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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
2,408 Reviews
Call Dealership (949) 477-7107
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3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,408 reviews

July 22, 2024

Super easy and stress free process with everyone at the dealership. Very friendly and courteous and more than helpful… I will purchase my next Lexus at same dealership… More

by Cyndi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
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Jul 26, 2024 -

Newport Lexus responded

Hi, thank you for sharing your positive experience! Until the next time we meet, take care!

July 20, 2024

I been here couple service customers service and staff very nice and friendly thank you More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon
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Jul 22, 2024 -

Newport Lexus responded

Hi Dan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2024

Newport Lexus continues to provide excellent service and support. My service consultant, Joey Wilchek, always provides great customer support. And everyone throughout the dealership is helpful too. More

by tonydestefano1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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Jul 20, 2024 -

Newport Lexus responded

Hi, we are very happy Joey Wilchek could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2024

Love working with Peter and the team at Newport Lexus. They make the experience so seamless and easy. More

by dhoshi1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
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Jul 19, 2024 -

Newport Lexus responded

Hello, we appreciate your positive review about your recent experience with Peter! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2024

I was very happy with my service today. Peter Perez was very helpful and professional. He kept me informed with additional problems that needed attention to the original plan. (New tires an More

by Nmizig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
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Jul 18, 2024 -

Newport Lexus responded

Hi, we're happy you found Peter to be so supportive during your experience here at Newport Lexus. We do hope we can be of assistance in the future. Take care!

July 17, 2024

Helpful efficient informative no xxxxxxxxx Joey Kato is great will use again for next car More

by Vlazere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Kato
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Jul 18, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joey here at Newport Lexus! Until the next time we meet, take care!

July 17, 2024

15 minute-20 minute wait to get service, even after making appointment on line and being early More

by dnrtechnology
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan
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Jul 19, 2024 -

Newport Lexus responded

dnrtechnology, Your feedback is valuable to us as it helps us identify areas for improvement. We will review our appointment scheduling process to ensure that it becomes more streamlined and responsive to our customers’ needs. Our goal is to provide prompt and efficient service, and we are committed to making the necessary adjustments to achieve that. Tony D'Amato General Manager tonydamato@group1auto.com

July 16, 2024

The staff is friendly and sensitive to the customers needs. Gary Kalagian is a great sales person. More

by Judi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian
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Jul 16, 2024 -

Newport Lexus responded

Hi Judi, thank you for your kind review; we are happy to pass along your comments to Gary Kalagian at Newport Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2024

Greg Brawley is the best salesman ever. I always have the best experience when leasing my new car. Which has been plenty of them from Newport Lexus. It was a pleasure meeting Dalton in fina More

by Lizet97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton finance, Greg Brawley
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Jul 18, 2024 -

Newport Lexus responded

Hi, thank you for taking the time to leave a review for us at Newport Lexus. We're happy we could meet your expectations! We hope to see you soon!

July 14, 2024

Marco Soto did an excellent job providing quick and prompt service. He is responsive and answered all my questions. I highly recommend him to anyone. I look forward to working with him again. Your Lexu More

by hihenryc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Soto
Report | Print
Jul 15, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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