Brawley was a pleasure to deal with. I got the exact car I wanted at the exact price. I walked in, looked at the car and was out in less then an hour with keys in hand. Thanks Greg and Newport Lexus! More

Greg Brawley Had the best experience with Greg! Everything was exactly how I wanted it and done when I needed it to be done. Greg made sure that everything was per Had the best experience with Greg! Everything was exactly how I wanted it and done when I needed it to be done. Greg made sure that everything was perfect and no hidden fees were added which is a huge deal for me. I flew in from Arizona and he picked me up from the airport like first class. I so appreciate you and everything you helped me with. You made the experience so easy and fast! I am so happy and happy in my new Lexus. I would 130% come back just because you were so wonderful! Thank you!!!!! More

Great follow-up Great experience from my first visit roaming around the lot to purchasing my car several months later. Everyone was attentive, kind, helpful, and quic Great experience from my first visit roaming around the lot to purchasing my car several months later. Everyone was attentive, kind, helpful, and quick without compromising quality. Would definitely recommend Newport Lexus. More

Very professional! Newport Lexus and Eddy in particular made the process as easy as possible. They were able to answer all my questions and have been extremely helpful. Newport Lexus and Eddy in particular made the process as easy as possible. They were able to answer all my questions and have been extremely helpful. Thank you! More

2016 GS200T PURCHASE Our salesperson, Mark Marino was very informative, professional and made my purchase with my trade- in a very seamless and smooth transition. He made Our salesperson, Mark Marino was very informative, professional and made my purchase with my trade- in a very seamless and smooth transition. He made sure that we were aware of all of our options and features. He was very thorough with our paperwork and the tutorial of our new GS. I would highly recommend him and Newport Lexus to anyone that asks! The dealership itself is the most accommodating, convenient and we'll stocked Lexus dealership we have seen and we have been to several! I will definitely make this my home for buying new cars and all of our service needs in the future. A very special thanks to Mark Marino, Sean Tafoya in the Newport Lexus Service Department and the financing team!! We couldn't have had or asked for a better group of people or experience. See you soon! More