Newport Lexus

A good dealership that you can trust I got two SUV from this dealer already, one in 2009 and another one just a two weeks ago. Absolutely wonderful experience both time. The salesman was I got two SUV from this dealer already, one in 2009 and another one just a two weeks ago. Absolutely wonderful experience both time. The salesman was great, he was absolutely helpful and not being pushy. He respected my space and decision, and no pressure. Oh, it's wonderful when there's no pressure to rush into making a deal. However, if the manager could be a little more ease on the negotiable part of the whole sale process then I would said this is a five stars dealership. More

Repeat customer! Andy Tran is the man! I had a second wonderful experience at Newport Lexus with salesman Andy Tran. Andy is knowledgeable and spends an inordinate amount of time with his c I had a second wonderful experience at Newport Lexus with salesman Andy Tran. Andy is knowledgeable and spends an inordinate amount of time with his customers. He's never pushy and explains everything you need to know about the perspective automobile. Rounding out my great experience was a quick meeting with sales manager Bill Pippin. I must really like this place since I travel from Granada Hills, Ca to get there. It's about a 75 minute drive. Way to go Andy Tran and Newport Lexus. More

great internet purchase experience Wonderful experience buying my car at Newport Lexus. Customer service was great! The facility is beautiful. I submitted my inquiry via the internet an Wonderful experience buying my car at Newport Lexus. Customer service was great! The facility is beautiful. I submitted my inquiry via the internet and Eddy was my sales consultant. He worked with my specifications and budget and was willing to answer all my questions and concerns honestly. I was all set to buy my car at another Lexus dealer who was willing to beat the price at Newport Lexus, but Eddy and the rest of the Newport Lexus crew won me over with their expertise and service. This is also the place where I would want to service my vehicle so it worked out perfectly. Thank you! More

lexus is250 f sport! My experience with George was absolutely amazing. He went beyond and above to meet my expectations. I am a first time buyer and daughter whom just rec My experience with George was absolutely amazing. He went beyond and above to meet my expectations. I am a first time buyer and daughter whom just recently loss my father. I wanted share this moment of picking a car with my dad. I wasn't sure how to go about purchasing and what to look for. It was my brother's coworker that had referred us to George. All I can say is George is truly a wonderful salesman with great customer service from the very beginning to now. I am so pleased with my new Lexus. I can't thank you enough for making this experience memorable for me. Thank you! More

Repeat Customer! Bob Minton is your guy! My family and I had purchased a car from Newport Lexus in the past before and we were very pleased with the our experience here. Therefore, it only ma My family and I had purchased a car from Newport Lexus in the past before and we were very pleased with the our experience here. Therefore, it only made sense to return once we were in the market for another car. Bob was our salesperson who oversaw the whole process and ensured everything went as smoothly as possible. To say he did a great job would be an understatement. He worked with us over the course of 3 to 4 days as we browsed over their expansive inventory. The long, arduous process of buying a car barely seemed like a hassle thanks to Bob. All of our questions and concerns were met with complete professionalism and genuine care. His patience and helpfulness made navigating our choices a breeze. When we finally found the car that was right for us, he went above and beyond to get us a great bargain. It's rare to come across a salesman who genuinely keeps his customers satisfaction at heart. Bob made sure we were really happy with our choice and worked tirelessly to earn our business. It's true that the car and its specs are what drew us to make our decision. But it was Bobs unparalleled customer service with a touch of sincerity that really had us sold. More

Best car shopping experience! I think everyone kind of dreads to go car shopping but I sincerely had such a great experience! Jorge was so knowledgeable as well as personable. Very I think everyone kind of dreads to go car shopping but I sincerely had such a great experience! Jorge was so knowledgeable as well as personable. Very easy to talk to and spend time with trying to find the right car for you. Jorge is also very professional and look forward to do many more deals in the future! Lexus die hard fan and with Jorge being apart of the Newport Lexus team is an even bigger plus! Also Sarah in finance was such a doll and very helpful with helping me customize the best Options for my lease! More

