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Newport Lexus

Newport Beach, CA

4.9
2,929 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,929 reviews

July 27, 2017

Amazing Service! Car shopping is hard on anyone, you have to deal with sleazy sales people trying to take advantage of you, and the back and forth with the finance dep More

by Jennifer Wieters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamran Shakouri, Matt Mahjoob
Jul 27, 2017 -

Newport Lexus responded

Hi Jennifer, We know the car-buying process can be stressful, which is why we're so happy to see that Kamran went above and beyond to ensure that you received the world-class service that people have come to expect from us here. Thank you for both your business and this 5-star review. We hope you're loving your new vehicle and we look forward to seeing you at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 27, 2017

Great professional service Expected great knowledgable,professional advisors and I was not disappointed ! Steve Tibbits fulfilled all my expectations with his knowledge and pat More

by Stan's Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Albert Lara, Steve Tibbetts, Matt Mahjoob
Jul 27, 2017 -

Newport Lexus responded

Hey Stan, Thank you so much for this tremendous review. It's a team effort here and we're so happy to see that Steve and our team take great care of you. Thank you for being part of our Newport Lexus Family and we look forward to working with you for years to come. See you soon hopefully! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 25, 2017

Exceptional Service at Newport Lexus I recently leased a 2017 Lexus RX350 and my entire experience was outstanding. We had the pleasure of working with the Product Specialist, Mo, who ex More

by tudancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Mo Qureshi
Jul 25, 2017 -

Newport Lexus responded

Congrats on your new RX350 and welcome to the Newport Lexus Family! It's no surprise to see that Mo took great care of you and got you into the new Lexus you deserve. We hope it's treating you well thus far and we look forward to seeing you at your first service visit. Hope you're well! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 24, 2017

A most pleasurable car buying experience. Mo was professional and helpful without being the least bit pushy. I've always thought of buying a car as a stressful experience, but Mo made it pleas More

by tpanzarella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Mo Qureshi
Jul 24, 2017 -

Newport Lexus responded

We know the car-buying process can be stressful, which is why we're so pleased to see that Mo took great care of you and made sure you drove home happy. We'd like to welcome you to the Newport Lexus Family and should you ever need anything, please let us or Mo know. We're here to help! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 22, 2017

Ali went above and beyond! Ali Moallem was amazing from start to finish. He made sure to adhere to all the specifics I was looking for in my vehicle. I'm a very picky person whe More

by Navid3408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Moallem
Jul 24, 2017 -

Newport Lexus responded

Hi Navid, We're ecstatic to read this and see that Ali worked hard to get you into the vehicle you deserve. We'll be sure to share this review with Ali and the rest of our team. We hope you're loving your new SUV and we look forward to working with you for years to come. See you soon hopefully! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 17, 2017

Professional and Patient Our experience at Newport Lexus because of Nasser was wonderful! Nasser is patient, kind, honest, and never pressured us to make any decisions right More

by lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Jul 17, 2017 -

Newport Lexus responded

We're very happy to see that Nasser took great care of you and made your car-buying experience a positive one. He's a great asset to us here and we're lucky to have him on our team. We're disappointed to see that your experience with our finance team was a negative one and we'll be making sure that issues like this don't arise again. We hope you're loving your new car and please let us or Nasser know should you need anything! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 15, 2017

Leasing a Car with Mo made Easy Working with Mo Qureshi made our experience of leasing a new ES 350 car a very smooth and enjoyable experience. On a scale of 1-10, Mo was a 10++! He More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Mo Qureshi
Jul 17, 2017 -

Newport Lexus responded

Hi Jay, Congrats on your new ES350 and welcome to the Newport Lexus Family. Mo is an all-star and it's no surprise to see that he took such great care of you. We hope you're loving your new Lexus thus far and we can't wait to see you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 12, 2017

New port Lexus Experience Would like to say that my experience with New Port Lexus dealership was great, can't say enough. Would like to extend my thanks again to Mr. Mo Quresh More

by 1234567
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Jul 13, 2017 -

Newport Lexus responded

Mo is a tremendous member of our team and it's no surprise to see that he went above and beyond to provide you with the top-notch service you deserve. Welcome to our Newport Lexus Family and please don't hesitate to let us or Mo know should you need anything! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 09, 2017

Rude, incompetent salesman We have purchased several vehicles from lexus in the passed but have never experienced to be treated this rudely by a salesman like Kamran shak. Besid More

by Unhappy customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kamran shak
Jul 25, 2017 -

Newport Lexus responded

We're discouraged to read this and see that a member of our team did not provide you with the top-notch service that people expect from us here. If you'd like to discuss your negative experience in further detail, please don't hesitate to contact me. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 06, 2017

Painless buying experience. We drove to Newport Lexus from San Diego to look at a specific vehicle we found through the website. We were treated by Mo who introduced us to his ma More

by Chris from San Diego
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Greg Lawson, Mo Qureshi
Jul 06, 2017 -

Newport Lexus responded

Hi Chris, Thank you for this tremendous review and for traveling from San Diego to purchase a new LC 500! It's an amazing vehicle that we know you'll love driving for years to come! Welcome to our Newport Lexus Family and should you ever need anything, please let us or Bill know. We're always here for you! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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