
Newport Lexus
Newport Beach, CA
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Both Sales and finance persons are professional and customer oriented. In particular, the sales person provided a thorough guidance to setup the car bought. So we can enjoy to drive the NX-350h customer oriented. In particular, the sales person provided a thorough guidance to setup the car bought. So we can enjoy to drive the NX-350h More
This is my second time buying a Lexus at Newport Lexus. Again, Anthony Troxler was my Sale Concierge and he did an amazing job for making me feel at home; he offered pizza and drink; he took his time to sh Again, Anthony Troxler was my Sale Concierge and he did an amazing job for making me feel at home; he offered pizza and drink; he took his time to show me around the lot and explained in details thr numbers each model that I contemplated to buy. He made me feel like a super VIP similar to the last time I was there to purchase a RX 350 for my wife. Also, Fred (the Lexus Manager, who is also a straight shooter no BSer), was able to save my NX 350h before it was sold by another Lexus dealer. I am forever grateful for that 🙏 New car will become old car, but the amazing and inclusive experience, the warm hearted welcoming, and the top notch service each and everytime I am at Newport Lexus never gets old. Credit is given where credit is due, and I will definitely come back again and again in the future to purchase my kid's and my grandkid's cars! More
Vance is amazing and super sweet! He helped me trade in my car and get a new one before my lease was up. Super friendly and patient. Definitely will want to work with him again. He helped me trade in my car and get a new one before my lease was up. Super friendly and patient. Definitely will want to work with him again. More
Newport Lexus is where I service my vehicle. I do have locations that are closer but the transparency and professionalism of the staff makes this the best choice for me. I am informed througho I do have locations that are closer but the transparency and professionalism of the staff makes this the best choice for me. I am informed throughout the process and now there is an online app that tracks progression of where the vehicle in the timeline of activity. Thank you to Peter Perez for his personalized and professional service. More
Newport Lexus is THE place to buy and service your Lexus. Zaheed was patient, helpful, and knowledgeable. We needed to purchase a car immediately, and he made the process as smooth as possible. He guide Zaheed was patient, helpful, and knowledgeable. We needed to purchase a car immediately, and he made the process as smooth as possible. He guided us through the entire transaction seamlessly. Adam spent a great deal of time with us the night before, showing us models so we could make the appropriate decision. These two people went above and beyond to make our family feel valued and respected. Their superb “customer service” is truly appreciated. More
Great service in general: they made the checkin process fast and easy. Lyft rides are also provided fast and easy. I made the right choice to use Newport Lexus for car maintenance needs! fast and easy. Lyft rides are also provided fast and easy. I made the right choice to use Newport Lexus for car maintenance needs! More