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Newport Lexus

Newport Beach, CA

4.9
2,321 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,321 reviews

December 21, 2023

It's been 15 years since I began servicing my cars here, I have always received excellent service, this last time Peter was great as usual, and he also recommended salesperson Greg Brawley, who was also gre More

by saenz.tc
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Dec 26, 2023 -

Newport Lexus responded

Hi Saenz, thank you so much for your kind words! We're thrilled to hear that you've been receiving excellent service for the past 15 years. We'll make sure to pass on your appreciation to Peter and Greg. Thank you for your loyalty, and we'll continue to provide top-notch service on both the service and sales sides. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

December 14, 2023

All Associates were outstanding. Very helpful. A pleasure doing business will recommend to all my friends. More

by Don.esmond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Dec 15, 2023 -

Newport Lexus responded

Hi Don! Thank you so much for your kind words and for recommending us to your friends. We're thrilled to hear that our team provided outstanding service. If there's anything else we can assist you with, please let us know. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

December 12, 2023

Peter our service advisor is a pleasure to deal with. His knowledge and friendly attitude are what keeps us coming back. More

by rperezmv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Dec 13, 2023 -

Newport Lexus responded

Hi rperezmv, thank you for your kind words about Peter, our service advisor. We're glad to hear that his knowledge and friendly attitude have made your experience with us enjoyable. We appreciate your continued support and look forward to serving you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

December 12, 2023

Customer service of purchase and sale paperwork was easy and quick. I was out of the dealership with my new vehicle in less than an hour More

by penny.quraishi
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Dec 13, 2023 -

Newport Lexus responded

Hi Penny, thank you for your kind words! We're thrilled to hear that your purchase and sale paperwork experience was easy and quick. It's always our goal to provide excellent customer service. Enjoy your new vehicle and let us know if you have any other questions. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

December 10, 2023

Joey is always very honest and helpful with any question and concern that I have . I will travel the 38 miles because I can’t get the same caliber of service in my area . More

by B Yee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Dec 12, 2023 -

Newport Lexus responded

Hi B Yee, thank you so much for your kind words! We're thrilled to hear that Joey has been providing you with excellent service. We truly appreciate your loyalty and are always here to assist you with any questions or concerns. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

December 05, 2023

Great dealership with knowledgeable sales and finance staff. Highly recommended. Best dealership in Orange County More

by smadams6685
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Mo Qureshi
Dec 06, 2023 -

Newport Lexus responded

Hi smadams6685, thank you for your kind words! We're thrilled to hear that you had a great experience with our sales and finance teams. We appreciate your recommendation and look forward to serving you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

November 22, 2023

Zaheed was the ultimate in customer service! After a bait and switch from the Tustin location ,I went to your dealership.Zaheed went out of his way to get my rare red color I requested .Offered t More

by Janetlscott57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed khakoo
Nov 26, 2023 -

Newport Lexus responded

Hi Janet, thank you so much for your kind words and for choosing our dealership! We're thrilled to hear that Zaheed provided you with exceptional customer service and made sure you got the car you wanted. We appreciate your recommendation and look forward to serving you again in the future! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

November 21, 2023

Newport Lexus Service advisor: Sean Tafoya was excellent. When our beloved LC500 needed service, Sean was polite & friendly from the start. He gave updates regarding the service progress & explained everyt More

by H. Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Nov 26, 2023 -

Newport Lexus responded

Hi, thank you for your kind review! We're thrilled to hear that Sean provided excellent service for your LC500. We pride ourselves on delivering a high level of service excellence, and your feedback is greatly appreciated. We look forward to serving you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

November 16, 2023

Robert always does an incredible job and on a timely basis. Very nice to deal with More

by EVGAAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
Nov 17, 2023 -

Newport Lexus responded

We're thrilled to hear that you've had a great experience with our services. Providing timely and excellent service is our top priority. We appreciate your kind words and look forward to serving you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

November 09, 2023

Joey the service advisor was courteous and efficient. The service work was completed on time as promised. More

by Drholst4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Nov 10, 2023 -

Newport Lexus responded

Hi Drholst4, thank you for your kind words about Joey and our efficient service. We pride ourselves on delivering timely and reliable work. We appreciate your feedback and hope to serve you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

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