Newport Lexus

Amazing first time buying experience! This was my first car purchase and was really nervous. Eddy was really informative and patient when going over the cars with us. Eddy was able to get This was my first car purchase and was really nervous. Eddy was really informative and patient when going over the cars with us. Eddy was able to get us the best deal on our new GS F sport. During the whole process Eddy was extremely friendly and professional. Was not pushy at all and tried to help us find a car that was the RIGHT FIT for us. From start to finish, the experience was unparalleled compared to any other dealer we went to (Mercedes, BMW, Audi). When it came time to talk finances, Eddy was able to set up a plan that was right for us, which made everything that much easier! We could not believe how seamless this experience went! We are definitely recommending Eddy to all of our friends! We are so glad that we are part of the Lexus family! More

Loyal to Newport Lexus for LIFE!! Jorge & his sales manager, Chris Clark, are hands down the very BEST bet for a prospective car buyer. First of all, they're honest. To me that's of ut Jorge & his sales manager, Chris Clark, are hands down the very BEST bet for a prospective car buyer. First of all, they're honest. To me that's of utmost importance. Secondly, they're willing to go the extra mile to EARN the buyer's business. They are willing to HEAR out their prospective customer's wishes and do their absolute very best to ensure that they are able to deliver what they need to in order to satisfy the potential buyer. I strongly believe that car buying is a big decision and that it must be exciting & fun, therefore, it is critical that the process is smooth, straight forward and as sensibly accommodating as possible. I have found this to be the case at Newport Lexus for the THIRD time. I couldn't be any happier with Jorge's level of friendly professionalism, knowledge and SINCERE desire to fulfill my wishes so to make me happy and win my business! I was so pleased with the transaction from the warm greeting I received from Jorge to the unparalleled caliber of customer care every single step of the way both before my visit and during the actual car buying process. I simply can't say enough good things about my experience working with Jorge because no words can express the awesome feeling I have and the level of loyalty I feel toward the Lexus brand, the Newport Lexus Family and the Jorge as my forever sales advisor! I am beyond ecstatic and extremely satisfied with Jorge, Chris & Newport Lexus... Not to mention that I adore my new silver CT200h!! I will give my highest endorsement of Jorge at Newport Lexus to anyone & everyone that crosses paths with me because I want others to find the car buying process as wonderfully delightful and ENJOYABLE as I have! People often confuse car buying with dealing with "snakes" and "sharks" and deem it to be stressful, frustrating and exhausting but I am certain that sales advisors like Jorge will, one by one, change the spirit people have regarding buying a new car and give it a positive spin. In fact, I've already spoken to a dear friend of mine who practices law in Newport Beach and he's coming in to see George next week about getting out of his lease and into a new Lexus! Please know how much I appreciate the opportunity to buy a car from Newport Lexus and how pleased I am with Jorge. I'm forever grateful and in love with my car! Thank you thank you thank you Jorge! Loyal to Lexus FOREVER!! More

AMAZING EXPEIRENCE! I walked into lexus and was greeted by Jorge Urquidez. I wasnt sure what I wanted and Jorge was great helping me and was very patient in helping me fi I walked into lexus and was greeted by Jorge Urquidez. I wasnt sure what I wanted and Jorge was great helping me and was very patient in helping me find exactly what I needed that would afford my budget. He got me into a great lease and best part it was fast and efficient. I would definetly reccomend this dealership to all my friends and family. If you want a great salesman go see Jorge he was AMAZING! More

Purchase Experience Our purchase experience at Newport Lexus was fantastic. Everyone from Tony D'Amato the General Sales Manager to Craig Jones our Sales Consultant to G Our purchase experience at Newport Lexus was fantastic. Everyone from Tony D'Amato the General Sales Manager to Craig Jones our Sales Consultant to Greg Lawson our Finance Manager was exceptional. The professionalism shown by these gentlemen and everyone else we met at the dealership was outstanding. More

Best experience ever I was extremely satisfied with the level of attention and the super customer service given by Craig. I have purchased numerous vehicles in the past at I was extremely satisfied with the level of attention and the super customer service given by Craig. I have purchased numerous vehicles in the past at other dealerships and my experiences have been horrific. Not the case with Newport Lexus or Craig. He has made me think otherwise and I will be returning in the near future to purchase another vehicle from him. More

Great service This is my #3 cars with Lexus. - Great car with great service. - Sale manager was very helpful. - I will recommend Lexus to my friends and family. This is my #3 cars with Lexus. - Great car with great service. - Sale manager was very helpful. - I will recommend Lexus to my friends and family. Thank You?? More

Buying a GX460 from Craig Jones We highly recommend buying a Lexus from Craig Jones. He is well-informed, articulate, respectful and humorous. He found the exact SUV, color, comfort We highly recommend buying a Lexus from Craig Jones. He is well-informed, articulate, respectful and humorous. He found the exact SUV, color, comforts, and extras we desired, while keeping us informed with emails and phone messages. This is the Fifth Lexus we have leased from Craig Jones and as usual were extremely satisfied with his efficiency and the entire experience. More

Experience Great experience pleasant knowledgable staff courteous and respectful, tranperancy was the name of the game. No hassle sale , all options were present Great experience pleasant knowledgable staff courteous and respectful, tranperancy was the name of the game. No hassle sale , all options were present on the car , the car requested was present in their inventory which made it a lot easier More

Integrity and Commitment to Service I have been doing business with the people of Newport Lexus for over 10 years. My experience with the people who work there at all levels has been ex I have been doing business with the people of Newport Lexus for over 10 years. My experience with the people who work there at all levels has been excellent. Yesterday I bought my 3rd car there. The entire process was executed with professionalism and precision. The people who assisted me in buying my car showed depth of knowledge, integrity, and commitment to service. I owe the successful outcome of my purchase to the efforts of Bill Pippin, Craig Jones and Sarah Engel. In the future I look forward to maintaining my relationship with Newport Lexus and will continue to recommend the dealership to my family, friends, and business associates... More

Smooth experience at Newport lexus My over all experience with Newport Lexus was great! Everyone is very friendly and not pushy. I went to Cerritos Lexus and it was very busy and sales My over all experience with Newport Lexus was great! Everyone is very friendly and not pushy. I went to Cerritos Lexus and it was very busy and sales people seemed overwhelmed! Newport Lexus was calm, smooth and they gave me a better deal! More