
Newport Lexus
Newport Beach, CA
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Gary the salesman and Raphael were amazing! This is the 2nd car I purchased from them and I would make the 45 min. Drive to do it again if I needed to. They always go out of their way to make s This is the 2nd car I purchased from them and I would make the 45 min. Drive to do it again if I needed to. They always go out of their way to make sure I get exactly what I want in the car. More
The service was done promptly and thoroughly. The dealership has several comfortable areas for waiting. The car was washed before being turned over The dealership has several comfortable areas for waiting. The car was washed before being turned over More
Everyone was very helpful and were very honest and upfront with our purchase We appreciate Anthony and finding us the exact car we were looking for upfront with our purchase We appreciate Anthony and finding us the exact car we were looking for More
Kelly was great. He showed us everything we wanted to see and helped us make the right decision. Everyone was very friendly. He showed us everything we wanted to see and helped us make the right decision. Everyone was very friendly. More
My 1st Service experience - initial 6-month checkup. Kevin was great! One small gripe. 4:15 appointment. Check in was smooth. Based on estimated length of service, I decided to wait. I received a text Kevin was great! One small gripe. 4:15 appointment. Check in was smooth. Based on estimated length of service, I decided to wait. I received a text at 4:41 that “Inspection was all green”. Outstanding! Vehicle was returned to me at 6:15, unwashed. Not a big deal. More
I come here because of the customer service period! Kevin Nessl is our go to service advisor. We’ve been going to service our Lexus with Kevin for at least 8yrs. When we come to get the car, if he Kevin Nessl is our go to service advisor. We’ve been going to service our Lexus with Kevin for at least 8yrs. When we come to get the car, if he is busy with another customer the other service advisors step up to help me pay and get my car. More