Newport Lexus

Very good experience Jorge was very helpful in answering all my questions and concerns and made it a very easy transaction. Sarah with finance made the financing go quick Jorge was very helpful in answering all my questions and concerns and made it a very easy transaction. Sarah with finance made the financing go quickly and easy. More

excelent that is the way I always experienced with him when ever I made a visit with the man and at the place, and always friendly base to stand. that is the way I always experienced with him when ever I made a visit with the man and at the place, and always friendly base to stand. More

Service Excellent service. Top notch customer service cordial friendly professional and very pleasant. Peter was the pinical of what one would expect from an Excellent service. Top notch customer service cordial friendly professional and very pleasant. Peter was the pinical of what one would expect from any luxury brand service professional and he went over and beyond my expectations. More

servicing my Lexus Upon arrival, the paper work was completed quite quickly. Estimated length of wait was accurate. Car was returned to me freshly washed. Explanatio Upon arrival, the paper work was completed quite quickly. Estimated length of wait was accurate. Car was returned to me freshly washed. Explanation of service completed was clear. More

Nice big car dealership The dealer is huge and a lot of selection, the person who help me is very nice and let me test drive the car and they gave me a good deal. The finance The dealer is huge and a lot of selection, the person who help me is very nice and let me test drive the car and they gave me a good deal. The finance office is very helpful she explained all the important information i need to know. More

Best Dealership Experience Ever! The employees of Newport Lexus are definitely "top notch!" Customer service and satisfaction are their number one concern! Couldn't be more pleased The employees of Newport Lexus are definitely "top notch!" Customer service and satisfaction are their number one concern! Couldn't be more pleased with my purchase and choice of Newport Lexus! More

Service Joey Wilchek has always been so helpful when I come in for service. He explains the needed service and he explains the charges well. Newport Lexus h Joey Wilchek has always been so helpful when I come in for service. He explains the needed service and he explains the charges well. Newport Lexus has a great asset in Joey. Verlon McKay More

Terrific First class Dealership. Comfortable waiting area. No issues, as I faced at my last Dealership, giving me an SUV loaner car similar to what I drive d First class Dealership. Comfortable waiting area. No issues, as I faced at my last Dealership, giving me an SUV loaner car similar to what I drive daily. More

Tires for life My only disappointment is"The tires for life "! I've had my Lexus since 2007. I've maintained my vehicle only through the dealership and since I just My only disappointment is"The tires for life "! I've had my Lexus since 2007. I've maintained my vehicle only through the dealership and since I just had a flat tire due to a large bolt and have been told on my last two tire rotations and oil change that I would be needing tires the next time I was in. I wanted to get new tires so they would wear evenly. But no plugging and patching the hole and placing th tire on the rear is what was done. This is very disheartening since I've followed the guidlines with rotation, alinement, and air pressure that I can't even get new tires to feel safe while driving. The customer service at Newport Lexus Is great , I just don't understand why on earth they would ever have chose to offer this item. In stead of enhancing the comfort experience it's result is one of frustration! More

New Car Buying Experience I have not bought a new car in almost 30 years! Was very nervous about the whole process. I was recommended to Gary Kalagian from my daughter who ha I have not bought a new car in almost 30 years! Was very nervous about the whole process. I was recommended to Gary Kalagian from my daughter who had purchased 3 Lexus cars from him and has always been completely satisfied. I had been talking with 2 other dealerships. but once my daughter made a call to Gary, he totally went to work and found me a beautiful car. It was truly a great car buying experience for me. He had all the paperwork ready and waiting, explained everything in detail, went over all the new car technology, and has made himself available to me should I have more questions, or issues. He lady in the finance office was also very helpful, courteous and explained the different options presented to me. Gary also gave me a tour of Newport Lexus and all the amenities they make available to their customers. I'm extremely delighted with my new Lexus RX 350! I will definitely recommend Gary Kalagian to the rest of my family and friends. Gary definitely goes the extra mile for his customers. Thank you so much! More