Newport Lexus

Bought a new rx350 Already sent mr a j d,Amato a detailed letter ,of our experience with the great service by Nick Daramus, Unfortunately, he didn't "even acknowledg Already sent mr a j d,Amato a detailed letter ,of our experience with the great service by Nick Daramus, Unfortunately, he didn't "even acknowledge ""this message?,very sad... So I won't waste any more of my time with a survey,because upper management obviously doesn't even respond or care.. ""Our actions define us." More

Service by tom Grice Tom Grice helped me with a ignition key issue related to my Lexus RX 300. He was eager to help and service, called me when he had the answer and met m Tom Grice helped me with a ignition key issue related to my Lexus RX 300. He was eager to help and service, called me when he had the answer and met me personally at the dealership. I was impressed with Tom's attitude and support, therefore I will start bring my vehicle for service only at newport Beach Lexus. Tom communicated the quality and attitude of the dealership's personnel, as well as the way they conduct their business. Thank you Jacob More

ct200h I have use Jorge twice now and he takes very good care of his customers! He is friendly and honest . No haggling he gives you bottom line.. it's fast I have use Jorge twice now and he takes very good care of his customers! He is friendly and honest . No haggling he gives you bottom line.. it's fast and without frustration! I will always use Jorge because I truly feel Like I can trust him! More

Excellent Service The warm, friendly approach by the Service Staff; their couertesy in following up and notifying me when the work is done, is always of the highest qua The warm, friendly approach by the Service Staff; their couertesy in following up and notifying me when the work is done, is always of the highest quality. The reason I pass by 3 other Lexus Service Centers to have the work done at Newport Lexus, is because of the excellent service you offer. More

Excellent service and experience! Mo and Anthony did an excellent job at helping me pick out my car! They were very helpful and gave me a great rate. Mo was very informative and gave u Mo and Anthony did an excellent job at helping me pick out my car! They were very helpful and gave me a great rate. Mo was very informative and gave us a lot of advice through this experience. Overall, I would recommend them and this dealership to others. Great service! More

Good customer service they offer me the service very fast at the moment I arrived to the dealer, so I like that because was on weekday and everybody is busy at that time. they offer me the service very fast at the moment I arrived to the dealer, so I like that because was on weekday and everybody is busy at that time. More

Title Jorge was great and knowledgeable on the vehicle I was looking at. Very easy setup and process in buying. Also, he was good at following up to see how Jorge was great and knowledgeable on the vehicle I was looking at. Very easy setup and process in buying. Also, he was good at following up to see how both I and the car was doing. More

repairs were done to specifications I have been coming to Newport Lexus since I bought my car from them. I am almost always satisfied. I like their waiting area and their loaner cars. I have been coming to Newport Lexus since I bought my car from them. I am almost always satisfied. I like their waiting area and their loaner cars. More

Excellent service! Joey provided excellent service during my visit. He went far beyond my expectation. The device appointment was also very quick and convenience. I will Joey provided excellent service during my visit. He went far beyond my expectation. The device appointment was also very quick and convenience. I will definitely come back again. More

Quickly scheduled and completed emergency service Had a problem with car's water pump,needed urgent service which was scheduled and completed on time.Very much appreciated.Thanks to service adviser Pe Had a problem with car's water pump,needed urgent service which was scheduled and completed on time.Very much appreciated.Thanks to service adviser Peter Perez. More