Newport Lexus

Great Experience, Excellent Service We had an appointment with Greg Brawley and the rest was history! He's a true professional and gentleman. He greeted us with a smile and answered all We had an appointment with Greg Brawley and the rest was history! He's a true professional and gentleman. He greeted us with a smile and answered all our questions - at no point was there any effort to sell to me. It was more about the relationship by getting to know us and us getting to know him. Throughout the interaction he listened and asked the right questions. He shared his personal experience with his Lexus vs. rattling off benefits and features as I was interested in the same model he drives. He made this car buying experience easy and the best I've ever had. The transaction was processed quickly and with no errors. At the end of the day, he earned our trust and I feel I met a new friend. I'd like to add that we were late to our appointment and he ended-up having to juggle clients at the end but at no time did I feel ignored as he kept me informed on next steps and it was exactly as he said it was going to be. I will recommend Newport Lexus and especially Greg to all my friends, colleagues and family. P.S. We got a chance to see a few of his fans while we there! More

Nice dealership, excellent service from Eddy Lin Newport Lexus is a nice facility. Eddy Lin is very friendly and honest. However, the post-buying process (we had issues with the car) could have b Newport Lexus is a nice facility. Eddy Lin is very friendly and honest. However, the post-buying process (we had issues with the car) could have been handled a little better. More

Great Team Work Great professional team work between sales and finance. Great experience working with the Lexus team! Great professional team work between sales and finance. Great experience working with the Lexus team! More

There's a reason I always buy from David Wilson dealers I have purchased all my Toyotas from Dave WIlson's Huntington Beach Toyota because the people have always treated me better than well, and not just fo I have purchased all my Toyotas from Dave WIlson's Huntington Beach Toyota because the people have always treated me better than well, and not just for the initial sale, but for post-sale support. So when it came time to buy my first Lexus, I went with another Dave Wilson team here at Newport Lexus. Sangjae was the first salesman to greet me, and he easily answered all of my questions about the RC F without being high pressure. Even after I told him it would be a couple months before I was ready to pull the trigger, he continued to help me by keeping an eye out for the blue RC I was looking for. When it came in, he contacted me and I came out to test drive. Eventually, even though I did not buy the RC F, he helped me work through a lease of the RC 350 and was completely professional throughout the whole process. When I am ready to buy the RC F at the end of this current lease, I hope Sangjae is still here to help me work through that purchase. More

Sangjae was perfect. This is my 4th purchase & first with Newport Lexus & first with Sangjae. It was my first experience with the "One Price" policy which I fundamentally This is my 4th purchase & first with Newport Lexus & first with Sangjae. It was my first experience with the "One Price" policy which I fundamentally disagree with. This policy is on the dealership, not Sangjae. This new policy breaks the mindset of decades that there is SOME room to negotiate on a vehicle. When a salesperson tells you the dealer no longer negotiates on the price would you believe them? This new policy puts the salesperson at a disadvantage as you don't believe them. Sangjae overcame this with his calm and positive nature. I pushed back very hard on this policy and Sangjae took all my "feedback" in stride. He stayed positive & focused on getting me into the car he knew I wanted. This new policy made me consider not shopping with Newport Lexus ever again. However, Sangjae overcame this and has earned my family's business today & in the future. I am sincerely appreciative of all of his hardwork and help. He took care of every facet of the sale. Also, I didn't see Lina's name listed anywhere. She rocks. She kept me coming back to inventory at Newport Lexus with her updates & check-ins. Very sincere & helpful. More

Great Service and Reliable Work I had great experience with Mr. Sangjae You leasing my new Lexus ES 350. Mr. You was so nice and reasonable. He explained the detail information relat I had great experience with Mr. Sangjae You leasing my new Lexus ES 350. Mr. You was so nice and reasonable. He explained the detail information relate to Lexus ES 350 to me. His friendly detailed explanation helped me to choose Lexus ES 350 comfortably. More

AMAZING. Thanks to Sangjae, I went home with the new NX F SPORT in white with black/red interior. My experience with Newport Lexus dealership has always been a Thanks to Sangjae, I went home with the new NX F SPORT in white with black/red interior. My experience with Newport Lexus dealership has always been amazing. Sangjae was genuine, friendly, patient, and extremely helpful. The car was not available in the color I wanted but Sangjae kept in constant communication with me and I ended up with the next car from the new shipment. I am extremely grateful for his help and I am excited for the new love in my life. More

Just Amazing I purchased a 2015 RX350 from Sangjae and he's so sweet and funny! Most salesmen will try to up sale and lure you into lies but he's just honest and s I purchased a 2015 RX350 from Sangjae and he's so sweet and funny! Most salesmen will try to up sale and lure you into lies but he's just honest and straight forward. He wants to get you the best deal possible and genuinely help you. I'm so happy with my purchase thank you Sangjae for all your help! :) More

Look no further Had the absolute best experience buying my new Lexus NX200t here. Sangjae helped me out and he was so nice and made the car buying process easy and no Had the absolute best experience buying my new Lexus NX200t here. Sangjae helped me out and he was so nice and made the car buying process easy and not stressful. He was not pushy or aggressive at all. They let me take my time on making my decision and helped answer all the questions I had. Their customer service was unbelievable. I don't think I will EVER buy a Lexus anywhere else! I cannot say enough good things about this dealership. Thanks Sangjae More

Great Experience My experience at Newport Lexus was fantastic. I dealt with Eddy Lin. Eddy was very friendly and easy to talk to. He was very patient and answered a My experience at Newport Lexus was fantastic. I dealt with Eddy Lin. Eddy was very friendly and easy to talk to. He was very patient and answered all of my questions thoroughly. When the dealer didn't have the exact color/configuration of car that I was looking for, he and the team had it sent for me from another dealer. He even bought me lunch while I waited for the car to arrive. The Newport Lexus dealer and service center is by far the best one I've seen in SoCal so far. Overall, it was a great experience and I would highly recommend Newport Lexus and Eddy to anyone! More