
Newport Lexus
Newport Beach, CA
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Love my GS! Mike Shimon was awesome. This is my first Lexus purchase with him, although I have bought several others in the past. He made it happen. Partially Mike Shimon was awesome. This is my first Lexus purchase with him, although I have bought several others in the past. He made it happen. Partially because Newport Lexus has such a high volume of business, that they can get deals done where it is impossible at other dealers. I had an IS that I didn't love, and really wanted to get into a GS again, and Mike was tenacious in talking with "his people" until we put together a deal that made sense. And I hate to say it, but some car salespeople still talk to the man in the relationship over the woman, even though the man is not making the decision. Mike did not do that. So he got points for that too. And the dealership itself is really beautiful! Very luxurious. Thanks, Mike! More
Best experience ever! We went to Newport Lexus on a referal from a friend. We were told to ask for Gary K. and told that he is the best. We were not disappointed. He was am We went to Newport Lexus on a referal from a friend. We were told to ask for Gary K. and told that he is the best. We were not disappointed. He was amazing and so helpful. Craig J was awesome and so funny we had the best time buying our car and laughing with these guys! We're so happy with our new car and will absolutely go through Gary for our future cars and all our car needs. ???? Thank you Newport Lexus, and thank you Gary for your hospitality and genuineness. More
Pleasant car buying experience I recently moved to the area and had to use a car so I had to purchase a car quickly but I was not sure which vehicle to purchase. I needed to test mu I recently moved to the area and had to use a car so I had to purchase a car quickly but I was not sure which vehicle to purchase. I needed to test multiple certified cars and Andy has assisted me during the whole process. Andy was friendly, patient and easy going. He was helpful and he was not pushy at all which helped me to think through different alternatives. During the financing process Sarah was attentive and helpful as well. Overall it was a pleasant experience. More
Great Service Consultant! I've been working with Albert Lara as my service consultant for almost 10 years. He does much more than process me through. He cares about my experien I've been working with Albert Lara as my service consultant for almost 10 years. He does much more than process me through. He cares about my experience both with my vehicle and at the dealership. He seems to always go out of his way to make sure I'm satisfied with the service, finds ways to help me get the most economical approach for my needs and always provides pro-active insight based upon my history, type of driving I'll be doing and typical, comparative experiences for various models. He is extremely knowledgeable about the Lexus brand and detailed vehicle systems. I ask to have Albert every time I come in, and am never disappointed. To be fair, I've worked with some other consultants, and they are all fine, but Albert seems the most passionate about his role, and making sure that the customer is taken care of beyond the desk. More
Great/excellent experience Jorge Urquidez is great salesman. He made my car buying experience hassle free and comfortable.. He answered all my questions that I had about the car Jorge Urquidez is great salesman. He made my car buying experience hassle free and comfortable.. He answered all my questions that I had about the car and what is best option on buying or leasing a used and a new car. I would recommend Jorge to all my friends. More
Professional, Courteous, and Helpful The car buying experience at Newport Lexus went as expected at a dealership where the customer is respected and treated courteously. Jorge's enthusia The car buying experience at Newport Lexus went as expected at a dealership where the customer is respected and treated courteously. Jorge's enthusiasm for the product and his assistance in the purchase of our 2015 RX 350, made this a pleasant experience. We will definitely recommend Newport Lexus, and particularly Jorge Urquidez, to family and friends. Jorge's professionalism and expertise was evident from the moment he introduced himself and offered his assistance. More
GREAT EXPERIENCE GARY WAS WONDERFUL TO WORK WITH. HE WAS VERY HELPFUL, ANSWERED ALL OF OUR QUESTIONS, AND REALLY TOOK VERY GOOD CARE OF US. WE HAVE ALREADY RECOMM GARY WAS WONDERFUL TO WORK WITH. HE WAS VERY HELPFUL, ANSWERED ALL OF OUR QUESTIONS, AND REALLY TOOK VERY GOOD CARE OF US. WE HAVE ALREADY RECOMMENDED HIM TO A COUPLE OF FRIENDS WHEN THE LEASE IS UP, WE INTEND TO BUY FROM NONE OTHER THAN GARY KALAGIAN. More
Great purchasing experience Sangjae was very patient and professional. My aunt was not sure which trim and color she wanted so Sangjae took his time to help her break things down Sangjae was very patient and professional. My aunt was not sure which trim and color she wanted so Sangjae took his time to help her break things down and make an informed decision. More
So exciting! He was so helpful and spent over a month finding us the perfect car and letting us drive and think about all our options without being pushy! It was a He was so helpful and spent over a month finding us the perfect car and letting us drive and think about all our options without being pushy! It was a wonderful experience More
friendly, good customer service, fun Vanara is very responsive and helpful. I'll most likely go back to him in the future. From the online correspondence to the in store experience , we a Vanara is very responsive and helpful. I'll most likely go back to him in the future. From the online correspondence to the in store experience , we are very pleased with Newport Lexus and Vanara's s service. More