AMAZING EXPEIRENCE! I walked into lexus and was greeted by Jorge Urquidez. I wasnt sure what I wanted and Jorge was great helping me and was very patient in helping me fi I walked into lexus and was greeted by Jorge Urquidez. I wasnt sure what I wanted and Jorge was great helping me and was very patient in helping me find exactly what I needed that would afford my budget. He got me into a great lease and best part it was fast and efficient. I would definetly reccomend this dealership to all my friends and family. If you want a great salesman go see Jorge he was AMAZING! More

Loyal to Newport Lexus for LIFE!! Jorge & his sales manager, Chris Clark, are hands down the very BEST bet for a prospective car buyer. First of all, they're honest. To me that's of ut Jorge & his sales manager, Chris Clark, are hands down the very BEST bet for a prospective car buyer. First of all, they're honest. To me that's of utmost importance. Secondly, they're willing to go the extra mile to EARN the buyer's business. They are willing to HEAR out their prospective customer's wishes and do their absolute very best to ensure that they are able to deliver what they need to in order to satisfy the potential buyer. I strongly believe that car buying is a big decision and that it must be exciting & fun, therefore, it is critical that the process is smooth, straight forward and as sensibly accommodating as possible. I have found this to be the case at Newport Lexus for the THIRD time. I couldn't be any happier with Jorge's level of friendly professionalism, knowledge and SINCERE desire to fulfill my wishes so to make me happy and win my business! I was so pleased with the transaction from the warm greeting I received from Jorge to the unparalleled caliber of customer care every single step of the way both before my visit and during the actual car buying process. I simply can't say enough good things about my experience working with Jorge because no words can express the awesome feeling I have and the level of loyalty I feel toward the Lexus brand, the Newport Lexus Family and the Jorge as my forever sales advisor! I am beyond ecstatic and extremely satisfied with Jorge, Chris & Newport Lexus... Not to mention that I adore my new silver CT200h!! I will give my highest endorsement of Jorge at Newport Lexus to anyone & everyone that crosses paths with me because I want others to find the car buying process as wonderfully delightful and ENJOYABLE as I have! People often confuse car buying with dealing with "snakes" and "sharks" and deem it to be stressful, frustrating and exhausting but I am certain that sales advisors like Jorge will, one by one, change the spirit people have regarding buying a new car and give it a positive spin. In fact, I've already spoken to a dear friend of mine who practices law in Newport Beach and he's coming in to see George next week about getting out of his lease and into a new Lexus! Please know how much I appreciate the opportunity to buy a car from Newport Lexus and how pleased I am with Jorge. I'm forever grateful and in love with my car! Thank you thank you thank you Jorge! Loyal to Lexus FOREVER!! More

Amazing first time buying experience! This was my first car purchase and was really nervous. Eddy was really informative and patient when going over the cars with us. Eddy was able to get This was my first car purchase and was really nervous. Eddy was really informative and patient when going over the cars with us. Eddy was able to get us the best deal on our new GS F sport. During the whole process Eddy was extremely friendly and professional. Was not pushy at all and tried to help us find a car that was the RIGHT FIT for us. From start to finish, the experience was unparalleled compared to any other dealer we went to (Mercedes, BMW, Audi). When it came time to talk finances, Eddy was able to set up a plan that was right for us, which made everything that much easier! We could not believe how seamless this experience went! We are definitely recommending Eddy to all of our friends! We are so glad that we are part of the Lexus family! More

Best experience ever I was extremely satisfied with the level of attention and the super customer service given by Craig. I have purchased numerous vehicles in the past at I was extremely satisfied with the level of attention and the super customer service given by Craig. I have purchased numerous vehicles in the past at other dealerships and my experiences have been horrific. Not the case with Newport Lexus or Craig. He has made me think otherwise and I will be returning in the near future to purchase another vehicle from him. More