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Newport Lexus

Newport Beach, CA

4.9
2,422 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,422 reviews

September 17, 2015

Love my GS! Mike Shimon was awesome. This is my first Lexus purchase with him, although I have bought several others in the past. He made it happen. Partially More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shimon
Sep 21, 2015 -

Newport Lexus responded

Hi Kim, Thank you for your review and business. We're happy to hear that Mike helped get you into the GS that you deserved. He's a wonderful product specialist and is always making sure that each customer receives the highest quality of service. Congrats on your new Lexus and we look forward to seeing you around the dealership. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 17, 2015

Best experience ever! We went to Newport Lexus on a referal from a friend. We were told to ask for Gary K. and told that he is the best. We were not disappointed. He was am More

by Tiananh03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Craig Jones
Sep 21, 2015 -

Newport Lexus responded

Hi Tiananh03, Thank you for this great review. We're very pleased to hear that Gary and Craig made your car buying experience a memorable one. We appreciate your business and look forward to a long lasting relationship together! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 16, 2015

Pleasant car buying experience I recently moved to the area and had to use a car so I had to purchase a car quickly but I was not sure which vehicle to purchase. I needed to test mu More

by emre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Engel
Sep 18, 2015 -

Newport Lexus responded

Hi emre, Welcome to the area! It's a pleasure to hear that Andy stepped up and made your car buying experience a pleasant one. We hope you're enjoying your new Lexus and should you ever have any questions, please don't hesitate to ask us or Andy. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 16, 2015

Great Service Consultant! I've been working with Albert Lara as my service consultant for almost 10 years. He does much more than process me through. He cares about my experien More

by RT IS250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Sep 18, 2015 -

Newport Lexus responded

Hello RT IS250, Wow! We couldn't be more pleased to hear about your fantastic relationship with Albert! Albert is a phenomenal asset to us here at Newport Lexus and we'll be sure to share your great review with him. Thank you so much for your loyalty not only to Albert but also to Newport Lexus. Look forward to seeing you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 15, 2015

Great/excellent experience Jorge Urquidez is great salesman. He made my car buying experience hassle free and comfortable.. He answered all my questions that I had about the car More

by tracee105
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Sep 18, 2015 -

Newport Lexus responded

Hi Tracee, Thank you for your positive comments and business. You're correct, Jorge is a wonderful salesman and continually goes above and beyond to make sure that each customer has a stress free car buying experience. We thank you for choosing Newport Lexus and look forward to serving you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 14, 2015

Professional, Courteous, and Helpful The car buying experience at Newport Lexus went as expected at a dealership where the customer is respected and treated courteously. Jorge's enthusia More

by newtolexusfamily
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Urquidez
Sep 16, 2015 -

Newport Lexus responded

Hi newtolexusfamily, Thank you for your review and business. It's no surprise to us that made Jorge made your RX 350 purchase a pleasant one. He always puts the customer's needs first and is always there to answer any question. We'd like to congratulate you on your new 2015 Lexus and we look forward to a long lasting relationship together! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 14, 2015

GREAT EXPERIENCE GARY WAS WONDERFUL TO WORK WITH. HE WAS VERY HELPFUL, ANSWERED ALL OF OUR QUESTIONS, AND REALLY TOOK VERY GOOD CARE OF US. WE HAVE ALREADY RECOMM More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
Sep 17, 2015 -

Newport Lexus responded

Hi xx, Wow! Thank you for this awesome review. We couldn't he happier to hear that Gary made your car buying experience one that you won't soon forget. He's a fantastic product specialist and it's a pleasure to hear that he's helped your friends out too! We hope you're enjoying your new Lexus and we hope to serve you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 14, 2015

Great purchasing experience Sangjae was very patient and professional. My aunt was not sure which trim and color she wanted so Sangjae took his time to help her break things down More

by Hello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Jones, Sangjae You
Sep 17, 2015 -

Newport Lexus responded

Hi Hello, Sangjae is a very knowledgable member of our team and it's no surprise that he was able to help your aunt find the trim and color that she liked the best. Thank you for this positive review about your aunt's car buying experience. Please congratulate her on her new vehicle and also tell her that we look forward to seeing her around the dealership. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 14, 2015

So exciting! He was so helpful and spent over a month finding us the perfect car and letting us drive and think about all our options without being pushy! It was a More

by Amandakate1787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sangjae You
Sep 17, 2015 -

Newport Lexus responded

Hi Amandakate, Thank you for your positive comments. It's a pleasure to hear that Sangjae made sure you found the perfect vehicle that fit your needs. We'd like to welcome you to the Lexus family and should you ever have any questions, please don't hesitate to ask us or Sangjae! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 13, 2015

friendly, good customer service, fun Vanara is very responsive and helpful. I'll most likely go back to him in the future. From the online correspondence to the in store experience , we a More

by nnlexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2015 -

Newport Lexus responded

Hi nnlexus, Thank you for your positive comments. We're extremely pleased to hear that you received the full Newport Lexus Experience and was very satisfied with your visit. We strive to make each and every customer's visit unlike any other dealership experience. We appreciate you stopping by our facility and look forward to serving you again in the near future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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