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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
2,407 Reviews
Call Dealership (949) 477-7107
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3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,407 reviews

July 13, 2024

Always courteous and prompt. Representative was accommodating and made sure I was aware of the condition of my car. More

by hazelwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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Jul 14, 2024 -

Newport Lexus responded

Hi Hazelwest, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 13, 2024

Excellent service. Although service rep was new (2 1/2 months, he was able to answer all my qy. More

by Smoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soto, Marco
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Jul 14, 2024 -

Newport Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 12, 2024

Best customer service and very patient. I was able to get the car I wanted. More

by Giocruz97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Troxler
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Jul 14, 2024 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2024

Dealership was very honest and transparent and made for a smooth, enjoyable car buying experience. More

by blakebearden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Stayberg - 5 stars!!
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Jul 12, 2024 -

Newport Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2024

Joey is always very professional and service oriented. I really appreciate his high-level of communication as well. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Jul 11, 2024 -

Newport Lexus responded

Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We do hope we can be of assistance in the future. Take care!

July 10, 2024

Was difficult to reach. But finished the job. I hope next time they stick to the initial cost and not find other things to cost me more than the requested service. More

by saabas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Soto
Report | Print
Jul 11, 2024 -

Newport Lexus responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2024

Joey Kato is a very great salesman. I’m very pleased with his work. He is very honest and I’m glad I got a chance to meet him. I definitely recommend him for anyone who needs a car. More

by Truongtien2826
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey kato
Report | Print
Jul 10, 2024 -

Newport Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 08, 2024

I come to Newport Lexus because of the service department and Joey is my person. Greg is awesome too. I’ve bought a couple cars from him in the process of buying another one right now waiting for it to come More

by gammajerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Joey Wilchek
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Jul 10, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We look forward to your next visit! Take care!

July 07, 2024

Amazing customer service! Very helpful and friendly. Everyone that helped us were extremely knowledgable and helpful! More

by Jauna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Barry Joey Ehlert and Joey in finance.
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Jul 08, 2024 -

Newport Lexus responded

Hi Jauna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2024

Sean Tafoya is an excellent Service Advisor! He is always helpful and takes care of all of our needs. He should be commended and highly compensated! More

by Jan F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Report | Print
Jul 08, 2024 -

Newport Lexus responded

Hi, thanks for your praise and kind comments about Sean. Feel free to reach out to us if you need anything. Have a wonderful day.

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