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Newport Lexus

Newport Beach, CA

4.9
2,803 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,803 reviews

December 30, 2016

Outstanding service, in every way I've had the pleasure of leasing two cars from Newport Lexus. From the first call to the 'handoff' they are not only professional, but friendly, helpf More

by Grateful customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The owner, Dave Wilson. Stellar starts at the top., Tony D'Amato, Steve Tibbetts, Nicole Oates
Dec 30, 2016 -

Newport Lexus responded

Thank you so much for your loyalty to us here. It's a team effort and we're so happy to see that our team takes care of you each time you stop by. We'd like to thank you for being a part of the Newport Lexus Family and we can't wait to see you in 2017. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 30, 2016

Scheduled service appointment for our GX460 Excellent service. No problems making the appointment. All services provided in a timely manner. Joey is the best, very knowleable of the product. As More

by luisGX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jan 03, 2017 -

Newport Lexus responded

Hi Luis, We're so happy to read this and see that Joey did a great job once again. We'll be sure to share this 5-star review with him and the rest of our team. Thank you for choosing Newport Lexus and we'll see you soon at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 30, 2016

Excellent and friendly service professionals! Joey helped with my 30k miles service for our GX 460. Very professional, friendly, efficient and effective. Timely call back as promised and ensured d More

by rravisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jan 03, 2017 -

Newport Lexus responded

Joey is an all-star and it's no surprise to read that he took great care of you and your vehicle. We hope your GX460 is running just like new and should you ever need anything, please let us or Joey know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 29, 2016

Awesome experience with Said Said has helped me tremendously through my first Lexus purchase. Went way above and beyond to answer all my questions. I am new to the West Coast an More

by dmbiscoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Altawil
Dec 29, 2016 -

Newport Lexus responded

Welcome to the West Coast and welcome to the Newport Lexus Family! We couldn't be happier to hear that Said took great care of you and made you feel comfortable during your visit. We hope you're loving your new vehicle and should you need anything, please let us or Said know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 29, 2016

Such an amazing experience I've never been so happy leasing a car, summer helped me through everything and got my car delivered to me on time. Thank you for everything. More

by yosefkohan26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer
Dec 30, 2016 -

Newport Lexus responded

Hi Yosef, We're so happy to read this and see that Summer provided you with outstanding service. We'd like to welcome you to the Newport Lexus Family and we'll see you soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 29, 2016

Mr. Naderi was amazing! I have given my experience 5 stars because that is what it deserves. Mr. Naderi was extremely helpful throughout the whole process. I was never rushed More

by renteril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Dec 30, 2016 -

Newport Lexus responded

Nasser is an all-star and we couldn't be happier to hear that he went above and beyond to provide you with the top-notch service you deserve. We hope you're enjoying your new vehicle and should you need anything, please let us or Nasser know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 28, 2016

High quality service performance I met with Dave Clayton, one of the Service Advisors at Newport Beach Lexus, who I realized right away is a total professional. We reviewed a few ite More

by GeorgeS777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton, Tom Grice
Dec 28, 2016 -

Newport Lexus responded

Hi George, Dave is an all-star and it's no surprise to read that he took such great care of you and your ES350. We'll be sure to share this tremendous review with Dave and the rest of our team. We'd like to thank you for both your business and taking the time to leave this positive feedback. We hope your ES350 is running just like new and we can't wait to see you at your next appointment. We hope you have a Happy New Year! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 28, 2016

Extremely professional sales associate After speaking with Russ Ayers on several occasions I knew he was the guy we wanted to purchase our car from. Great guy, cares about his customers, r More

by GeorgeS777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Ayers
Dec 28, 2016 -

Newport Lexus responded

Hi George, Thanks for this 5-star review. Russ takes great pride in providing customers with the best service possible and it appears he did just that during your visit. We appreciate you choosing us here at Newport Lexus and look forward to serving you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 28, 2016

Very friendly and unformative dealer staff. We cane to Newport Lexus in late November. Mr. Ali Moalem helped us to find our appropriate care. He was extremely respectful, informative , and patie More

by Lexus16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Moallem
Dec 28, 2016 -

Newport Lexus responded

Ali is a great asset to us here and it's no surprise that he made sure your experience here was a great one. We'd like to congratulate you on your new Lexus and welcome you to the Newport Lexus Family. Please let us or Ali know, should you ever have any questions, as we're always here to help. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 26, 2016

New Lexus Great experience at Newport Lexus purchasing my new car. Very knowledgeable sales staff and very nice facility. The location is perfect John Wayne O More

by Lexus1744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Greg Lawson, Scott Cram
Dec 27, 2016 -

Newport Lexus responded

We take great pride in providing world-class service and couldn't be happier to see that our team provided you just that. Welcome to the Newport Lexus Family and Happy New Year! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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