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Newport Lexus

Newport Beach, CA

4.9
2,543 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,543 reviews

August 15, 2025

good services and deliver my car timely. Check in process is smooth. Nice waiting room More

by ddavid20012001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
Aug 17, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 15, 2025

This is a very trustworthy and reliable dealer car service which always goes one mile beyond what the customer expects. Kevin has assigned such a wonderful technician to service our RX 350 car. Our be More

by wendyyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl, Roberto Nunez
Aug 17, 2025 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with Kevin and team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2025

Cary from Newport Lexus was so helpful explaining many of the new features of my 2025 NX350h. He also helped setup my Homelink and paired my cellphone to my new car. I'm not tech savvy, so this helped a lot. More

by tmkishi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cary Thomas
Aug 17, 2025 -

Newport Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2025

No, I already wrote a survey review today. Go read that one for Newport Lexus! More

by donbroose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Aug 13, 2025 -

donbroose responded

Hey, this part is xxxxxxxx! I already filled out your survey and you hit me with it again. Then you get junk answers for a response!

Aug 13, 2025 -

donbroose responded

No, a message Is Not required if I already filled out this survey today!

Aug 26, 2025 -

Newport Lexus responded

Thank you for your feedback. We are sorry you felt pressured to leave a DealerRater review. Your experience is important to us and we will review this process.

August 13, 2025

Joey was so helpful in getting my car serviced! He really listened to what my problem was and assisted in every way! More

by briannasargent2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 13, 2025 -

Newport Lexus responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2025

Newport Lexus is the best in commutable distance! Twice now technicians have focused on details. A sunshade fix wasn’t done right earlier this year. Today, some clips holding felt covers in place More

by donbroose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl **, Chris Cortez, Rich Goode, Vance Remmey, Alex Alcala
Aug 15, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2025

Very pleasant place to do business with. They were fast and efficient and I think they did a good job. More

by Mwolfson.hb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
Aug 16, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2025

Alejandro took great care of us, would go back just for the exceptional customer service. Thank you! More

by kaylee.vazquez
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro, 5 Stars
Aug 13, 2025 -

Newport Lexus responded

Hello, we're happy you found Alejandro to be so supportive during your experience here at Newport Lexus. If you have any further questions, please don't hesitate to reach out!

August 11, 2025

A positive greeting upon arrival. Personal advisor in listening to my concerns and needs. Undercarriage video was thoroughly reviewed. First time to this beautiful dealership. 👏👍 More

by rmontene718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnson, Peter Perez, Arlyn Apodaca, Joey Wilchek, Roberto Nunez, Melissa Alarcon, Martin Roach, Rudy Esqueda, Jorge Valdez
Aug 12, 2025 -

Newport Lexus responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2025

My experience at Newport Lexus was top notch! Everyone I encountered was personable and knowledgeable. Chris Clark was excellent in taking the time to show me the functionality of my car as well More

by Mae Seki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Aug 12, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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