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Newport Lexus

Newport Beach, CA

4.9
2,664 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,664 reviews

November 11, 2025

Joe and Khakoo gave me very good services. They are professional, patient and helpful. Thanks! More

by howard.hung01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe and Khakoo
Nov 13, 2025 -

Newport Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2025

I took my vehicle in for service maintenance. Joey Wilchek has been my service advisor over the last three maintenance appointments. Excellent customer service as always. Great overall experience More

by Hazel Bunoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Nov 13, 2025 -

Newport Lexus responded

Hello Hazel, we're happy to hear you had such a positive experience with Joey! Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2025

Utilizing the service department at Newport Lexus is always a pleasure. The staff is friendly and helpful. They never try to up-sell you and take care of all the important service issues. I always appre More

by Mayor’s Car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Nov 13, 2025 -

Newport Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 10, 2025

Great service on my old 2008 lexus - explained work needed to be done and cost - thank you! More

by jfalkon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Nov 12, 2025 -

Newport Lexus responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Newport Lexus. If you have any further questions, please don't hesitate to reach out!

November 10, 2025

Helpful courteous caring patience customer service first high tech oriented competitive pricing quality parts/services More

by agrinsusanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Payne
Nov 12, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2025

The team is thorough and sent updates with videos to keep me informed. Also found me a loaner when there wasn’t one available More

by Lisa.yates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duy Cao
Nov 10, 2025 -

Newport Lexus responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2025

The work was completed and seems to be satisfactory. Took a little longer than expected but the contact was god and appreciated. More

by rogerrjohnson8722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewey
Nov 06, 2025 -

Newport Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2025

Joey is the best service manager I've worked with at any dealership across 12 makes, over 30 vehicles, and more than 40 dealerships. More

by CarOwner957294749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Nov 09, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 05, 2025

I brought my car for service. They are friendly, fast and meet my expectations. Great experience. More

by Ty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris cortez
Nov 05, 2025 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! Thank you again, and have a fantastic day!

November 05, 2025

Best car buying experience. Zaheed was awesome. 12 out of 10. Dealership is gorgeous . Everyone is so nice. More

by moore.doug44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed, Fred Mahjoob
Nov 06, 2025 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!