
Newport Lexus
Newport Beach, CA
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This is a very trustworthy and reliable dealer car service which always goes one mile beyond what the customer expects. Kevin has assigned such a wonderful technician to service our RX 350 car. Our be service which always goes one mile beyond what the customer expects. Kevin has assigned such a wonderful technician to service our RX 350 car. Our best thank-you to the Technician who served our car on August 9th, Saturday. More
Cary from Newport Lexus was so helpful explaining many of the new features of my 2025 NX350h. He also helped setup my Homelink and paired my cellphone to my new car. I'm not tech savvy, so this helped a lot. the new features of my 2025 NX350h. He also helped setup my Homelink and paired my cellphone to my new car. I'm not tech savvy, so this helped a lot. I still have questions about certain features of the car, and Cary has been very responsive in answering my questions. Thank you Cary and Newport Lexus! More
Newport Lexus is the best in commutable distance! Twice now technicians have focused on details. A sunshade fix wasn’t done right earlier this year. Today, some clips holding felt covers in place Twice now technicians have focused on details. A sunshade fix wasn’t done right earlier this year. Today, some clips holding felt covers in place on the under carriage weren’t in place causing a return for repair! New steering control arm appeared like I had run over something and I had only had my car back for 1hr. Service writers (not sure of their job titles) have always been very helpful and mostly non-judgemental. If I need a dealer visit for anything, it’s definately Newport Lexus! More
A positive greeting upon arrival. Personal advisor in listening to my concerns and needs. Undercarriage video was thoroughly reviewed. First time to this beautiful dealership. 👏👍 Personal advisor in listening to my concerns and needs. Undercarriage video was thoroughly reviewed. First time to this beautiful dealership. 👏👍 More
My experience at Newport Lexus was top notch! Everyone I encountered was personable and knowledgeable. Chris Clark was excellent in taking the time to show me the functionality of my car as well Everyone I encountered was personable and knowledgeable. Chris Clark was excellent in taking the time to show me the functionality of my car as well as getting the apple play connected!! More