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Newport Lexus

Newport Beach, CA

4.9
2,319 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,319 reviews

December 01, 2024

Was not a good experience; Rep handling, finance tactic selling insurance for tire and service. Few issues with programing . Better to buy from BMW certified car. More

by Allan S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sara
Dec 03, 2024 -

Newport Lexus responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Tony D’Amato Newport Lexus tonydamato@newportlexus.com

November 30, 2024

Prompt response and they provided me great service in a timely manner and with a smile. More

by wwest1519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Dec 01, 2024 -

Newport Lexus responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2024

Friendly attentive, responsive, tall, brave, charming, big, fast, cool, patriotic, calm, suave, elusive, agile, svelte. More

by Garyliebman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Vance Remmey
Dec 01, 2024 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2024

Good service, skilled in business, patient in answering questions from customers, very good dealer. Thanks! More

by Tiger Yang
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Porrett
Nov 29, 2024 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 28, 2024

I like Kevin for my Lexus Service man since I had my previous Lexus RC. He is a professional and has a sense of humor. I am sure a lot of customers like him since he is always busy. This time I purchase More

by Happy Lexus Customer
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Nov 29, 2024 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2024

Had a great and easy service experience for my 5k mile service, highly recommend newport Lexus! More

by sbarvarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Nov 29, 2024 -

Newport Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2024

Newport Lexus has a very clean and welcoming. All the staff I encountered were friendly and willing to help. More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I worked with Mr.Kelly Barry and Dalton at the finance. I wish I could give them both more than 5 stars for their expertise and patience!
Nov 29, 2024 -

Newport Lexus responded

Hello Jen, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2024

Pleasant environment. Service rep Kevin is very knowledgeable and accommodating. Car is returned clean. I am well satisfied. More

by hmansour8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Nov 29, 2024 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2024

If you go to another dealer first, you will appreciate the professionalism and courtesy of Newport Lexus even more. Everyone there from the friendly greeters, sales people to the finance and insurance ma More

by tcbergie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Johnson, Bobby Sento, Joey Wilchek, Chris Porrett, A. J. D'Amato, Martin Roach, Vance Remmey, Jorge Valdez
Nov 28, 2024 -

Newport Lexus responded

Hi, we are happy to have provided you with such a positive experience! Thanks for the recommendation, and have a fantastic day!

November 26, 2024

Have never had a better experience! ! Zaheed was phenomenal ! Incredibly knowledgeable and forthright about what I really needed. Joe in finance was the same! Couldn’t imagine a more se More

by kettabrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed Khakoo
Nov 28, 2024 -

Newport Lexus responded

Hi, thank you for your positive comments about Newport Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

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