
Newport Lexus
Newport Beach, CA
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Gary Kalagian / Sarah Engel @ Newport Lexus - 5 stars!! This was my second purchase experience at Newport Lexus, and this purchase was even better than the first - the first of which already set a high bar. This was my second purchase experience at Newport Lexus, and this purchase was even better than the first - the first of which already set a high bar. From start to finish, I was treated with respect as a client, and not a quick commission to get through the gate like some other dealerships are notorious for. Both Gary and Sarah were extremely knowledgeable about their product and were able to address all of my questions and concerns. As for the facility, it is top notch. When time came to buy the car I was looking at, I had no choice but to bring my family (two young boys) with me. While the showroom is pure class, make no mistake - it is totally practical from a young family's perspective. There was an area with a train table, as well as a (free) arcade room that was practically sound-proof. As parents that are cognizant of just how loud and impatient kids can get sitting around, this was a total relief and the boys had a great time. In fact, they've since asked if they can go back! Lastly, pricing was completely transparent and fair for the CPO vehicle I was looking at. Negotiations were straight-forward and low pressure. I was provided with a total line-by-line itemized sheet. In short, best purchase experience I've ever had. You can't go wrong with Gary and Sarah at Newport Lexus. AAA-rated. More
Jorge U. Thank you Jorge for the terrific service and positive experience to purchase our IS250. We felt comfortable throughout the process and especially not Thank you Jorge for the terrific service and positive experience to purchase our IS250. We felt comfortable throughout the process and especially noteworthy was your follow up after the purchase to ensure we were more than satisfied. More
It's more than a dealer--its service equal to car quality! Many thanks to Gary Calagian for a speedy and friendly leasing experience--and also to Sarah Engle!!! The "extras that Newport Lexus provides--notabl Many thanks to Gary Calagian for a speedy and friendly leasing experience--and also to Sarah Engle!!! The "extras that Newport Lexus provides--notably the airport service (I fly most every week--is really important to me and kept me in the Newport Lexus "family." Also, Robert Manzano is ALWAYS great and helpful. He has always treated me like a king. More
Best car purchase experience of my life I have been purchasing cars at dealerships for the last 13yrs. First impression, the Newport Beach Lexus store is by far one of the most impressive in I have been purchasing cars at dealerships for the last 13yrs. First impression, the Newport Beach Lexus store is by far one of the most impressive in so cal. Too many features to mention. My favorite was the putting green, right next to Gary's office. I was referred to Gary by a family member. Gary was very informative, professional, friendly and a "no pressure" sales rep. He presented us multiple car options that fit within our budget, once again, at no point did I feel any pressure to buy. The numbers just made sense for us to get an 2015 RX350 with all of the features we were looking for. We arrived around 6:30pm on a Friday night, he never rushed us, still showed us several models, and highlighted all of the features on each one. I strongly recommend working with Gary, he has been the stores top salesmen for the past 6+yrs, and I understand why. Thank you so much Gary for the great buying experience. In my wife's words "That was the easiest buying experience ever". This is my 2nd lexus purchase and it's not our last. I will be sending Gary all of my referrals, and will back to work with Gary when I am ready to purchase and upgrade my IS250. I can't thank you enough; you made our first family vehicle dreams come true. Between you and Andres Guerrero in Service, you have earned my business for life. More
5 star service and experience I just leased my 4th Lexus from Joseph Garcia at Newport Lexus. As usual, we had communicated via phone and email to finalize the lease. Upon arrival I just leased my 4th Lexus from Joseph Garcia at Newport Lexus. As usual, we had communicated via phone and email to finalize the lease. Upon arrival, the paper work was all ready and the car was washed and ready to go. Great Efficiency and customer service! The whole process took less than an hour and this is why I recommend Newport Lexus, and specifically Joseph Garcia - he is easy to work with, honest, and customer-oriented. More
Greg Brawley @ Newport Lexus My wife and I were told by two other Lexus dealers that they were unable to help us in our current situation. We were refered to Greg Brawley at Newpo My wife and I were told by two other Lexus dealers that they were unable to help us in our current situation. We were refered to Greg Brawley at Newport Lexus. I honestly did not have high expectations due to the last two interactions with Lexus staff. I could of not been more WRONG! Greg was truly amazing! He got us exactly what we needed and was the most supportive and friendly sales person I have ever worked with! This was by far the BEST car buying experience in my life! Thanks Greg and Newport Lexus! We are customers for life! More
Great experience We just bought our 5th Lexus from Gary at Newport Lexus. As usual it was an easy and painless experience. Great service and people at Newport Lexus. We just bought our 5th Lexus from Gary at Newport Lexus. As usual it was an easy and painless experience. Great service and people at Newport Lexus. More
Great Sales Experience Just bought new Lexus RX350. Jorge is polite and knowledgeable with tons of patience. Will look for him next time I am entering the dealership. Just bought new Lexus RX350. Jorge is polite and knowledgeable with tons of patience. Will look for him next time I am entering the dealership. More
Treated as family Just bought our 4th Lexus from Gary Kalagian. He is outstanding from top to bottom. He makes it very easy and painless to buy a car. He is happy to Just bought our 4th Lexus from Gary Kalagian. He is outstanding from top to bottom. He makes it very easy and painless to buy a car. He is happy to give you all the help and time you need through the whole process. We highly recommend Gary to anyone looking for a Lexus. More
Great Sales Experience Gary was a great salesman. The experience in working with him was great. He was honest (always a plus and a surprise in a car salesman) and very helpf Gary was a great salesman. The experience in working with him was great. He was honest (always a plus and a surprise in a car salesman) and very helpful. I would not only come back and buy another car from him but I would recommend him to anyone else who wants a Lexus. More