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Newport Lexus

Newport Beach, CA

4.9
2,405 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,405 reviews

May 23, 2025

Since I haven't used the car for more than half a year, I came over to do a routine checkup of the engine and other things; Robert, who received me, was very nice, asked me carefully and thoughtfully about m More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
May 25, 2025 -

Newport Lexus responded

Hi Albert, we're happy you found Robert to be so supportive during your experience here at Newport Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2025

Great service always. Joey is a great service rep. Seems to always fit my schedule as well. More

by Jorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 24, 2025 -

Newport Lexus responded

Hi Jorg, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2025

Joey was personable and efficient. I appreciate the service and the way he addressed the issues. More

by Brooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 24, 2025 -

Newport Lexus responded

Hello Brooke, we're happy you found Joey to be so supportive during your experience here at Newport Lexus. We do hope we can be of assistance in the future. Take care!

May 21, 2025

Top notch service from the first call, ready at the appointed time, great service and excellent customer care More

by jbabagoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 23, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 21, 2025

Newport lexus has one of the best luxury service center in south California and I am very happy for it . More

by Nick.nader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 23, 2025 -

Newport Lexus responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

Always excellent service. Peter is a great service rep. Great communication and explains everything very thoroughly. More

by kimavery180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
May 23, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2025

Very professional, prompt service and within estimate, and price was very reasonable - considerably below what I expected. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
May 22, 2025 -

Newport Lexus responded

Hi Dave, thank you so much for your positive comments about Newport Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

Simple, easy, convenient and fast service. Thumbs up for the service rep, Peter - Really enjoy having high quality service work! More

by ben_chang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
May 23, 2025 -

Newport Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Peter here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2025

Joey has been handling my service for over 15 years and five LS vehicles. He is the best! More

by Clint Hubbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 22, 2025 -

Newport Lexus responded

Hello Clint, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2025

Convenient, professional, good pricing, friendly, fast service, easy to schedule and get updates. Joey is outstanding. More

by Tedshown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlyn passed away., Joey Wilchek
May 21, 2025 -

Newport Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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