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Newport Lexus

Newport Beach, CA

4.9
2,315 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,315 reviews

April 22, 2025

We have had 8 Lexus vehicles ,from 3 different dealers, Newport Lexus Joey Wilchek in service along with Joe Ehlert sales manager are 2 of the best . More

by kaurelio20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Apr 24, 2025 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

Chris was very professional and accommodating. Outstanding service. Needed service on short notice and he facilitated service. More

by joellenchatham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
Apr 24, 2025 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 22, 2025

Evaluated the symptoms of my 2012 - 460LS operation and provided a thorough evaluation report. Service Advisor Kevin Nessl was very helpful in communicating between the Mechanics and the Customer. Bottom More

by williammuzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin P. Nessl
Apr 25, 2025 -

Newport Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 22, 2025

Kevin did everything right and even gave my dog treats. Friday at noon I made the 25k appointment with Claudia for 1 PM out at 3 PM. Washed and cleaned inside great job. More

by Reds car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Apr 25, 2025 -

Newport Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 21, 2025

Jonathan was so very helpful And pleasant He offered to help me in any way!! He knows the Lexus cars very well He suggested one additional item for repair and explained it to me in a way that I as a More

by bbockmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 22, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2025

Great dealer, Chris our service advisor treated us as a family. Excellent customer service, great service. More

by Eswin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 21, 2025 -

Newport Lexus responded

Hi Eswin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2025

Chris Cortez always provides me with an excellent service. Recommend him and Newport Lexus highly More

by Tushar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
Apr 21, 2025 -

Newport Lexus responded

Hi Tushar, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2025

I had good experience and satisfied with the results of this referral. Good , responsive and reliable man . More

by Goshtasbi.ahmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Marco was in duty at that time , and he did the job perfectly.
Apr 22, 2025 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2025

The staff is really top of the line. I never felt overwhelmed and the purchase was so flawless that even my kids were never bored More

by Estebancarbajal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Kato
Apr 19, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 18, 2025

I dealt directly with Dick Ogan of Good Leasing and Sales in Sacramento. As usual, Dick provided outstanding service. More

by jfbellotti
Recommend Dealer
Yes
Employees Worked With
Dick Ogan is not an employee of Newport Lexus
Apr 21, 2025 -

Newport Lexus responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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