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Newport Lexus

Newport Beach, CA

4.9
1,786 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,786 reviews

August 05, 2019

Very happy customer Joey was very nice, quick, efficient, and made sure I had all I needed. I will definitely continue to come to Newport lexus for all my service needs. More

by Kta1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 06, 2019 -

Newport Lexus responded

We strive everyday to make the car-service experience as seamless as possible, and we're so happy to know that Joey was able to do that for you! We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 03, 2019

Service Tech The Service Technician was very good. He made sure all of my service requests were completed and followed-up with me during along the way. He was ve More

by HomeFinder1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 05, 2019 -

Newport Lexus responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks again! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 02, 2019

Customer Service orriented I have owned a Lexus for 2 years now and I am very pleased with the service that is provided to me. I don't see myself in any other vehicle. More

by OCDodgerDiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Aug 02, 2019 -

Newport Lexus responded

We want nothing but the best for our customers and we're so happy you had such a great experience with us! We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 02, 2019

Beyond my expectations I had the best time picking out my car and Don Andrade was so perfect, and his understanding of the car and my needs I can’t say enough about the qua More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Andrade
Aug 05, 2019 -

Newport Lexus responded

Hi Greg, Thank you so much for choosing us here at Newport Lexus! Your 5-Star Review is much appreciated! We know that buying a new car can sometimes be difficult, and we’re so glad that Don was able to make your experience a positive one! Please feel free to let us know if we can help you with anything else in the future! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 01, 2019

Painless Experience and Great Customer Service Getting into another lease with Newport Lexus was a painless experience. Scott was the best! He was patient, friendly, and worked hard to get me the b More

by KC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Asehfi, Anita Rami
Aug 02, 2019 -

Newport Lexus responded

Hi KC, Congrats on your new RX 350 and welcome to the Family! Scott is an outstanding asset to us here and always makes sure our customers go home happy. Glad you had a great experience. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 30, 2019

AWESOME service Joey is the best! I emailed him to set up an appointment for my Lexus 10K mileage service on Friday afternoon. The process of checking in was super qu More

by Ing1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jul 30, 2019 -

Newport Lexus responded

We couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Joey provided just that to you. We look forward to doing business with you again in the future! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 28, 2019

Excellent customer care They provided amazing customer service as well as the sales man Scott was great and really pushed to get the price of my dream car to where it worked More

by Tiffany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 29, 2019 -

Newport Lexus responded

Hi Tiffany, Your review is why we do what we do. Thank you so much for reaching out to us. Scott is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We look forward to working with you again. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 28, 2019

Lexus RX350 I just bought a new RX350 at NB with Omo’s assistance. He convinced me to buy the car when I just initially wanted yo test it. I think I got a good de More

by HL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Mo Qureshi
Jul 29, 2019 -

Newport Lexus responded

We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Thank you so much for choosing us, and please stop by in the future to let us know how your new RX350 is treating you! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 26, 2019

Excellent experience The entire experience was so easy and the people involved were excellent in hospitality, service, knowledge and accommodating. There was always an ans More

by Satisified
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Mo Qureshi
Jul 26, 2019 -

Newport Lexus responded

We cannot thank you enough for this amazing 5-Star Review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We hope you're enjoying your new vehicle so far and please feel free to ask, should you ever have any questions! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

July 23, 2019

Regular service & four new tires I have always received effective and courteous service. The Service Consultant I work with explains any questions I have and advises me what services More

by janb
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jul 23, 2019 -

Newport Lexus responded

Your review is why we do what we do. Thank you so much for reaching out to us. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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