Newport Lexus

2018 LC 500 Special Order My Lucky Day The day I called Newport Lexus was a lucky day for me. I was lucky enough to get connected with Nasser Naderi. I asked him if he could get me a specia The day I called Newport Lexus was a lucky day for me. I was lucky enough to get connected with Nasser Naderi. I asked him if he could get me a special request car after checking with several dealers that did not want to work the system for a special request 2018 LC500' Nasser was immediately involved in locating me my vehicle. He worked and worked the system to get the car that I wanted. It was going to be built and delivered to Dallas Texas. Nasser said that he could get the car for me and have it re-routed to Newport Lexus. I was sceptical since no other dealer offered to do this for me, He assured me that he could get it done. He informed every time the vehicle made it to the next step. He informed me when It was completed on the assembly line and when it was on the boat headed to the Long Beach port. He kept me informed the ETA for the dealership. During my wait for the car Nasser was kind enough to email me the owners manual so that I could get familiar with the car. The car arrived and he had all of the extras completed on time and as promised. He picked me up at the airport first thing in the morning for my special day. We test drove the car and he explained the car and the performance details. Then Matt Mahjoob took over the transaction and explained all of the benefits of the Cilajet and prepaid maintenance plan and prepaid service plan. Matt was very professional and knowledgeable and made the new car buying experience a hassle free and enjoyable experience. After Matt was done Nasser introduced me to Bill Pippin from the management team. Bill was kind enough to spend some time with me explaining some of the details about the car. Then Nasser spent the afternoon explaining all of the details of the car and how to operate the systems. Nasser knows the product inside and out and did an excellent job in explaining the functions of the electronics. I honestly spoke to alot of salesmen about the LC 500 and most of them did not have near the knowledge that Nasser has. So far these last two days Nasser has called me to check in on me to see if he could answer any questions and make sure that everything is allright with the car. Newport Lexus is not my local dealership but I assure you that they will be my dealer of choice in the future and I will recommend Newport Lexus and Nasser Naderi to my friends or associates. Thank you Nasser Naderi, Matt Mahjoob, and Bill Pippin for a great new car buying experience. Jody More

Sales manager Ali Moallem is great I live in Los Angeles, had gone to few nearby dealers but it seems that my business did not matter to them. Finally, I drove 50 miles to Newport Beac I live in Los Angeles, had gone to few nearby dealers but it seems that my business did not matter to them. Finally, I drove 50 miles to Newport Beach Lexus, got a car I wanted. Dealers always have their selling strategies, of course, but what really matter to me is the customer service and this is why Ali at Newport Lexus has provided an excellent service. When I had a complicated situation with my trade in car and financial service, Ali made all hassle free solutions. He is the only one who devoted time to deliver the service, he is also attentive to follow up on customers about their new car. I must say, as English is my second language, I am lucky to have Ali as my Lexus sales, its worthy for me to drive 50 miles for his excellent service. Thank you, Ali Moallem, sales manager of Newport Lexus. More

Treated like a family member! I think Newport Lexus is above and beyond exceptional compared to other dealerships. My transaction was so smooth from start to finish, the sales & f I think Newport Lexus is above and beyond exceptional compared to other dealerships. My transaction was so smooth from start to finish, the sales & finance staff friendly and accommodating, and I never felt pressure. This is my 3rd car from Newport Lexus and we have visited other Lexus dealerships in the area! The web page for Lexus is very easy to navigate and I was able to narrow my search for a certified used car by color, price, and miles. Found my car immediately, went to look at it...sold. It was a beautiful car for a very fair price. I worked with Ali Moallem and he was great from start to finish. I will always recommend Newport Lexus. Thanks for such great service. More

Nasser really make me feel at home. Thank you. Nasser really made me feel at home and explained sufficiently with a smile. Also I got a prompt reply from him. Thank you for helping . Nasser. Nasser really made me feel at home and explained sufficiently with a smile. Also I got a prompt reply from him. Thank you for helping . Nasser. More

Steve is the man! I came in a purchased a IS 200t FSport and Steve was awesome to work with. He made our time at the dealership (which can be a very grueling process) e I came in a purchased a IS 200t FSport and Steve was awesome to work with. He made our time at the dealership (which can be a very grueling process) easy and comforting. He worked with us on every aspect of the buying process. I am happy I met Steve and was able to buy my first car. Thanks again Steve. More

Quick and professional Shooter was very professional and warm welcome. Help me to buy car quick with my expectations price. I would love to come back again to this dealer. Shooter was very professional and warm welcome. Help me to buy car quick with my expectations price. I would love to come back again to this dealer. More

Mo is a true professional gentleman. We stopped in to look at a new RX to replace the one we were currently driving even though we knew weren't going to buy for another month or so.. Mo w We stopped in to look at a new RX to replace the one we were currently driving even though we knew weren't going to buy for another month or so.. Mo was incredibly helpful and took the time to answer all our questions as well as to explain why we would love the features on the new RX. He was never pushy or schmaltzy but instead was pleasant, knowlegable and very professional....and he treated my husband and I as equal partners in the decision making process. We asked that he give us a week before he called for a follow up and that is exactly what he did. We then told him it would be about a month before we would purchase because we had a few trips planned and again asked that no one call us during that time. Mo made sure that no one did. When we returned from our trip, we set up a time to meet and we were again impressed with the time that Mo took with us. He was straight forward and never made the experience feel like a typical car buying experience. We would highly recommend Mo for anyone looking for a pleasant and professional car buying experience. More

Great sales and service! My husband and I called Mr. Ali Moallem from Lexus Newport yesterday and mentioned that we will like to get a new CT 200, then we got the car with my My husband and I called Mr. Ali Moallem from Lexus Newport yesterday and mentioned that we will like to get a new CT 200, then we got the car with my favorite color and everything that we request this afternoon, the car is in our garage now!:-) We have great experience to deal with Mr. Moallem since 2014, his sincerely and knowledge bring in a great sales skill to his customers! More

Wonderful Experience Ali was very professional and had an amazing knowledge about the product he was trying to sell. Impressed with the way he handled his customer, and w Ali was very professional and had an amazing knowledge about the product he was trying to sell. Impressed with the way he handled his customer, and with his expertise. It was a wonderful experience and I was satisfied 100% in every step I went through. More

Quick, painless, and personable Newport Lexus works as a team well to take care of me with no pressure, but offered important information to make a good decision. Thanks! Newport Lexus works as a team well to take care of me with no pressure, but offered important information to make a good decision. Thanks! More