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Newport Lexus

Newport Beach, CA

4.9
2,803 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,803 reviews

February 25, 2026

Great service and good looking facility. Most importantly, a very professional sales representative by the name of Nassar was super supportive and fought for a great deal for me! 10/10 exper More

by Jose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Falanna , Nasser Naderi
Feb 28, 2026 -

Newport Lexus responded

Hi Jose, we're happy you found Nassar to be so supportive during your experience here at Newport Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2026

Mr. Duy was helpful and professional.The repairs was done in a timely manner. The waiting room was clean and well kept. More

by Jokerabellera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hi
Feb 28, 2026 -

Newport Lexus responded

Hi, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2026

Joey was great, fast service with great attitude and was very nice highly recommended advisor. More

by Alcala714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek, Roberto Nunez
Feb 28, 2026 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2026

Service performed in timely manner, service advisor kept me advised as service progressed. But adding plain WATER to wiper washer reservoir is just being CHEAP CHEAP! In larger volume, a gallon of fluid mig More

by dlindsey92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 28, 2026 -

Newport Lexus responded

Thank you for being a valued guest at Newport Lexus and providing feedback from your recent experience. Water should not cause steaks on your windshield, it may be possible the wiper inserts need replacement. I will review this with our team to ensure water should be used to top off only. If the entire bottle needs to be filled, then washer fluid should be added. Regards, Allen Bendix Service and Parts Director Newport Lexus 949-477-7053

Feb 28, 2026 -

dlindsey92 responded

I appreciate your responding. Wiper inserts that are two months old should not require replacement. Understand "Windshield Washer Fluid" typically consists of water, cleaning detergents (surfactants), and alcohol—most commonly methanol, ethanol, or isopropyl alcohol. The surfactant and alcohol cut the road 'oils' that builds up on the windshield and inserts so the inserts work efficiently. Without them two things occur, (1) the wipers only smear the accumulated road-oils across the windshield and, (2) these road oils build up on the wiper blade inserts causing them to continue to exacerbate the issue. The substitution of water for proper Windshield Washer fluid is Lexus placing the customer into an unsafe driving condition, all to save a dollar fifty cents. Once I had the vehicle home, I cleaned the wiper inserts with a cleaning agent, then drained the contents of the Washer Bottle into a container. The contents of the washer bottle was as clear as water and absent of any odors indicating the presence of a surfactant or alcohol. My background. I have worked as an engineer for VOA (Volkswagen), Northrop Corp (aerospace), and Schneider Electric (commercial power distribution). Technology and science are not greek to me. Thank you for reading, David L

February 25, 2026

This dealership is amazing, they always take care of me and my car. The waiting area is so comfortable and if it will take more time I can easily get a loaner car. More

by jamjan58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Nasser Naderi
Mar 02, 2026 -

Newport Lexus responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2026

I recently purchased a Lexus ES350 2025 from Newport Lexus & had an excellent experience. The team was professional, transparent, and made the entire process smooth & stress-free. Soecial thanks to Rafa More

by cuonguyen17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Martinez*****
Feb 27, 2026 -

Newport Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2026

I recently purchased a Lexus ES 350/2025 from Newport Lexus and had an excellent experience. The team was professional, transparent, and made the entire process smooth and stress-free. Special thanks to More

by cuonguyen17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Martinez
Feb 27, 2026 -

Newport Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2026

I absolutely love Gary Kalagian at Newport Lexus. He is the best car salesman ever and always will recommend him at Newport Lexus. More

by credburn912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Feb 27, 2026 -

Newport Lexus responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2026

Staff was great. Joey Kato and Reagan Wood Excellent. Found the car I wanted and helped me with the tech set up More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Ehlert, Joey Kato, Reagan Wood all 5 stars
Feb 27, 2026 -

Newport Lexus responded

Hi Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2026

I really appreciated the professional, respectful and trustworthy service I received from the moment I parked and approached the door. Mitch Stayberg was exceptional throughout the process of purchasing More

by NewLexOwner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Stayberg
Feb 27, 2026 -

Newport Lexus responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!