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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
2,422 Reviews
Call Dealership (949) 477-7107
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3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,422 reviews

May 31, 2024

It was very easy to make the appointment. Joseph explained what would be done, how long it would take and how much it would coast. Everyone was friendly and courteous! More

by dianelaust
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
May 31, 2024 -

Newport Lexus responded

Hi, we're happy to hear you had such a positive experience with Joseph and our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 31, 2024

Great service advice, efficient timing, comfortable waiting area. Washed car at conclusion, a nice touch. More

by jpaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Jun 02, 2024 -

Newport Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 30, 2024

I’ve been going to Newport Lexus for about 12 years and has always had top-notch service. For the last several years, my service advisor Joey Wilchek has always taken the best care of me, that I’ve ever ha More

by csentner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
May 31, 2024 -

Newport Lexus responded

It's wonderful to hear about your positive experience with Newport Lexus and your service advisor, Joey! We're thrilled that Joey has consistently provided excellent care, expertise, and follow-up during your visits. Your recommendation for a raise for Joey is duly noted—we'll make sure to pass along your feedback to the appropriate team.

May 29, 2024

Very clean, organized, service advisor are exceedingly polite. I would return Service was in promised time, and I had waited. More

by jaimeest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bishop
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May 30, 2024 -

Newport Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 28, 2024

Good service and loan process fast. Short deal. Easy find dealer.sale men is professional. More

by Tony N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Troxler
Report | Print
May 29, 2024 -

Newport Lexus responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 27, 2024

The staff was excellent and very kind to me, and I was happy with the purchase. More

by Hugo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley García (nice girl),Mr. Joe, Gary Kalagian, Michael Davis
Report | Print
May 29, 2024 -

Newport Lexus responded

Congratulations on your new vehicle! We're thrilled to have delivered an excellent sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 27, 2024

It was a pleasure dealing with Ted use professional all the way, and all the rest of the staff was made me feel great More

by Tinderbox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Report | Print
May 29, 2024 -

Newport Lexus responded

Congratulations on your new vehicle! We're thrilled that Ted provided you with a professional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 26, 2024

Friendly, reliable. Respectful and professional. They were able to help me with a key issue. More

by Mtvsaphire@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek, Roberto Nunez, Jorge Valdez
Report | Print
May 29, 2024 -

Newport Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 25, 2024

Good communication from service advisor Roberto. Accurate estimate. Completed work when promised. No complaints whatsoever. More

by dparr51657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Report | Print
May 27, 2024 -

Newport Lexus responded

We're delighted to learn about your positive experience and the great assistance provided by Roberto! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 23, 2024

Newport Lexus salesman is friendly, no high pressure sales tricks. We purchase our car through internet sales department. More

by annashih
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Report | Print
May 24, 2024 -

Newport Lexus responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

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