
Newport Lexus
Newport Beach, CA
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Great Experience My experience at Newport Lexus was fantastic. I dealt with Eddy Lin. Eddy was very friendly and easy to talk to. He was very patient and answered a My experience at Newport Lexus was fantastic. I dealt with Eddy Lin. Eddy was very friendly and easy to talk to. He was very patient and answered all of my questions thoroughly. When the dealer didn't have the exact color/configuration of car that I was looking for, he and the team had it sent for me from another dealer. He even bought me lunch while I waited for the car to arrive. The Newport Lexus dealer and service center is by far the best one I've seen in SoCal so far. Overall, it was a great experience and I would highly recommend Newport Lexus and Eddy to anyone! More
Craig ia amazing! Craig Jones and Aj jr. are a pleasure to work with. We will always send our friend and business to them. They both show the expertise, patience, and Craig Jones and Aj jr. are a pleasure to work with. We will always send our friend and business to them. They both show the expertise, patience, and customer service that Lexus stands for. Our business with always be with Lexus if they continue to stay with the company. Once again absolute pleasure doing business with these gentlemen. Sarah was amazing too. She made my purchase easy. Es More
GREAT CUSTOMER SERVICE! My wife and I had a great experience with Mr. Bob Minton! he was very thorough in helping us out. i loved how he handled our questions, every concern My wife and I had a great experience with Mr. Bob Minton! he was very thorough in helping us out. i loved how he handled our questions, every concern was well addressed, he is well versed in his craft, and he puts customers first. As a Financial Services broker, I can see thru him the way how I train my agents and representatives. Will surely recommend him to our family and friends! Luis and Rachell Guico 909-7315593 More
Execllent service in all aspects of sale I have been doing business with Newport Lexus from its inception. It is their excellent sales and service staff that keeps me coming back. I have nev I have been doing business with Newport Lexus from its inception. It is their excellent sales and service staff that keeps me coming back. I have never been disappointed in any way. Jorge Uriquidez even offered to drive to my house to adjust the garage remote. It is hard to think about going anywhere else even thought there is a Lexus dealership much closer to me. More
A good dealership that you can trust I got two SUV from this dealer already, one in 2009 and another one just a two weeks ago. Absolutely wonderful experience both time. The salesman was I got two SUV from this dealer already, one in 2009 and another one just a two weeks ago. Absolutely wonderful experience both time. The salesman was great, he was absolutely helpful and not being pushy. He respected my space and decision, and no pressure. Oh, it's wonderful when there's no pressure to rush into making a deal. However, if the manager could be a little more ease on the negotiable part of the whole sale process then I would said this is a five stars dealership. More
Repeat customer! Andy Tran is the man! I had a second wonderful experience at Newport Lexus with salesman Andy Tran. Andy is knowledgeable and spends an inordinate amount of time with his c I had a second wonderful experience at Newport Lexus with salesman Andy Tran. Andy is knowledgeable and spends an inordinate amount of time with his customers. He's never pushy and explains everything you need to know about the perspective automobile. Rounding out my great experience was a quick meeting with sales manager Bill Pippin. I must really like this place since I travel from Granada Hills, Ca to get there. It's about a 75 minute drive. Way to go Andy Tran and Newport Lexus. More
great internet purchase experience Wonderful experience buying my car at Newport Lexus. Customer service was great! The facility is beautiful. I submitted my inquiry via the internet an Wonderful experience buying my car at Newport Lexus. Customer service was great! The facility is beautiful. I submitted my inquiry via the internet and Eddy was my sales consultant. He worked with my specifications and budget and was willing to answer all my questions and concerns honestly. I was all set to buy my car at another Lexus dealer who was willing to beat the price at Newport Lexus, but Eddy and the rest of the Newport Lexus crew won me over with their expertise and service. This is also the place where I would want to service my vehicle so it worked out perfectly. Thank you! More
lexus is250 f sport! My experience with George was absolutely amazing. He went beyond and above to meet my expectations. I am a first time buyer and daughter whom just rec My experience with George was absolutely amazing. He went beyond and above to meet my expectations. I am a first time buyer and daughter whom just recently loss my father. I wanted share this moment of picking a car with my dad. I wasn't sure how to go about purchasing and what to look for. It was my brother's coworker that had referred us to George. All I can say is George is truly a wonderful salesman with great customer service from the very beginning to now. I am so pleased with my new Lexus. I can't thank you enough for making this experience memorable for me. Thank you! More
Repeat Customer! Bob Minton is your guy! My family and I had purchased a car from Newport Lexus in the past before and we were very pleased with the our experience here. Therefore, it only ma My family and I had purchased a car from Newport Lexus in the past before and we were very pleased with the our experience here. Therefore, it only made sense to return once we were in the market for another car. Bob was our salesperson who oversaw the whole process and ensured everything went as smoothly as possible. To say he did a great job would be an understatement. He worked with us over the course of 3 to 4 days as we browsed over their expansive inventory. The long, arduous process of buying a car barely seemed like a hassle thanks to Bob. All of our questions and concerns were met with complete professionalism and genuine care. His patience and helpfulness made navigating our choices a breeze. When we finally found the car that was right for us, he went above and beyond to get us a great bargain. It's rare to come across a salesman who genuinely keeps his customers satisfaction at heart. Bob made sure we were really happy with our choice and worked tirelessly to earn our business. It's true that the car and its specs are what drew us to make our decision. But it was Bobs unparalleled customer service with a touch of sincerity that really had us sold. More
Best car shopping experience! I think everyone kind of dreads to go car shopping but I sincerely had such a great experience! Jorge was so knowledgeable as well as personable. Very I think everyone kind of dreads to go car shopping but I sincerely had such a great experience! Jorge was so knowledgeable as well as personable. Very easy to talk to and spend time with trying to find the right car for you. Jorge is also very professional and look forward to do many more deals in the future! Lexus die hard fan and with Jorge being apart of the Newport Lexus team is an even bigger plus! Also Sarah in finance was such a doll and very helpful with helping me customize the best Options for my lease! More