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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
2,323 Reviews
Call Dealership (949) 477-7107
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3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,323 reviews

January 27, 2024

We appreciate your service. Sean kept us informed and was complete regarding our service needs. More

by Shirvon
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Report | Print
Jan 29, 2024 -

Newport Lexus responded

Hi Shirvon, thank you so much for your kind words! We're thrilled to hear that Sean provided you with excellent service and kept you well-informed. We appreciate your support and look forward to serving you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

January 26, 2024

I like working with Robert Manzano, he makes it easy and helps me make the right decisions on big decisions for my car. More

by noelreyes48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano service department
Report | Print
Jan 29, 2024 -

Newport Lexus responded

Thank you for choosing Newport Lexus, Noel! We're so proud of Robert for always delivering the quality service you deserve. Don't hesitate to reach out if there's anything else we can help with! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

January 24, 2024

Newport Lexus is the best dealership I have ever used. The service is impeccable and the staff is friendly, knowledgeable, and helpful. More

by esttaxes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Jan 25, 2024 -

Newport Lexus responded

Hi esttaxes, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our dealership. Our team is always here to provide exceptional service and assistance. We appreciate your feedback and hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

January 23, 2024

The service advisors are friendly and helpful. They explain what's necessary in ways I can understand. More

by lowellwayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Report | Print
Jan 24, 2024 -

Newport Lexus responded

Hi Lowell, thank you so much for your kind words! We're thrilled that our service advisors were able to provide you with friendly and helpful assistance. We believe in clear communication and making sure our customers understand what's necessary. We appreciate your feedback! Best Regards, Tony D'Amato General Manager Tonydamato@newportlexus.com

January 20, 2024

I was met in the service entrance as soon as I arrived. I checked in and waiting in a very comfortable waiting are for my service to be completed. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Jan 22, 2024 -

Newport Lexus responded

Hi Cindy! Thank you for your kind words and for choosing our services. We're glad to hear that you had a great experience and found our waiting area comfortable. We appreciate your feedback and hope to serve you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

January 17, 2024

Excellent service and communication, scheduling is very easy and smooth and no wait time ever. More

by alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Report | Print
Jan 18, 2024 -

Newport Lexus responded

Thank you, Alan, for your kind words! We strive to provide excellent service and smooth scheduling for our clients. We appreciate your feedback and look forward to serving you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

January 10, 2024

Friendly and quality service. Easy to get in and out. Loaner car was very useful. More

by Tom C
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Report | Print
Jan 11, 2024 -

Newport Lexus responded

Hi Tom, thank you so much for your kind review! We're glad to hear that you had a positive experience with our friendly service and found our loaner car useful. We appreciate your feedback and hope to see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

January 03, 2024

Excellent customer service. Service advisor was professional and very knowledgeable. Pleasure to deal with. Kept me well informed throughout the process and made sure the veh More

by BP109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Jan 04, 2024 -

Newport Lexus responded

Thank you for your kind words! We're thrilled to hear that our service advisor provided excellent customer service and kept you well informed throughout the process. We appreciate your feedback and look forward to serving you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

December 30, 2023

2 days before Christmas I realized a nail on my rare tire. Thanks God that I went to Newport Lexus right away and hoping Alberto was available. He was surely helped me right away and a new tire was repl More

by Happy Lexus Customer
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Report | Print
Jan 02, 2024 -

Newport Lexus responded

Thank you for sharing your positive experience at Newport Lexus. We're glad Alberto was able to assist you promptly and provide excellent customer service. We appreciate your trust in us and look forward to serving you in the future. Best Regards Tony D'Amato General Manager tonydamato@newportlexus.com

December 30, 2023

Excellent customer service whenever we have taken our car in. Always friendly and a great job on our Lexus . More

by sandy_haruki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Report | Print
Jan 02, 2024 -

Newport Lexus responded

Hi Sandy, thank you for your kind words! We're thrilled to hear that you've had excellent experiences with our customer service team. We take pride in providing a friendly and top-notch service for your Lexus. We appreciate your feedback and look forward to serving you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

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