Newport Lexus

Great Place to Purchase a Vehicle The people at the dealership were great. Jorge was our sales person and Sarah took care of the financing. Very professional, personable, and just go The people at the dealership were great. Jorge was our sales person and Sarah took care of the financing. Very professional, personable, and just good people to be working with. Jorge took the time needed to explain all the features of the car (and there were many), he was not pushy or high pressure. He explained everything and was not in a hurry to close the sale. Sarah did not try and push the add-ons and other typical options finance departments try and sell such as extended warranty, interior and exterior protection, etc. She mentioned they were available and let us ask questions about them. Similar to Jorge, not pushy or high pressure. It was a very pleasant experience. More

Best Lexus Dealership in Southern CA!! The reason I chose to purchase my first IS 250 at Newport Lexus was because of these factors: -The Salesman was very knowledgeable about the car an The reason I chose to purchase my first IS 250 at Newport Lexus was because of these factors: -The Salesman was very knowledgeable about the car and its features. -The trade-in offer for my particular car was very acceptable. -The car I had purchased contained all the features I requested. -The financing process of the car was also very fast and simple. -The dealer also handled all the paperwork for the transfer of title. I did not have to do anything but sign documents. -After the sale of the car I sill received the best support from the salesman regarding any question. -Overall the whole process was very fast and professional. -I have actually referred this salesman to a coworker of mine. FYI, I had done my research at nearby Lexus Dealership, i.e., Newport, Tustin, South County, Cerritos, Longo, and Westminster. I actually went to each dealership planning to trade-in my car for an IS 250. While some dealers had the colors and features I was looking for; some did not. One particular dealer had an acceptable car but the pricing was too high. More

Very easy process, great customer service Gary and the team at Newport Lexus were very helpful in finding me the perfect match for the car I wanted. They made the process very easy and it too Gary and the team at Newport Lexus were very helpful in finding me the perfect match for the car I wanted. They made the process very easy and it took almost no time at all to get comfortable with their stellar service. I am very happy with the way things are going so far and look forward to building a relationship with this dealership in the future. More

The Best Dealership! This is the 3rd vehicle I have purchased at Newport Lexus. I must say that the entire staff is honest, forthcoming, professional and all in all the This is the 3rd vehicle I have purchased at Newport Lexus. I must say that the entire staff is honest, forthcoming, professional and all in all the best! They remember us when we come in from our previous purchases and make us truly feel like we are part of the Newport Lexus "Family". Jorge Urquidez took time with me, showed me the car, and even spent time the next day going through the vehicle with my husband. The F&I guys - Bob Sento and Greg Lawson were professional, and helped me to secure the best deal. In my opinion, Newport Lexus is a true gem, and I will forever be their customer!! And I love my new car!! Sue Boyko Aliso Viejo CA More

Friendly, stress free, & satisfying experience Everyone was friendly and openly available. I felt like my saleman, Said, genuinely tried his best to get me the best possible deal. I never felt pre Everyone was friendly and openly available. I felt like my saleman, Said, genuinely tried his best to get me the best possible deal. I never felt pressured or uncomfortable. I'm quite satisfied with the overall experience and highly recommend this dealership. More

NEWPORT LEXUS ....great experience, people and environment Gary Kalagian in Sales and Roberto Nunez in Service are why we are repeat customers. We have purchased 5 vehicles with Gary (so far!) and could not b Gary Kalagian in Sales and Roberto Nunez in Service are why we are repeat customers. We have purchased 5 vehicles with Gary (so far!) and could not be happier with his "customer first" mentality. Whether we are at the dealership for a major issue or a car wash, the team there is always focused on our specific needs. Gary is genuine, accessible and looking out for our best interest. More

Best Sales Representative I Have Ever Worked With Gary assisted us every step of the way during our recent vehicle purchase. Always available to answer questions and treated us like a valued client. Gary assisted us every step of the way during our recent vehicle purchase. Always available to answer questions and treated us like a valued client. More

My Experience of the Excellent Service of Andrew Tran This is the third Lexus I have purchased from you. The previous two I was helped by Mr. Chris Clark, the third by Andrew Tran. Regarding Mr. Tran: he This is the third Lexus I have purchased from you. The previous two I was helped by Mr. Chris Clark, the third by Andrew Tran. Regarding Mr. Tran: he was simply excellent: patient and never pushy or overly aggressive, informed, open-minded, and eager to do business with me. As a consequence not only did I drive away in a new ES 300, but, when I needed explanations of some new feature, Andrew was more than helpful in explaining its use to me. Andrew is a wonderful asset to your staff. Let me add here that Jason, your head of service when above and beyond in helping me when I made a small dent in my car. He had it repaired in less than twenty minutes. More

Flawless Experience. Let me start by saying how awesome our product specialist, Gary, was. Gary made us feel COMFORTABLE and at ease from the moment we met him. He is not Let me start by saying how awesome our product specialist, Gary, was. Gary made us feel COMFORTABLE and at ease from the moment we met him. He is not your "typical car salesman" in any way. It was like spending time with your dad, an old friend, a nice stranger in a coffee shop. He is simply exceptional at his job. The dealership itself is beautiful on a whole other level, with all the amenities you could want. It is not overwelming nor underwelming-it is perfect. When deciding between a Volvo or a Lexus we couldn't decide right away, and our final decision Eventually came down to our experience with Gary. There's not enough that can be said about this man and we look forward to working with him for now on. More

Best experience to date! This is my 28th car purchase and I am only 33 years old. This is a terrible number of cars for my age, but does give me credibility to know a good exp This is my 28th car purchase and I am only 33 years old. This is a terrible number of cars for my age, but does give me credibility to know a good experience. It started with a quick phone call to my recommended sales associate Gary Kalagian of Newport Lexus. I met him on my first Lexus purchase a little over a year ago when a different sales guy couldn't answer all my questions. Hands down he is the best! I have now purchased 3 from Gary and every time he blows me away with customer service. This dealership wants to sell cars and wants to make the deal happen. That's all you need. I can't leave out the car wash service center to top it all off. Free good coffee, wifi, and no tip makes for some major savings over the first couple years. I will continue to buy cars from Gary and Newport Lexus from now on! More