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Newport Lexus

Newport Beach, CA

4.9
2,543 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,543 reviews

August 02, 2025

My first experience at this service department was great. Joey was very thorough and friendly answering all my questions. For all those I encountered and worked on my care thank you for your excellent and More

by DianaZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 03, 2025 -

Newport Lexus responded

Dianaz, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2025

Big shout out and thank you to Newport Lexus for my brand new car making my dreams come true. It was an excellent experience from start to finish, especially dealing with our associates, Zaheed and his team! More

by Vmcigliano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed
Aug 03, 2025 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2025

I had a great experience at your dealership, an excellent customer service with friendly attitude and deep knowledge , patience and very understanding and listening… I definitely recommend your dealership More

by sbakian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahed and Rafeal
Aug 03, 2025 -

Newport Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 01, 2025

I had a great experience at Newport Lexus. Everyone was extremely professional and ready to help find the right car for me. More

by sheila.anaya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Clark gets 5 stars!
Aug 03, 2025 -

Newport Lexus responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

July 31, 2025

Lexus repair service listened to my issues and what I believed was the issue with my car and offer loans so I can immediately address the issues and give me loaner car to get back on the road. More

by Ketchup2829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Bishop
Aug 03, 2025 -

Newport Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 31, 2025

Easy to make appointments online. Fast service at the dealership. Price of service was exactly what was quoted. Service associate was great and easy to work with. More

by Lmnd98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 01, 2025 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2025

Great service, great attitude and very accommodating of my requests. Enjoy shuttle service to work as well and pickup. Jonathan bishop is best! More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan bishop
Aug 03, 2025 -

Newport Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 31, 2025

I am always impressed with how consistently professional, friendly and accommodating. The employees at Newport Lexus are. The cleanliness of the facility is also most impressive. More

by LF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie and whoever serviced my car, I apologize I don’t know their name
Aug 03, 2025 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We hope you have a great day!

July 31, 2025

Fast service at the dealership . Service associate was great and easy to work with. Salesman is very nice and helpful More

by tiffanythnguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grey Holley
Aug 03, 2025 -

Newport Lexus responded

Hi, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 30, 2025

This was a great service experience, they were prompt polite and gave me a loaner I didn’t expect since it was last minute repair More

by Jess.mrrqn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
Jul 30, 2025 -

Jess.mrrqn responded

Thank you for the help NPL! Always appreciate it

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