Newport Lexus

Outstanding I was impressed with the prompt service even on a very busy day. The service representative, Roberto Nunez, was very thorough and efficient, and the I was impressed with the prompt service even on a very busy day. The service representative, Roberto Nunez, was very thorough and efficient, and the car wash was the best ever. Thank You, Paul D. Bachmann More

Oil service I've been a customer for about 9 years. The customer service is always superb. Robert Nunez was informative about my service issues and very accommoda I've been a customer for about 9 years. The customer service is always superb. Robert Nunez was informative about my service issues and very accommodating. More

I have been happy at Newport Lexus since it opened. Joey Wilchek and Juan Flores always take very good care of me. I can rely on Joey to always help with my service needs and follow up with my questio Joey Wilchek and Juan Flores always take very good care of me. I can rely on Joey to always help with my service needs and follow up with my questions. I always appreciate Juan's kindness. More

Upgrade my RX 350 2008 My husband & I came in to look to upgrade my RX 350 (2008). This is the ! place that I REALLY do NOT like coming to. We always feel pressured, followe My husband & I came in to look to upgrade my RX 350 (2008). This is the ! place that I REALLY do NOT like coming to. We always feel pressured, followed, uneasy, etc. Steve had come up to us telling us that if we have any questions he is there for us to ask. That was it. He did NOT follow us, hound us - NOTHING. So then we did have questions that he answered better than we thought he would. He showed us everything about the 2017 RX 350 - told us the pros & cons of buying used. We took up a lot of his time only to tell him we were going home to pray about everything we had heard. We came back the next evening to buy the 2017 RX 350. Finding out that Steve Tibbettts is also a Christian man was VERY comforting. He was honest, upfront with everything, truthful & our list goes on. We want to thank Steve for all that he did to make this buying adventure go very smoothly from beginning to the end. The crew you have washing the vehicles could use A LOT of help!! Our windows were terrible, the car was still wet. More

Sunday morning unscheduled service The engine check light came on early on Sunday morning. Without any appointment I took the car immediately into Newport Lexus. Melissa Alarcon helpe The engine check light came on early on Sunday morning. Without any appointment I took the car immediately into Newport Lexus. Melissa Alarcon helped me right away. She took the car in for service and got a loaner for me to use. She called me as soon as there was diagnosis information, and she called me again when the problem had been fixed. I appreciate the responsive, courteous, and effective service which I get at Newport Lexus --- and Melissa Alarcon represents Newport Lexus wonderfully. Ralph Platz More

Amazing Service Newport Lexus I have been going to Newport Lexus for almost 10 years and have purchased 2 cars there. The service at Newport, particularly Peter Perez, is the best. I have been going to Newport Lexus for almost 10 years and have purchased 2 cars there. The service at Newport, particularly Peter Perez, is the best. Peter takes the anxiety out of having a car maintained. He is always courteous, professional and honest. I would not buy a Lexus anywhere else or have my car serviced anywhere else. They are amazing. More

Availability Joey is always eager and available to assist me by phone, email, or text. I feel my questions are always answered in a timely manner. I really enjoy Joey is always eager and available to assist me by phone, email, or text. I feel my questions are always answered in a timely manner. I really enjoy this dealership. More

Great dealership Summer was professional, polite, and accommodating. We were willing to go outside of our home state of Arizona to lease our RX 350 because Newport Lex Summer was professional, polite, and accommodating. We were willing to go outside of our home state of Arizona to lease our RX 350 because Newport Lexus is so much better at customer service. We'll do business with them again and again. More

ES 350 Purchase - Mo was Fantastic! I have worked with many individuals in the sales field and I cannot say enough about Mo Qureshi. It was a pleasure working with him. His experience I have worked with many individuals in the sales field and I cannot say enough about Mo Qureshi. It was a pleasure working with him. His experience in meeting the needs of his customers was very evident. He listened to my needs and made sure I was purchasing the right car. He took the time not only to explain how everything works, but also let me know service doesn't end once the car is sold. I look forward to a long relationship with Newport Lexus. More