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Newport Lexus

Newport Beach, CA

4.9
2,396 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,396 reviews

June 06, 2025

The staff are always professional, the process was smooth, and they were upfront about pricing. I appreciated the clear communication. More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
Jun 10, 2025 -

Newport Lexus responded

Hi, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

June 05, 2025

Everybody was very professional and explained the matters patiently. The loaner car was clean. The car was ready as initially advised. More

by jpatel2254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Jun 08, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2025

With an appointment, no waste of time checking in . very through video of the car. Up to date time line status texted to me More

by No 3 putts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jun 09, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2025

Robert was on time, professional and very helpful. I liked the email report, the speedy service and the car wash. Everyone was friendly and attentive. Highly recommend dealership and staff. More

by knkatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Jun 09, 2025 -

Newport Lexus responded

Hello, we're happy you found our staff Robert to be so supportive during your experience here at Newport Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2025

Excellent service in all areas Prompt and reliable Joey is always friendly and attends with a smile More

by ramkadiyala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jun 08, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

I recently purchased my new car and the process was very easy with Newport Lexus. I highly recommend them. More

by CONNIEGYRL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A. J. D'Amato
Jun 08, 2025 -

Newport Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 03, 2025

Lexus Newport treats you like royalty. Always accommodating and polite. The waiting area is spacious and pristine. Very comfortable. And I love the car wash with every service. More

by laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Foyota
Jun 05, 2025 -

Newport Lexus responded

Hi Laura, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2025

Your service representative, Robert Manzano, was courteous, knowledgeable, and considerate. He arranged transport to Fashion Island and back, while our car was being serviced. More

by Joe.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
Jun 06, 2025 -

Newport Lexus responded

Hello Joe, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

Got me in at my appointed time and quickly have me an estimate and finished on time. More

by wadmondw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jun 07, 2025 -

Newport Lexus responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2025

Excellent. Joseph & all servicemen were so kind and helpful! Professional & thourgh. Videos are super helpful. More

by peggy beach & Jean beach gaulden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jun 05, 2025 -

Newport Lexus responded

Hi Peggy, thank you so much for your positive comments about Newport Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!