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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
2,408 Reviews
Call Dealership (949) 477-7107
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3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,408 reviews

July 06, 2024

Sean Tafoya is an excellent Service Advisor! He is always helpful and takes care of all of our needs. He should be commended and highly compensated! More

by Jan F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
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Jul 08, 2024 -

Newport Lexus responded

Hi, thanks for your praise and kind comments about Sean. Feel free to reach out to us if you need anything. Have a wonderful day.

July 05, 2024

Very efficient very clean very organized I’ve got good service there and quick and a thorough inspection of the car. Makes us feel safe driving it. More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
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Jul 10, 2024 -

Newport Lexus responded

Hi George, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2024

I'm very pleased to have done business getting my Lexus with Zaheed Khakoo. His knowledge helped me get what I wanted. He continues to follow up with any questions I may have.... I thank Zaheed for his ass More

by Mauricio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed Khakoo
Report | Print
Jun 24, 2024 -

Newport Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 20, 2024

The service was outstanding / exemplarary. It went way beyond of what I was expecting.... good job!!!! More

by DowRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Jun 22, 2024 -

Newport Lexus responded

Hi, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Newport Lexus!

June 19, 2024

The maintenance program at Newport Lexus is excellent and the staff there is very professional. More

by tandpkincaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Report | Print
Jun 20, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2024

Excellent teamwork start to finish. Thanks for detailed evaluation before and after and personal touch! I appreciated the interest and care of my older SUV which is a gem and deserves t More

by Dmartino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Marco
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Jun 20, 2024 -

Newport Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2024

Our Service consultant, Marco Soto, did a superior job reviewing our service history and recommending a service program appropriate for our auto. More

by Frustrated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Soto
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Jun 20, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

Great Service and keeps you posted on what is happening with your car. They are very communicative and respond quickly. More

by Lynnaprilh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
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Jun 19, 2024 -

Newport Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

Thanks for Friendly and very welcome and care , on time for promises Good customer service More

by Vuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam Cahill
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Jun 19, 2024 -

Newport Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

Liam in service was great. Fast, efficient and great customer service. Zaheed was also great and very friendly. Would highly recommend. More

by spotgoddess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam Cahill, Zaheed Khakoo
Report | Print
Jun 19, 2024 -

Newport Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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