Newport Lexus

Simply Superb I had previously purchased a Toyota Camry for my daughter from David Blumenthal at South Coast Toyota and had a remarkable experience. So, when I wan I had previously purchased a Toyota Camry for my daughter from David Blumenthal at South Coast Toyota and had a remarkable experience. So, when I wanted to get a Lexus for my wife, I turned to David who sent me to Newport Lexus. There I dealt with a team of people (Craig Jones, Bobby Sento, Mark Marino and Sarah Engel) who are indescribably superb at their occupation. Mark helped us out with test driving and selecting a vehicle knowing his product inside and out. Then Craig helped us through the rest of the process, guiding us through what is often a stressful experience with a minimum of hassle. Bobby Sento oversaw everything helping us with pricing and options, and Sarah Engel made the paperwork a breeze. The facility they work in is like a country club and is a nice place to be, let alone buy a car. I can say, without hesitation or any reservation, the experience was a pleasure. These guys are so good at what they do that I will go back again and again for any vehicle I may want in the future (or maybe just to hang out for a soda and say hi). In a world of impersonal transactions, they made us feel special and cared for. Don’t even think of going somewhere else. More

Excellent service provided Eddy was the the 2nd internet consultant out of 5 dealership that was sending follow up emails and calling for updates and to offer better deal or att Eddy was the the 2nd internet consultant out of 5 dealership that was sending follow up emails and calling for updates and to offer better deal or attempt to get me a better deal. At the end I ended up closing the deal at Newport Lexus because of Eddy being persistent. More

Sangjae is AWESOME!!! My review is going to be based on my experience dealing with Sangjae You, he is simply amazing and extremely customer oriented/focused, I believe I go My review is going to be based on my experience dealing with Sangjae You, he is simply amazing and extremely customer oriented/focused, I believe I got a good deal overall on my 2015 ES350, but better than that was the world class customer experience that Sangjae showed, he went over and beyond to get me the car I wanted and on top of that he helped me have it delivered the way I wanted, he even stayed after hours to pick me up from CarMax where I sold my other car and then delivered my new Lexus even when the dealership was closed!!! He also helped me pick the exact car with the exact options I wanted and offered valuable feedback/recommendation on options, color combination, features...etc Thank you Sangjae for this great service!!!!! More

Easy to deal with specialy george Highly recomended.! Dealership is good and convinient and sales representative are helpful and nice i will recomend to all my friend and family that l Highly recomended.! Dealership is good and convinient and sales representative are helpful and nice i will recomend to all my friend and family that lexus newport did a great job on helping me to get the car i want More

beyond world class service!! The service that I have received from Newport Lexus has been beyond amazing! From service depart to sales team everyone is sooooo wonderful! I had to The service that I have received from Newport Lexus has been beyond amazing! From service depart to sales team everyone is sooooo wonderful! I had to take my car in because of a recall notice. My sc430 was almost 13 years old and still running great but little things were happening since it was reaching 170,000 miles. After my first experience at Newport Lexus i knew if i were to get a new car it would be at Newport Lexus! Soooo i finally decidee i needed a ct200h and Sangjae made the whole buying experience so wonderful and easy!!! I couldn't there til 6pm and even though Sangjae was suppose to get off by 5pm he stayed until 9pm to make sure paperwork was complete and taught us all the amazing stuff the ct200h had to offer. I definitely felt that Sangjae had my best interest in mind and he definitely went the extra mile to make sure pricing and car was right for me. I forgot my garage opener after the trade in and Sangjae drove all to my work place to deliver it! Wowie!!! Awesome work Sangjae and the whole team at Newport Lexus! And free car washes for 3 years!!! What!!!! :) More

My new NX 200t I love my new car! But more than that I love Newport Lexus! Craig and Chris are amazing. Craig was able to track down the hard to find color combinat I love my new car! But more than that I love Newport Lexus! Craig and Chris are amazing. Craig was able to track down the hard to find color combination I wanted and was able to deliver it on time and at a fair price. Their professionalism and easy going manner makes it feel as if I was buying a car from a friend and not the haggle and heartache of your usual car dealership. Craig and Chris are the reason my family drives a Lexus! Thank You Craig Jones and Chris Clark! You guys are top notch! More

Amazing service It was such a amazing experience and process my sales person Gary Kalagian was superb in explaining everything made me feel very comfortable. Every on It was such a amazing experience and process my sales person Gary Kalagian was superb in explaining everything made me feel very comfortable. Every one I met there were very helpful from sales to finance departments. Thank you for the great service I highly recommend this dealership More

Great service George was very thorough and patient in his explanation of the features of the ES300h. The car is 1 year old and was the dealer loaner. George was very thorough and patient in his explanation of the features of the ES300h. The car is 1 year old and was the dealer loaner. More

We are repeat customers. This is the third Lexus we have gotten at Newport Lexus. As always, the sales and finance people are knowledgeable, friendly and courteous. Our sal This is the third Lexus we have gotten at Newport Lexus. As always, the sales and finance people are knowledgeable, friendly and courteous. Our salesperson, Jorge Urquidez, was no exception; likewise for Steve Tibbetts, our finance guy. My wife and I are very appreciative of their patience as we can be a bit demanding at times. In addition, the dealership always seems to have the car we want. Just a top notch place to get your next car. The facility itself is always clean and inviting. More

We recommend Newport Lexus Excellent experience. Made us feel welcome. Craig knew the details about features and benefits of owning a Lexus ct200 H. The decision to buy was e Excellent experience. Made us feel welcome. Craig knew the details about features and benefits of owning a Lexus ct200 H. The decision to buy was easier because the model in stock was just what we wanted in terms of colors, condition, features, etc. The dealership really emphasizes customer service and good marketing skills. Sarah knows her stuff in the finance area and was very helpful also. It seems to us that we got an excellent deal on a special car. More