Back

Newport Lexus

Newport Beach, CA

4.9
2,543 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

Directions

By Type

Showing 2,543 reviews

August 11, 2025

Zahid was excellent throughout the entire process. He was very thorough and detailed providing information about my new car and was able to provide a price that was fair. More

by rajvipatel694
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahid
Aug 12, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

They were very attentive, helpful and made my time there easy with any questions answered. More

by 4lindab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez - great service!
Aug 10, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2025

This is my third purchase with Chris Clark at Newport Lexus. Excellent customer service and always exceeds expectations. More

by rayoflight31013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Aug 10, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

The most pristine facility & professional staff I’ve ever affiliated for the service to my car!!! More

by LexusNX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 11, 2025 -

Newport Lexus responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 07, 2025

Excellent and professional, the proceess was highly efficient and seamless. Will defunct recommend to others More

by Craig I
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cary Thomas
Aug 09, 2025 -

Newport Lexus responded

Hi Craig, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 05, 2025

The Dealer is very good but the Advisor no good his name ALI SHEKEB he cheats More

by Quyenvu99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALI SHEKEB 155707
Aug 06, 2025 -

Newport Lexus responded

Thank you for sharing your experience with us. I sincerely apologize we did not provide the level of customer service we strive to provide for our guests. Unfortunately, I am unable to find you in our system. Please reach out to me or our Service Manager, Roberto Nunez, so we can learn more about your experience and what we can possibly do to resolve this concern.     Allen Bendix, Service and Parts Director Newport Lexus | 949-477-7053 | abendix@group1auto.com

August 05, 2025

I bought my 2013 ES300H new at Newport. I’ve serviced it every 5000 miles. I wouldn’t consider taking it anywhere else. More

by John T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Aug 06, 2025 -

Newport Lexus responded

Hi John, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2025

Jonathan Bishop did a great job. He was on top and kept me informed for my repair's More

by jlg4140
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
n/a
Aug 04, 2025 -

Newport Lexus responded

Hello, we're happy you found Jonathan to be so supportive during your experience here at Newport Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

August 02, 2025

As always the service was excellent the staff was friendly and extremely knowledgeable. Zaheed made this purchasing experience wonderfull More

by mdb71072
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed, Tony D'Amato
Aug 03, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2025

Always provide great diagnostics and a very professional service consultant staff. Work authorized is always done correctly. More

by chriscalano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
Aug 03, 2025 -

Newport Lexus responded

Hello Chriscalano, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Newport Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
5
...