
Newport Lexus
Newport Beach, CA
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Smooth and easy Newport Lexus deserves more than 5 stars. From beggining to end they are there to ensure you have the best experience possible. It was quick easy and Newport Lexus deserves more than 5 stars. From beggining to end they are there to ensure you have the best experience possible. It was quick easy and all were very friendly. Not once did I feel pressured or did I feel like I was getting the typical car salesman pitch. Everyone was friendly and very helpful. Since I have bought my Lexus they also have had outstanding costumer service and are so friendly with whatever questions or problems that may come up. Simple, easy, and makes car buying fun! More
Fantastic experience from start to finish! My wife and I had a great experience at the Newport Lexus. Our sales consultant was Gary K. and he was fantastic. So informative and really listened t My wife and I had a great experience at the Newport Lexus. Our sales consultant was Gary K. and he was fantastic. So informative and really listened to our needs. He helped us get a great deal on our car. We had visited a few other Lexus locations but Gary at Newport Lexus was a cut above the rest. Thanks again, Chris More
Informative and productive sales approach The sales consultant, Sangjae You's informative and productive approaches were so helpful for me to make a right decision. Furthermore, he provided The sales consultant, Sangjae You's informative and productive approaches were so helpful for me to make a right decision. Furthermore, he provided my family with a separate evening training session for us to be adapted to a new car which I really appreciated. More
Friendly Staff Upon arriving the dealership my mom and I was greeted by Jorge Urquidez. Jorge approached us with a big smile and extended his hand to introduce him Upon arriving the dealership my mom and I was greeted by Jorge Urquidez. Jorge approached us with a big smile and extended his hand to introduce himself. Jorge is informative and answer all my questions. Jorge is honest, sincere and not pushy at all. I admired his professionalism and his enormous love for his family. Additional person who assisted us was Bill Pippin. Bill is great, he is knowledgeable and very helpful. Then to finance with Grey Lawson, Grey is easy to talk to and has a great sense of humor. It is always stressful when purchasing a new car for different reasons. I am glad I chose Newport Lexus, the staff are friendly, knowledgeable, and always helpful with a smile. I would definitely refer Newport Lexus to friends and family. More
Nicest dealership ever Newport Lexus is luxury plus professional. I love seeing dealerships who take pride in their business. From the sales person to the "barrista", ever Newport Lexus is luxury plus professional. I love seeing dealerships who take pride in their business. From the sales person to the "barrista", everyone was as the top of their game. More
Our Easiest Car Buying Experience Giant kudos to Gary Kalagian! We had an appointment which had been arranged by our son but didn't know with whom. Gary nicely greeted us as we began Giant kudos to Gary Kalagian! We had an appointment which had been arranged by our son but didn't know with whom. Gary nicely greeted us as we began strolling through the lot. When we told him we had an appointment, he invited us to look around and said that he would make sure the salesperson we were supposed to meet was advised. Surprise! When our son arrived, we found out it was Gary. He treated us with the upmost courtesy and patience. We came looking for a specific model and he quickly showed us why that was not the best car for us. He thoroughly explained all of the features of each model in which we showed interest and helped us make the final decision. He then walked us through the entire purchase and financing process which took an amazingly short time. I'll definitely recommend Gary and Newport Lexus to any of my friends who are looking for a car. More
Friendly service all around Gary has been my salesperson for my second lease car. I've referred my daughter twice and two girlfriends to Gary. Great job again Gary Gary has been my salesperson for my second lease car. I've referred my daughter twice and two girlfriends to Gary. Great job again Gary More
New Lease My lease came due and I told Gary I dislike this new vehicle process as much as I dislike shopping for a swim suit....so, right to the point these are My lease came due and I told Gary I dislike this new vehicle process as much as I dislike shopping for a swim suit....so, right to the point these are my perimeters...meet them and I'm out of here....he did it and it was quick and almost painless!!! More
Luxury at its finest My dad has been a car salesmen for over twenty years so you can say that I "grew up" in the industry. From my experience, there is nobody that is as p My dad has been a car salesmen for over twenty years so you can say that I "grew up" in the industry. From my experience, there is nobody that is as professional and courteous as Gary Kalagian. As an attorney I don't have time to mess around or waste time. Gary always takes care of me. I am now a Lexus owner for life and I would recommend Gary and Newport Lexus to everyone, including my close friends and family. More
Great Place to Purchase a Vehicle The people at the dealership were great. Jorge was our sales person and Sarah took care of the financing. Very professional, personable, and just go The people at the dealership were great. Jorge was our sales person and Sarah took care of the financing. Very professional, personable, and just good people to be working with. Jorge took the time needed to explain all the features of the car (and there were many), he was not pushy or high pressure. He explained everything and was not in a hurry to close the sale. Sarah did not try and push the add-ons and other typical options finance departments try and sell such as extended warranty, interior and exterior protection, etc. She mentioned they were available and let us ask questions about them. Similar to Jorge, not pushy or high pressure. It was a very pleasant experience. More