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Newport Lexus

Newport Beach, CA

4.9
2,728 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,728 reviews

August 19, 2025

Zaheed was excellent. He was professional during the transaction and very patient during the tutorial More

by Garycampbell2669
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed Khacoo
Aug 21, 2025 -

Newport Lexus responded

Hello thank you for your kind review; we are happy to pass along your comments to Zaheed here at Newport Lexus! Thank you, and have a fantastic day!

August 19, 2025

Long time customer of Lexus Newport, great customer service always , very helpful , thank you Joey! More

by debra_hallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 22, 2025 -

Newport Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 19, 2025

Excellent team, service oriented! Personally Could have waited for some time, to get better deals 😋 More

by gnath123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Lozano
Aug 22, 2025 -

Newport Lexus responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 18, 2025

I like the video sent to me of my car being worked on by the tech with description of the pad measurements etc More

by Makcymark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathalie
Aug 20, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2025

My experience recently with this dealership was absolutely HORRID! Something I don't say lightly because I've been coming to this dealership for nearly 20years with different cars (yes even before More

by femid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin, Tony D'Amato, A. J. D'Amato
Aug 19, 2025 -

Newport Lexus responded

Hello Femid,   Thank you for servicing at Newport Lexus, we greatly appreciate your business. I'm very sorry to hear that you were not satisfied with your recent visit. After looking into your complaint, I have verified that your vehicle is no longer under the manufacturer's factory warranty.  We did find a CSP, which is a warranty extension, but unfortunately it does not cover all of your concerns. Any repairs preformed that are not authorized by this extension would not be covered under warranty. We sincerely apologize for this inconvenience.       Regards,     Allen Bendix, Service and Parts Director Newport Lexus | abendix@group1auto.com

August 16, 2025

I love that the service advisors aren't pushy and aggressively trying to sell services. They make sure that they address all of your concerns. I also love the video that I receive while my car is be More

by monica6287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Aug 18, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 16, 2025

Great experience from start to finish. Greg Holley is a great guy and made buying my new Lexus super easy. Highly recommend! More

by swright4774
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Holley
Aug 18, 2025 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

August 15, 2025

good services and deliver my car timely. Check in process is smooth. Nice waiting room More

by ddavid20012001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
Aug 17, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 15, 2025

This is a very trustworthy and reliable dealer car service which always goes one mile beyond what the customer expects. Kevin has assigned such a wonderful technician to service our RX 350 car. Our be More

by wendyyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl, Roberto Nunez
Aug 17, 2025 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with Kevin and team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2025

Cary from Newport Lexus was so helpful explaining many of the new features of my 2025 NX350h. He also helped setup my Homelink and paired my cellphone to my new car. I'm not tech savvy, so this helped a lot. More

by tmkishi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cary Thomas
Aug 17, 2025 -

Newport Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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