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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
2,367 Reviews
Call Dealership (949) 477-7107
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3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,367 reviews

November 07, 2024

Kevin is on top of providing great service. I like the videos they send from the mechanic and text updates. More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
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Nov 09, 2024 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Newport Lexus!

November 07, 2024

Great. Service personnel was very helpful. And kept me informed. Be back again as usual More

by fred.droz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
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Nov 09, 2024 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2024

Newport Lexus goes above and beyond! From being greeted by the welcoming staff to Mitch is sales to Joey in service, unbelievable customer service! More

by Darryl D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Nov 09, 2024 -

Newport Lexus responded

Hi Darryl, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2024

It is clean, quick, efficient and very friendly. The associates are knowledgeable and very helpful in explaining issues and questions I had about getting my car serviced More

by Pat Diener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessel 5-star
Report | Print
Nov 09, 2024 -

Newport Lexus responded

Hi Pat, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2024

Offered coupon for oil change. Did the work and even got a loaner. Kevin Nessl is a great service writer very nice and accommodating. More

by karen.chronley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Report | Print
Nov 09, 2024 -

Newport Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. If you have any further questions, please give us a call. We're always happy to help!

November 05, 2024

Very clean and friendly place. Sales/services persons are very knowledgeable and gave excellent support to customers. More

by V L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
Report | Print
Nov 09, 2024 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2024

I have been coming here for over 10 years getting my vehicles serviced. Sean TaFoya has provided me with outstanding customer service through out the years. Sean always goes above and beyond with always More

by AnaMaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Sean Tafoya
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Nov 07, 2024 -

Newport Lexus responded

Hi Anamaria, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2024

Joey with NB Lexus service dept is the absolute best! Quick to respond to any of my questions and equally as quick to get my problems solved. He’s an asset NB Lexus! More

by JGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Nov 06, 2024 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 03, 2024

Joey is always a pleasure to work with. Always courteous and friendly. Provides realistic expectations and communicates any updates. More

by Jennpigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Nov 05, 2024 -

Newport Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

I bought my Lexus RX 350 from Mark Holley, all great service!! He was not pushy and we are satisfied! More

by Fran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Holley, Youssef Al-Moussawi
Report | Print
Nov 04, 2024 -

Newport Lexus responded

Hello Fran, thank you for your kind review; we are happy to pass along your comments to Mark here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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