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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
2,410 Reviews
Call Dealership (949) 477-7107
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3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,410 reviews

July 31, 2024

Great dealership. Knowledgeable sales personnel. Beautiful service lounge. Large selection of vehicles to chose from. More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
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Aug 02, 2024 -

Newport Lexus responded

Hi Roger, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

Very professional, respectful, prompt with their response. Highly recommend. Definitely going back if I need another car. More

by Pejman_behin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Ghassemi, Nasser Naderi
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Aug 02, 2024 -

Newport Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

Great service when I came in for the appointment. Quick and friendly to get out. More

by jesserh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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Aug 02, 2024 -

Newport Lexus responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2024

Joey is always there to help. He takes great care of me and my car. Always on top of things. More

by kince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Jul 31, 2024 -

Newport Lexus responded

Hi Kince, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2024

The NB Lexus dealership is great. Their staff are professional, knowledgeable and kind. The service is outstanding. I am a loyal customer because of the great customer service. More

by rstiffle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Aug 01, 2024 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2024

Professional dealing without pressure to do this and do that. Nice job with friendly service rep More

by Marcycook123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Jul 29, 2024 -

Newport Lexus responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Newport Lexus

July 27, 2024

The service department was excellent. Peter was especially helpful. he also directed me to the parts department for a possible replacement for my antenna, and that department was very hel More

by ddrysdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez, Jorge Valdez
Report | Print
Jul 29, 2024 -

Newport Lexus responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 25, 2024

My service experience was great. Kevin was knowledgeable and very helpful and expertly explained the service packages that we purchased when we bought our car. More

by jstenstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jul 26, 2024 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

Jonathon was very helpful and personable. I rated the dealership a 4 out of 5 because they changed the policy of allowing you to borrow a car when you need any type of service to only major s More

by Mrtumbarello
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathon Bish
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Sep 06, 2024 -

Newport Lexus responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Tony D'Amato General Manager tonydamato@group1auto.com

July 23, 2024

Kevin was great, as usual. He was patient and answered all questions and was Knowledgeable about warranties which was very helpful. More

by Richard Knecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin - service
Report | Print
Jul 24, 2024 -

Newport Lexus responded

Hi Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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