Newport Lexus

First Service This was my first experience with having my car serviced. Not only was my car done in the time I was told the waiting area was very nice and I loved t This was my first experience with having my car serviced. Not only was my car done in the time I was told the waiting area was very nice and I loved that there were different seating options. I also have to say everyone was very friendly and professional from the guy who met me in the service bay to the girl who provide me my tea. Best Service I've ever experienced. More

Awesome experience This will be the second car I have bought through Jorge at Newport Lexus. His customer service skills are exceptional and I don't plan on going to any This will be the second car I have bought through Jorge at Newport Lexus. His customer service skills are exceptional and I don't plan on going to any other dealer. I live in Corona so it's kind of a far drive but well worth it for the service and their beautiful facility. Jorge continuously follows up with me to ensure I'm satisfied and always offers to help with anything I may need help with. More

Professional, and great Gary, Bill and Anita were very helpful and great to work with in putting us in a new car from the sale, finance and out the door very professional and Gary, Bill and Anita were very helpful and great to work with in putting us in a new car from the sale, finance and out the door very professional and quick. More

Very good experience Jorge was very helpful in answering all my questions and concerns and made it a very easy transaction. Sarah with finance made the financing go quick Jorge was very helpful in answering all my questions and concerns and made it a very easy transaction. Sarah with finance made the financing go quickly and easy. More

excelent that is the way I always experienced with him when ever I made a visit with the man and at the place, and always friendly base to stand. that is the way I always experienced with him when ever I made a visit with the man and at the place, and always friendly base to stand. More

Service Excellent service. Top notch customer service cordial friendly professional and very pleasant. Peter was the pinical of what one would expect from an Excellent service. Top notch customer service cordial friendly professional and very pleasant. Peter was the pinical of what one would expect from any luxury brand service professional and he went over and beyond my expectations. More

servicing my Lexus Upon arrival, the paper work was completed quite quickly. Estimated length of wait was accurate. Car was returned to me freshly washed. Explanatio Upon arrival, the paper work was completed quite quickly. Estimated length of wait was accurate. Car was returned to me freshly washed. Explanation of service completed was clear. More

Nice big car dealership The dealer is huge and a lot of selection, the person who help me is very nice and let me test drive the car and they gave me a good deal. The finance The dealer is huge and a lot of selection, the person who help me is very nice and let me test drive the car and they gave me a good deal. The finance office is very helpful she explained all the important information i need to know. More

Best Dealership Experience Ever! The employees of Newport Lexus are definitely "top notch!" Customer service and satisfaction are their number one concern! Couldn't be more pleased The employees of Newport Lexus are definitely "top notch!" Customer service and satisfaction are their number one concern! Couldn't be more pleased with my purchase and choice of Newport Lexus! More

Tires for life My only disappointment is"The tires for life "! I've had my Lexus since 2007. I've maintained my vehicle only through the dealership and since I just My only disappointment is"The tires for life "! I've had my Lexus since 2007. I've maintained my vehicle only through the dealership and since I just had a flat tire due to a large bolt and have been told on my last two tire rotations and oil change that I would be needing tires the next time I was in. I wanted to get new tires so they would wear evenly. But no plugging and patching the hole and placing th tire on the rear is what was done. This is very disheartening since I've followed the guidlines with rotation, alinement, and air pressure that I can't even get new tires to feel safe while driving. The customer service at Newport Lexus Is great , I just don't understand why on earth they would ever have chose to offer this item. In stead of enhancing the comfort experience it's result is one of frustration! More