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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
2,323 Reviews
Call Dealership (949) 477-7107
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3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,323 reviews

April 16, 2024

Excellent service very knowledgeable and friendly. Would definitely let them service my car In the future More

by wwuwwu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara
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Apr 28, 2024 -

Newport Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

This is a picture of just ONE of my Chrome Wheels after a tire service at NEWPORT LEXUS. They absolutely ruined my wheels and the entire service experience was HORRIBLE. I purchased new tires for my Lexus RX More

by Viki-Rea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Nunez, Albert Lara, Roberto Nunez
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Apr 28, 2024 -

Newport Lexus responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 14, 2024

Very attentive staff, work to be done explained very clearly. My car is always clean and vacuumed. More

by Me
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara
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Apr 28, 2024 -

Newport Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 14, 2024

Kevin went above and beyond to make sure all the issues with my ES350 were expertly addressed More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Apr 28, 2024 -

Newport Lexus responded

It's great to hear that Kevin went above and beyond to ensure that all the issues with your ES350 were expertly addressed. Thank you for choosing us!

April 12, 2024

Service my two vehicles (2022 ES hybrid and 2022 RX hybrid). Positive feedback. Recommended. Love them more than Mission Viejo Lexus. More

by Pavel Shpilyuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
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Apr 28, 2024 -

Newport Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 01, 2024

Alberto Lara in the service department at Newport Lexus is another reason Newport Lexus is the best dealership in Orange County by far. For example, ever since moving to orange county, i had hoped Mission More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara, Roberto Nunez, Sean Tafoya
Report | Print
Apr 28, 2024 -

Newport Lexus responded

It's wonderful to hear that Alberto in the service department at Newport Lexus contributed to your positive experience with us! We strive to provide exceptional service to all our customers, and feedback like yours reinforces our commitment to excellence. We're sorry to hear about your disappointing experience elsewhere, and we appreciate you choosing Newport Lexus.

February 24, 2024

I am going to buy a new Lexus this year because of the service I have received from Peter Perez and the quality of my SUV. More

by PBPerrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
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Feb 26, 2024 -

Newport Lexus responded

Hi PB, thank you so much for your kind words about Peter! We are thrilled to hear about your positive experience. If you need any further assistance or have any questions about your upcoming purchase, feel free to reach out to us. We appreciate your support! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

February 23, 2024

The salesperson was efficient, straight to the point and friendly which we appreciate. Dealership was clean. More

by MT
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
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Feb 26, 2024 -

Newport Lexus responded

We love to hear your shopping experience went seamlessly, MT! Congratulations on your new ride! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

February 12, 2024

Great dealership. Employees are professional, caring, and the best! Service dept does a great job. More

by agrandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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Feb 12, 2024 -

Newport Lexus responded

Thank you for choosing Newport Lexus! We're thrilled to hear our team always delivers quality service. We look forward to working together again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

February 10, 2024

Newport Lexus is so attentive and helpful. They got us the best deal on the newest car, with everything we wanted and more! Ask for Gary K, he’s your guy and will work around the clock to find More

by Sushi Roll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Stayberg, Gary Kalagian
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Feb 13, 2024 -

Newport Lexus responded

Thank you so much for your kind words about Newport Lexus. We're thrilled that Gary and our team were able to provide you with excellent service and help you find the perfect car. We appreciate your feedback and hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

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